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Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvet, pillow top beds, minibar
Premium bedding, down duvet, pillow top beds, minibar
Premium bedding, down duvet, pillow top beds, minibar

Guest reviews

4.8/5 Exceptional
999 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationHoan Kiem Lake3 min walk
Popular LocationHanoi Opera House4 min walk
Popular LocationNational Museum of Vietnamese History7 min walk
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

  • Premium Room Queen Bed (Opera Wing)

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsPremium Room Queen Bed (Opera Wing)
  • Luxury Room Queen Bed (Historical Wing)

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsLuxury Room Queen Bed (Historical Wing)
  • Luxury Room Twin Bed (Historical Wing)

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsLuxury Room Twin Bed (Historical Wing)
  • Premium Room Twin Bed (Opera Wing)

    4.4/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsPremium Room Twin Bed (Opera Wing)
  • Grand Premium Room King Bed (Opera Wing, Club Metropole)

    4.8/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsGrand Premium Room King Bed (Opera Wing, Club Metropole)
  • Grand Room, Multiple Beds (Historical Wing)

    4.6/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 4
    More detailsGrand Room, Multiple Beds (Historical Wing)
  • Club Suite, 1 King Bed (Opera Wing, Prestige, Club Metropole)

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsClub Suite, 1 King Bed (Opera Wing, Prestige, Club Metropole)
  • Grand Luxury Room Twin Bed (Historical Wing)

    4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsGrand Luxury Room Twin Bed (Historical Wing)
  • Grand Premium Room Twin Bed (Opera Wing, Club Metropole)

    4.5/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsGrand Premium Room Twin Bed (Opera Wing, Club Metropole)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Hoan Kiem neighbourhood, Sofitel Legend Metropole Hanoi is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Ngoc Son Temple and St. Joseph's Cathedral. Travelling with kids? Consider Train Street and Ho Tay Water Park.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 4 min walk
  • National Museum of Vietnamese History - 7 min walk
  • Ngoc Son Temple - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk

Getting around

  • Hanoi Railway Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Le Beaulieu Restaurant – Serves breakfast, brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Angelina Restaurant – Restaurant with a bar. Serves dinner daily, happy hour available. Reservations required.
  • Le Club Bar – Poolside restaurant with a bar. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Le Terrasse du Metropole – Open daily.

About this property

Sofitel Legend Metropole Hanoi

5-star luxury hotel connected to a shopping centre in Hoan Kiem
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges and a health club are on-site. All 364 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy fireplaces, and other standard amenities include 24-hour room service, DVD players and LCD TVs.
Sofitel Legend Metropole Hanoi offers 364 forms of accommodation with fireplaces and DVD players. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 35 per person
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Designer shops
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free babysitting/childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Japanese
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • DVD player
  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 90.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 35 per person (approximately)
  • Airport shuttle fee: VND 100 per vehicle (one-way)
  • Rollaway bed fee: VND 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Sofitel Legend Metropole Hanoi and receive a full refund?
Yes, Sofitel Legend Metropole Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Legend Metropole Hanoi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sofitel Legend Metropole Hanoi?
As of 10 Aug,2020, prices found for a 1-night stay for 2 adults at Sofitel Legend Metropole Hanoi on 14 Aug,2020 start from SG$148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Sofitel Legend Metropole Hanoi?
Check-in begins at 2 PM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 100 per vehicle, one-way, applies.
Where is Sofitel Legend Metropole Hanoi located?
This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Hoan Kiem Lake and Hanoi Opera House. Ngoc Son Temple and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 23 minutes by foot and Hanoi Long Bien Station is 25 minutes.

Guest reviews

Overall score and ratings for Sofitel Legend Metropole Hanoi

4.8
Exceptional
5 - Excellent
851
4 - Good
111
3 - Okay
24
2 - Mediocre
8
1 - Poor
5
4.9
Cleanliness
4.8
Service and Staff
4.9
Amenities
4.8
Property condition

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

I arrived at 2:00 AM and found the hotel closed because of a suspected virus case. They took me to a hotel around the corner. It was OK but a lesser hotel. They had no control and it was not their fault. However, there was and has been no offers of any compensation. After going to Hot An we returned and booked a night again in the Metropol. The facilities and dining options were great. However we were informed breakfast would be an additional $35 each. At the price we paid that was an unexpected surprise. Hotels in Hanoi at a third of the price include great breakfasts. Because museums had been closed earlier we asked the concierge desk if they were reopened. They said yes. We went out and found them all closed. They should have known.

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Oasis in this dirty town. Food was ok. Staff very helpful and pleasant. Hotel is a gem. Lovely comfortable room. Great choice.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great first stay in Vietnam: posh comfortable digs, gorgeous patio and pool, great location, excellent food.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020