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Somerset West Lake Hanoi

Photo gallery for Somerset West Lake Hanoi

Exterior
Outdoor pool
Outdoor pool
1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains

Overview of Somerset West Lake Hanoi

UNESCO Sustainable Travel Pledge

Somerset West Lake Hanoi

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet-friendly
Map
No 254d Thuy Khue Road, Hanoi, 10000

Explore the area

  • Popular LocationWest Lake3 min walk
  • Popular LocationVan Phuc Diplomatic Corps19 min walk
  • Popular LocationLotte Center Hanoi5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)32 min drive

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Executive Studio

  • 37 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Bedrooms

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

Premier Room, 2 Bedrooms

  • 95 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premier Studio

  • 40 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 3 Bedrooms

  • 92 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 3 Bedrooms

  • 112 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

About this area

Hanoi

Located on a lake, Somerset West Lake Hanoi is in Tay Ho, a neighbourhood in Hanoi with good airport proximity and shopping. Ho Chi Minh Mausoleum and Presidential Palace are local landmarks, and some of the area's activities can be experienced at Train Street and Trinh Cong Son Walking Street. Travelling with kids? Consider Hanoi Botanical Garden, or check out an event or a game at Hanoi Indoor Games Gymnasium.

What's nearby

  • West Lake - 3 min walk
  • Van Phuc Diplomatic Corps - 19 min walk
  • Australian Embassy - 2 min drive
  • Lotte Center Hanoi - 5 min drive
  • Ho Chi Minh Museum - 9 min drive

Getting around

  • Hanoi Van Dien Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 32 min drive

About this property

Somerset West Lake Hanoi

Family-friendly Hanoi aparthotel in Tay Ho with free parking
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a children's pool, concierge services and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchenette with a fridge and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
Somerset West Lake Hanoi offers 90 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kids' club (surcharge)

Kitchenette

  • Fridge
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 750000.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Dressing gowns
  • Hairdryer
  • Slippers

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable/satellite service
  • DVD player

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • VND 800000 per pet per day
  • Welcoming cats and dogs only
  • Deposit: VND 20000000 per stay

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • ATM/banking services

Location highlights

  • On the lake
  • Near the airport

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 90 rooms
  • 8 floors
  • 1 building

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 800000, per pet, per day, plus a deposit of VND 20000000 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Pet deposit: VND 20000000 per stay
  • Pet fee: VND 800000 per pet, per day
  • Rollaway bed fee: VND 750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
Somerset West Lake Hanoi Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Lake Hanoi Aparthotel Hanoi

Frequently asked questions