Super Hotel Candle

Photo gallery for Super Hotel Candle

Primary image
Indoor pool
Indoor pool
Living area | 37-inch LCD TV with cable channels
Living room | 37-inch LCD TV with cable channels

Overview of Super Hotel Candle

Super Hotel Candle

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

Explore the area

  • Popular LocationVan Phuc Diplomatic Corps5 min walk
  • Popular LocationLotte Center Hanoi11 min walk
  • Popular LocationHo Chi Minh Museum19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)22 min drive

Choose dates to view prices

About this area

Hanoi

Super Hotel Candle is located in Ba Dinh, a neighbourhood in Hanoi, and is near theme parks. Ho Chi Minh Museum and Hanoi War Museum are cultural highlights, and some of the area's activities can be experienced at Train Street and Trinh Cong Son Walking Street. Hanoi Botanical Garden and Thu Le Park are also worth visiting.

What's nearby

  • Van Phuc Diplomatic Corps - 5 min walk
  • Lotte Center Hanoi - 11 min walk
  • Australian Embassy - 14 min walk
  • Ho Chi Minh Museum - 19 min walk
  • One Pillar Pagoda - 11 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

About this property

Super Hotel Candle

4-star hotel in the heart of Ba Dinh
At Super Hotel Candle, you can look forward to a round-trip airport shuttle, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, reflexology or a facial. Enjoy Asian cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and luggage storage
  • Multilingual staff, a computer station and express check-in
  • Guest reviews speak highly of the breakfast
Room features
All guest rooms at Super Hotel Candle include perks, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 37-inch LCD TVs with cable channels
  • Fridges, microwaves and daily housekeeping

Languages

English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“10:00 AM: VND 3450000 for adults and VND 230000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massage - hot stone
  • Reflexology

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 575000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 3450000 for adults and VND 230000 for children (approximately)
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 575000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Does Super Hotel Candle have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 19 Aug,2022, prices found for a 1-night stay for 2 adults at on 22 Aug,2022 start from S$90.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Super Hotel Candle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Super Hotel Candle?

Self-parking is free at this property.

What time is check-in at Super Hotel Candle?

Check-in is from 2 PM - 5:30 AM.

What time is check-out at Super Hotel Candle?

Checkout is at noon.

Does Super Hotel Candle provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 650000 per vehicle applies.

Where is Super Hotel Candle located?

Located in Ba Dinh, this hotel is within a 10-minute walk of Van Phuc Diplomatic Corps, Embassy of Brunei Darussalam and Embassy of Japan. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 15 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 108 out of 282 reviews
5 - Excellent 38%
Rating 4 - Good. 131 out of 282 reviews
4 - Good 46%
Rating 3 - Okay. 29 out of 282 reviews
3 - Okay 10%
Rating 2 - Poor. 12 out of 282 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 282 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like. Very good
Stayed 12 nights in Dec 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great unit and beautiful hotel
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Rooftop bar could have been a bit better
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel and the Japanese influence. Big rooms at a reasonable price. Great staff.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weโ€™re happy with our time in Super Hotel candle and would definitely return. Around 10 minutes from Hanoi centre
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff. Large clean room with good amenities but bed a bit hard
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! The hotel allowed up to have a late check out without paying.
Stayed 3 nights in Dec 2019

3/5 Okay

Business traveller
Not my favourite place in Hanoi
Bed far 2 hard for comfortable sleep. Not enough hot water. Noisy.
Stayed 1 night in Nov 2019