Sheraton Hanoi Hotel

Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pool
Breakfast available
Room service
Gym
Spa

includes taxes & fees

4 Jul - 5 Jul

Room options

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

1 bedroom, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed

Excellent

Highlights

Fireplace

Air conditioning

Connecting rooms available

Separate bedroom

Select Comfort bed

Blackout curtains

Bathrobes

37 sq m
Sleeps 3
1 King Bed

Room, 2 Single Beds

Exceptional

Highlights

Fireplace

Air conditioning

Connecting rooms available

Separate bedroom

Select Comfort bed

Blackout curtains

Bathrobes

37 sq m
Sleeps 3
2 Single Beds

Room, 1 King Bed, Non Smoking

Highlights

Fireplace

Air conditioning

Connecting rooms available

Separate bedroom

Select Comfort bed

Blackout curtains

Bathrobes

37 sq m
Lake view
Sleeps 3
1 King Bed

Room, 2 Single Beds, Non Smoking

Very good

Highlights

Fireplace

Air conditioning

Connecting rooms available

Separate bedroom

Select Comfort bed

Blackout curtains

Bathrobes

37 sq m
Lake view
Sleeps 3
2 Single Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Fireplace

Air conditioning

Connecting rooms available

Club Lounge

Separate bedroom

Select Comfort bed

Blackout curtains

37 sq m
City view
Sleeps 3
1 King Bed

Club Room, 2 Single Beds, Non Smoking

Exceptional

Highlights

Fireplace

Air conditioning

Connecting rooms available

Club Lounge

Separate bedroom

Select Comfort bed

Blackout curtains

37 sq m
City view
Sleeps 3
2 Single Beds

Executive Suite, 1 Bedroom, Non Smoking

Exceptional

Highlights

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Executive Lounge

Separate bedroom

Select Comfort bed

67 sq m
Lake view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Executive Lounge

Separate bedroom

Select Comfort bed

112 sq m
Lake view
Sleeps 4
1 King Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Executive Lounge

Separate bedroom

Select Comfort bed

123 sq m
City view
Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area

Fireplace

Air conditioning

Connecting rooms available

Executive Lounge

Separate bedroom

Select Comfort bed

176 sq m
Lake view
Sleeps 4
1 King Bed

About the area

K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000

What's nearby

West Lake - 1 min walk - 0.0 km
Ho Chi Minh Mausoleum - 3 min drive - 3.3 km
Dong Xuan Market - 4 min drive - 3.7 km
Hoan Kiem Lake - 5 min drive - 4.8 km
St. Joseph's Cathedral of Hanoi - 6 min drive - 4.8 km

Getting around

Hanoi Long Bien Station - 8 min drive
Ga Co Loa Station - 14 min drive
Hanoi (HAN-Noi Bai Intl.) - 29 min drive

Restaurants

‪Oven D'or Restaurant - ‬3 min walk
‪Sheraton Hanoi Lobby Lounge - ‬3 min walk
‪The Slavic Teahouse - ‬2 min walk
‪Sheraton Club Lounge - ‬3 min walk
‪Hanoi Taco Bar - ‬1 min walk

About this property

Sheraton Hanoi Hotel

Luxury family-friendly hotel near Dong Xuan Market

Located close to Ho Chi Minh Mausoleum and Quan Chuong Gate, Sheraton Hanoi Hotel provides a poolside bar, a terrace and designer shops on-site. Indulge in a body scrub, a massage and aromatherapy at Oasis Relaxation, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Yoga classes and fitness classes are offered at the health club; Sheraton Hanoi Hotel also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a conference centre.

Other perks at this hotel include:

An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
Express check-out, express check-in and a 24-hour front desk

Room features

All 299 rooms boast comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.

More conveniences in all rooms include:

Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with shower/bath combinations and free toiletries
37-inch TVs with cable channels
Wardrobes/cupboards, highchairs and electric kettles

Languages

Chinese (Mandarin), Dutch, English, Japanese, Korean, Vietnamese

Similar properties

Pool
Spa
Kids pool
Parking included

includes taxes & fees

12 Jul - 13 Jul

Property amenities

Internet

Available in all rooms: Free WiFi
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 25 for adults and USD 12.50 for children
2 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Hemispheres
Lobby Lounge
Oven D'or

Things to do

Billiards/pool table
Children's pool
Designer stores
Fitness classes
Foosball table
Full-service spa
Health club
Outdoor pool
Outdoor tennis court
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Children's pool
Highchair
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

10 meeting rooms
Computer station
Conference centre (14,854 square foot of space)
Coworking space

