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Splendid Star Grand Hotel & Spa
4.0 star property

Art Deco hotel connected to a shopping centre in Old Quarter with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Splendid Star Grand Hotel & Spa

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
View from room
Property entrance
Minibar, in-room safe, individually decorated, individually furnished
Breakfast served

Overview of Splendid Star Grand Hotel & Spa

VIP Access
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is S$55
Price available on 18/05/2024

Explore the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Day Use (Max 4 hours)

Minibar, in-room safe, individually decorated, individually furnished

Day Use (Max 4 hours)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, 2 Queen Beds, City View

Minibar, in-room safe, individually decorated, individually furnished

Family Suite, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 36.4 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room, 2 Queen Beds, City View

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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The price is S$76
for 1 night
includes taxes & fees
2 May - 3 May
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About the area

Hanoi

Located in Old Quarter neighbourhood, Splendid Star Grand Hotel & Spa is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's location for the sightseeing.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive

Restaurants

  • Pasteur Street Brewing Company - 1 min walk
  • Âu Lac Family Restaurant - 1 min walk
  • Quán Gốc Đa - 2 min walk
  • Phở Ấu Triệu - 1 min walk
  • Nem Nướng Nhà Thờ - 1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar and a business centre. Treat yourself to a massage, a body treatment or a body scrub at the on-site spa. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge) and a front desk safe
  • Concierge services, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
  • Extra futons (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 4 for adults and from USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self-parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 15 per day
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Splendid Star Grand Hotel & Spa?

As of 18 Apr,2024, prices found for a 1-night stay for 2 adults at Splendid Star Grand Hotel & Spa on 18 May,2024 start from S$54.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Splendid Star Grand Hotel & Spa?

Self-parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 888 reviews" "
Rating 8 - Good. 189 out of 888 reviews" "
Rating 6 - Okay. 71 out of 888 reviews" "
Rating 4 - Poor. 33 out of 888 reviews" "
Rating 2 - Terrible. 33 out of 888 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jahan, Saint Charles

Travelled with group
Liked: Cleanliness, staff & service
I enjoy creature comforts while traveling. Many of which this hotel had: "turbo" air conditioner, comfortable beds, clean towels, hot shower, friendly and helpful staff. The lack of an elevator for a 6 level hotel made things a bit dicey for a BIG American Guy like myself. But, let me be clear this "budget hotel" meets expectations. No more, no less. They do a good job and you'll get a good night's rest.
Stayed 5 nights in Apr 2024

2/10 Terrible

Aref

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID THIS HOTEL The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs. Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
Stayed 5 nights in Mar 2024

8/10 Good

Michael, Ringwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Being very near the cathedral made it easy to find amongst the maze of narrow streets in the old town. The staff were all lovely and couldn’t have been more helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tom

Stayed 2 nights in Apr 2024

6/10 Okay

Manisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at Splendid Star. The staff is exceptional and helped a lot with booking an overnight bus to Sa Pa and to the airport. They were able to throughly explain our options for transportation and book the right one for us. Location is convenient to many points of interest and there’s great food/coffee all around. Note, since it’s a narrow street, cars cannot come directly to the hotel, but that was not a problem as the pickup person from any of the excursions / bus came to get us on foot and we walked to the vehicle. Other than that it’s a pretty standard 3/3.5 star hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

leah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location and staff. Not so much the room or property.
Stayed 1 night in Mar 2024

8/10 Good

Prompak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a good hotel ,most things were just as i expected , good breakfast and very polite stuff .
Stayed 5 nights in Mar 2024

4/10 Poor

Dickson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel located in the French Quarters in Hanoi. Hotel location far away from main road. Narrow alley street. The hotel and room I had booked was not even the same as shown on Expedia. Hotel owners own several hotels all in the same area. Rooms are dirty, old, and not what I had expected from my booking.
Stayed 1 night in Jan 2024

2/10 Terrible

Nga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a good stay. It was a very small “mini” hotel in the French Quarters. The coffee and breakfast was not good & this is Vietnam where they’re famous for their hot breakfasts. Will NOT stay here again nor will I refer anyone here. Poor customer service all around.
Stayed 2 nights in Feb 2024

6/10 Okay

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed in the room the first night, but then we were upgrade to a larger room with a balcony. The breakfast buffet was delicious. Service was excellent.
Stayed 1 night in Feb 2024