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Sen Hotel

3.5 star property
Comfortable hotel near West Lake

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June 2024

Sen Hotel

Photo gallery for Sen Hotel

Lobby sitting area
Front of property – evening/night
Minibar, in-room safe, desk, free WiFi
Asian cuisine
Massage

Overview of Sen Hotel

Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • GymGymGym
  • RestaurantRestaurantRestaurant

Check out the area

Map
26B Nguyen Khanh Toan, Cau Giay District, Hanoi, 10000
  • Popular LocationLotte Center Hanoi19 min walk
  • Popular LocationWest Lake4 min drive
  • Popular LocationHo Chi Minh Mausoleum5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)30 min drive
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Room options

Family Suite, City View

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Deep-soaking bath
Hairdryer
Private bathroom
Minibar
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Deep-soaking bath
Hairdryer
Private bathroom
Minibar
Free bottled water
In-room safe
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Twin Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Free bottled water
In-room safe
Daily housekeeping
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Hanoi

Sen Hotel is located in Cau Giay, a neighbourhood in Hanoi. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • Vietnam Museum of Ethnology - 5 min walk
  • Lotte Center Hanoi - 19 min walk
  • West Lake - 4 min drive
  • Ho Chi Minh Mausoleum - 5 min drive
  • Hoan Kiem Lake - 8 min drive

Getting around

  • Hanoi Railway Station - 17 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • Paris Gâteaux - 3 min walk
  • Lotteria - 4 min walk
  • The Coffee House - Nguyễn Khánh Toàn - 1 min walk
  • Chả Cá Anh Vũ - 2 min walk
  • Domino's Pizza - 3 min walk

About this property

Sen Hotel

Hotel near Hoan Kiem Lake
At Sen Hotel, you can look forward to a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. Be sure to enjoy a meal at the on-site Asian cuisine restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A billiards/pool table, meeting rooms and a 24-hour front desk
Room features
All guest rooms at Sen Hotel boast thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM–9:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Thai massages

Accessibility

  • Lift

More

  • 9 floors
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (return)
  • Airport shuttle fee per child: USD 2
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sen
Sen Hotel Hotel
Sen Hotel
Sen Hotel Hanoi
Sen Hotel Hanoi
Sen Hotel Hotel Hanoi

Frequently asked questions

Is Sen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sen Hotel?

Self-parking is free at this property.

What time is check-in at Sen Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours, for a fee.

What time is check-out at Sen Hotel?

Checkout is at noon.

Does Sen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sen Hotel located?

Located in Cau Giay, this hotel is within a 10-minute walk of Vietnam Museum of Ethnology and Museum of Ethnology. Thu Le Park and Australian Embassy are also within 1 mile (2 km).

Sen Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 6 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Very attentive bell hop. He was awesome. He was the most professional and all about the service. I was so pleased to have his service. I do not have his name. The room was nice, breakfast good, and friendly staff.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is very kind although their English is not very fluent.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
下の階が工事中で大変うるさかった。
Stayed 1 night in Jul 2019

8/10 Good

Noriyuki

Liked: Cleanliness, property conditions & facilities, room comfort
無難なホテル
朝食がいまいちです、その他は不満ありません。
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
入口が、少しわかりにくい点は、ありますが、入口については、問題ありません、 フロントの、対応も。、解りやすく、丁寧で、GOODでした。 部屋に、ついては、シャワーが物足りなく、全体に、もう少し広く必要と感じました。 欲を言うと、ふろおけがあると非常にいい感じでした。 それ以外はGOODでした。