Outdoors

Garden
On a lake
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices in meeting rooms
Braille/raised signage
Lever door handles
Lift (109 centimetre wide door)
Low-height electrical sockets in bathroom
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (115 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
18 floors
Art Deco architecture
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2004
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Select Comfort mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

37-inch TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Fireplace
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The check-in location differs from the property location; go to: [Club Lounge]

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 25 June 2025 to 10 October 2025 (completion date subject to change). The following areas are affected:

Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 35.31 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
Airport shuttle fee: USD 120 per vehicle (return, maximum occupancy 8)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

A car is recommended for transport to and from this property

Free in-room WiFi has a 3-device limit

Parking height restrictions apply

Children under 12 years old are not allowed in the swimming pool without adult supervision

Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Hotel Sheraton

Hanoi Sheraton

Hanoi Sheraton Hotel

Hotel Sheraton Hanoi

Sheraton Hanoi

Sheraton Hanoi Hotel

Sheraton Hotel Hanoi

Sheraton Hotel Hanoi Hotel

Sheraton Hanoi Hotel Hotel

Sheraton Hanoi Hotel Hanoi

Sheraton Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 7:00 PM.

How much does it cost to stay at Sheraton Hanoi Hotel?

As of 30 Jun, 2025, prices found for a 1-night stay for 2 adults at Sheraton Hanoi Hotel on 4 Jul, 2025 start from S$179.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hanoi Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Hanoi Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Hanoi Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Sheraton Hanoi Hotel located?

This family-friendly Hanoi hotel is located near the airport, within 3 mi (5 km) of Dong Xuan Market, Ho Chi Minh Mausoleum and Quan Chuong Gate. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Sheraton Hanoi Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Great place to stay

Stayed 8 nights in Apr 2025

10/10

Great Stuff and good food and accommodation

Stayed 4 nights in Oct 2022

10/10

Excellent hotel.lovely staff.

Stayed 4 nights in May 2024

10/10

Everything was amazing, the team took great care of me, I could not ask for a better stay

Stayed 1 night in Feb 2023

10/10

The staff members were amazing. The breakfast area was lovely and they handled our son's wedding event brilliantly well.

Stayed 2 nights in Oct 2023

10/10

20 minutes from No Bai Airport. In a nice district with easy access to sightseeing. A long walk of you are up to it otherwise a 10 to 20 minute drive to central attractions.

Stayed 2 nights in May 2024

10/10

the room and staffs' hospitality are excellent. next time we will be staying longer.

Stayed 1 night in Nov 2022

10/10

Top level hotel in Hanoi.

Stayed 1 night in Aug 2022

10/10

This place is one of few full service hotels with spacious floor plan. I like and enjoyed my stay. Thank you!

Stayed 2 nights in Aug 2023

10/10

Clean rooms of good size. Very friendly and helpful staff especially the front desk and concierge.

Stayed 3 nights in Mar 2022

10/10

All good

Stayed 1 night in Jan 2025

10/10

I loved my stay at the Sheraton Hanoi Hotel. I found it to be within a 30 minute walk of the major sites on West Lake near the parliament building. The side streets were also full of amazing food stalls, cool vintage stores and other shopping options which was great. The staff were all amazing and full of suggestions on things to do. And, the travel desk was amazing at setting up some day tours around the city and nearby, including private transportation, which made getting around easy. Would recommend if you’re staying in Hanoi!

Stayed 5 nights in Jul 2024

6/10

It’s not worth for the price they charge from the guest, particularly foods.

Stayed 6 nights in Aug 2024

10/10

Very good

Stayed 3 nights in Mar 2024

10/10

Too noisy for the air conditioning

Stayed 3 nights in Oct 2024

8/10

It was ok only. Towels were hard.

Stayed 1 night in Nov 2022

10/10

Stayed 1 night in Feb 2025

8/10

Stayed 4 nights in Jan 2025

10/10

Good

Stayed 4 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

服務很好環境很乾淨只是有點舊早餐非常好吃精緻可以吃到很多越南特色料理

Stayed 4 nights in Oct 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 3 nights in Jul 2024

10/10

Super nice Hotel

Stayed 4 nights in May 2024

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sheraton Hanoi Hotel

Choose dates to view prices

Photo gallery for Sheraton Hanoi Hotel

Reviews

Popular amenities

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Highlights

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Highlights

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Highlights

View all photos for Club Room, 2 Single Beds, Non Smoking

Club Room, 2 Single Beds, Non Smoking

Highlights

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Highlights

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Highlights

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

You may also like

Sofitel Legend Metropole Hanoi

About the area

What's nearby

Getting around

Restaurants

About this property

Sheraton Hanoi Hotel

Languages

Similar properties

InterContinental Hanoi Westlake by IHG

InterContinental Hanoi Westlake by IHG

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras