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Sunline Hotel

3.5 star property
Hotel with a coffee shop/cafe, steps from Hoan Kiem Lake

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Photo gallery for Sunline Hotel

Living area
Front of property
Terrace/patio
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Double Room, City View

Living area

Honeymoon Double Room, City View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Living area

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

Living area

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, City View

32-inch flat-screen TV with cable channels, TV

Executive Room, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room

Living area

Family Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Twin Room

Living area

Executive Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn - Bảo Khánh - ‬1 min walk
  • ‪Gc Bar - ‬1 min walk

About this property

Sunline Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre, Sunline Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and luggage storage
  • Smoke-free property, multilingual staff and tour/ticket information
  • Concierge services, a 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Similar properties

Reception

Hanoi Brilliant Hotel and Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 609 reviews
The price is S$40
includes taxes & fees
23 Jun - 24 Jun
Hanoi Brilliant Hotel and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 12

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Frequently asked questions

Is Sunline Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunline Hotel?

There is free parking nearby.

What time is check-in at Sunline Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Sunline Hotel?

Checkout is at noon.

Does Sunline Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 418500 per vehicle applies.

Where is Sunline Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 20 minutes.

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Sunline Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 409 reviews
Rating 8 - Good. 148 out of 409 reviews
Rating 6 - Okay. 17 out of 409 reviews
Rating 4 - Poor. 3 out of 409 reviews
Rating 2 - Terrible. 4 out of 409 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KRS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly appointed hotel. Very close to the action, however, removed enough for when you needed some quiet. Very friendly staff, decent breakfast, clean facilities.
Stayed 5 nights in Apr 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice hotel in an excellent location on a quiet street in the old quarter of Hanoi.
Stayed 5 nights in Dec 2022

8/10 Good

Kiyotsugu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to go sightseeing around Hồ Hoàn Kiếm. Hotel staffs are very kind and hotel is very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Leti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and simplicity.

This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hoan Kien Lake.
Stayed 6 nights in Dec 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service!

The location and service at the hotel was really great. The hotel staff was always happy and really helpful. Would recommend to try the pizza restaurant outside of the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, great location, and good size clean rooms. I’d definitely come back.
Stayed 3 nights in Jan 2023

10/10 Excellent

Nhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable even though rooms are tight. Clean and staff are nice and professional
Stayed 2 nights in Jun 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend
Stayed 25 nights in Oct 2024

10/10 Excellent

Wai Ming Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that famous spots could be reached within 10 minutes walk. The staff are very helpful and polite. Breakfast is yummy!
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

10/10 Excellent

evan

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Stayed 5 nights in Jun 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sisira S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024

8/10 Good

HeeDong

Liked: Cleanliness, property conditions & facilities
Everything is ok
Stayed 3 nights in Mar 2023

10/10 Excellent

Bab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only compliments
Stayed 3 nights in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.
Stayed 1 night in Mar 2023

10/10 Excellent

Shu Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Stayed 3 nights in Jan 2024

10/10 Excellent

M'Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Taku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

sally

Stayed 2 nights in Sep 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sunline Hotel while I visited Hanoi for 4 nights and 5 days. Hotel staff were so nice and professional. They went out of their way to make sure my stay was comfortable. The room was nice and clean. I loved the hard wood floor since I am allergic to dust. The room was so quiet and I was able to get good sleep during my stay. Sunline Hotel is located close to everything such as night market, Dong Xuan Market, Long Bien Market, and many local shops and restaurants. I would highly recommend Sunline Hotel to anyone planning to visit Hanoi. Thank you, Sunline Hotel Staff. You all made my trip to Hanoi very special.
Stayed 5 nights in Sep 2024