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Splendid Star Grand Hotel & Spa

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Family Suite, 2 Queen Beds, City View | View from room
Family Suite, 2 Queen Beds, City View | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Suite, 1 Double 1 Single Bed and 1 Sofa, City View | Minibar, in-room safe, individually decorated, individually furnished

Overview of Splendid Star Grand Hotel & Spa

VIP Access

Splendid Star Grand Hotel & Spa

4.0 star property

4.5/5 Wonderful

Top rated for staff & service (4.7/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services
Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443

Explore the area

  • Popular LocationSt. Joseph's Cathedral1 min walk
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)48 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Hanoi

Located in Old Quarter neighbourhood, Splendid Star Grand Hotel & Spa is connected to a shopping centre. Vietnamese National Tuong Theatre and Vietnam Women's Museum are cultural highlights, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

What's nearby

  • St. Joseph's Cathedral - 1 min walk
  • Hang Gai Street - 5 min walk
  • Hoan Kiem Lake - 7 min walk
  • Ngoc Son Temple - 11 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 49 min drive

About this property

Splendid Star Grand Hotel & Spa

4-star hotel in the heart of Old Quarter
Take advantage of a round-trip airport shuttle, dry cleaning/laundry services and a bar at Splendid Star Grand Hotel & Spa. Treat yourself to a facial, a body treatment or a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a business centre and babysitting.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Concierge services, express check-in and smoke-free property
  • Luggage storage, a lift and a front desk safe
  • Guest reviews say good things about the bar, helpful staff and location
Room features
All 28 individually furnished rooms include comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns. Guest reviews say good things about the overall comfort, quietness rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 100000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“9:30 AM: USD 4 for adults and USD 4 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • BBQ grill(s)

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer
  • Window screens

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Policies

Check-in

87% of travellers were happy with check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: USD 4 for adults and USD 4 for children (approximately)
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Self-parking fee: USD 100000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 27 Sept,2022 start from S$46.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Splendid Star Grand Hotel & Spa?

Self-parking is available for USD 100000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is 0.1 mi (0.1 km) from St. Joseph's Cathedral and 0.4 mi (0.6 km) from Hoan Kiem Lake. Hang Da Market and Vietnamese National Tuong Theatre are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Can I cancel my reservation for free at Splendid Star Grand Hotel & Spa and receive a full refund?

Yes, Splendid Star Grand Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Splendid Star Grand Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 437 out of 628 reviews
5 - Excellent 70%
Rating 4 - Good. 130 out of 628 reviews
4 - Good 21%
Rating 3 - Okay. 37 out of 628 reviews
3 - Okay 6%
Rating 2 - Poor. 13 out of 628 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 628 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Euodia
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Sep 2022

5/5 Excellent

Nikhil
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very accommodating staff.
Stayed 1 night in Aug 2022

4/5 Good

Vinicius, Singapore
Liked: Staff & service
Disliked: Property conditions & facilities
Water seepage from bathroom to bedroom floor therfor i need to wear slipper / Wifi was unstable rated 4/10 / Lockset at bathroom door was unable to lock / Crack mirror shoulbr replace / noisy exhaust fan need to replace. Suitable for Stopover traveller for 1 day. Need to improve.
Stayed 2 nights in Aug 2022

5/5 Excellent

Tung
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Would definitely choose this hotel again when traveling to Hanoi.
Stayed 1 night in Aug 2022

4/5 Good

Madeleine, Waterways
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location. Walking distance to a lot of great eateries. Staff were very helpful. They organised tours and airport transfers for us.
Stayed 4 nights in Aug 2022

4/5 Good

Sylvianne
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service ! They were friendly and helpful!
Stayed 1 night in Jul 2022

5/5 Excellent

Nguyen
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FRIENDLY STAFF, GOOD SERVICE BILLION
Stayed 3 nights in Jul 2022

3/5 Okay

Ricardo
Liked: Staff & service
close to many sights
Stayed 1 night in Jun 2022

5/5 Excellent

Lisa
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. The breakfast was delicious. The room was very clean and quiet. We had a very pleasant stay!
Stayed 3 nights in Jun 2022

5/5 Excellent

Stuart
Liked: Property conditions & facilities, room comfort
Excellent Old Quarter hotel
Excellent Old Quarter hotel, staff very friendly and helpful, all speak English, would be happy to return
Stayed 4 nights in Jun 2022