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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationHanoi Opera House12 min walk
    Popular LocationNational Museum of Vietnamese History14 min walk
    Popular LocationHoan Kiem Lake18 min walk
    AirportHanoi (HAN-Noi Bai Intl.)46 min drive

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  • Deluxe King City View

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  • Deluxe Twin City View

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    • 23 sq m
    • City view
    • Sleeps 3
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About this area

Hanoi

Located in Hanoi's Hai Ba Trung neighbourhood, Sunway Hotel Hanoi is in the city centre. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Hanoi Opera House - 12 min walk
  • National Museum of Vietnamese History - 14 min walk
  • Hoan Kiem Lake - 18 min walk
  • St. Joseph's Cathedral - 3 min drive
  • Hoa Lo Prison Museum - 3 min drive

Getting around

  • Hanoi Railway Station - 3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Restaurant – Serves breakfast, brunch, lunch and dinner. Reservations required.

About this property

Sunway Hotel Hanoi

4-star Hanoi hotel in Hai Ba Trung, near Hanoi Opera House
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 143 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free bottled water.
Sunway Hotel Hanoi offers 143 forms of accommodation with minibars and a safe. LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 16 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (3660 square feet of space)

More

  • Designated smoking areas
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 16 for adults and USD 8 for children (approximately)
  • Airport shuttle fee: USD 87 per vehicle (roundtrip)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Hotel Hanoi
Sunway Hotel
Sunway Hanoi
Hanoi Sunway Hotel
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Sunway Hotel Hanoi and receive a full refund?
Yes, Sunway Hotel Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Hotel Hanoi cancellation policy on our site for more details about any exclusions or requirements.
Is Sunway Hotel Hanoi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunway Hotel Hanoi?
Self-parking is free at this property.
What time is check-in at Sunway Hotel Hanoi?
Check-in is from 2 PM to 11:30 PM.
What time is check-out at Sunway Hotel Hanoi?
Checkout is at noon.
Does Sunway Hotel Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 87 per vehicle, roundtrip, applies.
Where is Sunway Hotel Hanoi located?
Located in Hai Ba Trung, this hotel is within a 15-minute walk of Hom Market and Hanoi Opera House. Hoan Kiem Lake and Hoa Lo Prison Museum are also within 1 mile (2 km). Hanoi Railway Station is 28 minutes by foot.
4.3
Excellent
170 reviews
5 - Excellent
71
4 - Good
85
3 - Okay
9
2 - Poor
5
1 - Terrible
0

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/5 Good

Happy face iconLiked: Staff & service
Stayed 1 night in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Staff
The staff was awesome
Stayed 4 nights in Apr 2019