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The Art classic hotel & Spa

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Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Overview of The Art classic hotel & Spa

The Art classic hotel & Spa

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Parking available
  • Laundry

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Sheets and towels washed at 60°C

Explore the area

  • Popular LocationSt. Joseph's Cathedral3 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Opera House17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

About this area

Hanoi

Located on a river, The Art classic hotel & Spa is in Hoan Kiem neighbourhood and is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Hang Gai Street and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • St. Joseph's Cathedral - 3 min walk
  • Hang Gai Street - 5 min walk
  • Dong Kinh Nghia Thuc Square - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

About this property

The Art classic hotel & Spa

Art Deco hotel connected to the convention centre in Hanoi with full-service spa
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Additionally, valet parking, coffee/tea in a common area and spa services are on-site. All 28 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. For a bit of entertainment, plasma TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
The Art classic hotel & Spa offers 28 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 200000.00 per night)
  • Valet parking on site (VND 200000.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: VND 599000
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 599000
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 777000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 577000
  • Christmas Eve (24 December) Gala Dinner per child: VND 377000 (up to 6 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 450000 per vehicle
  • Airport shuttle fee per child: VND 450000 (up to 3 years old)
  • Self-parking fee: VND 200000.00 per night
  • Valet parking fee: VND 200000.00 per night
  • Early check-in fee: VND 599000 (subject to availability)
  • Late check-out fee: VND 599000 (subject to availability)
  • Rollaway bed fee: VND 777000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Art classic hotel Hanoi
Art classic hotel
Art classic Hanoi
The Art Classic & Spa Hanoi
The Art classic hotel & Spa Hotel
The Art classic hotel & Spa Hanoi
The Art classic hotel & Spa Hotel Hanoi

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 217 out of 394 reviews
5 - Excellent 55%
Rating 4 - Good. 81 out of 394 reviews
4 - Good 21%
Rating 3 - Okay. 40 out of 394 reviews
3 - Okay 10%
Rating 2 - Poor. 23 out of 394 reviews
2 - Poor 6%
Rating 1 - Terrible. 33 out of 394 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be back again, why not.
Located in a great location, nearby places to eat and have mini mart around the corner. Walking distances to places of attractions and service staffs are very friendly and helpful. Breakfast spread was limited but yummy. Would love to come nack again when in Hanoi.
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was close to everything. Air conditioner didn’t work. Told the staff about it, was told that they were going to look in to it. Not sure if they did, but the air didn’t work the whole time I was there. I don’t think it was a language barrier, because they wanted me to give them a review of my stay when I checked out, and I told them I wasn’t going to, they wanted to know why, I aid because of the air conditioner not working.
Stayed 7 nights in Feb 2020

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Better hotels in the area
Friendly and helpful front desk staff, but the room had a leaking toilet that put water all over the floor in the bathroom, there was a roach in my room, and the bed had a bulge in the middle that hurt my back and I had trouble sleeping. I guess for what you pay its okay, but I looked at some of the reviews and not sure how they gave it a 10. One reviewer mentioned you could smell the food from the restaurant downstairs which was true and wakes you up in the morning.
Stayed 9 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I was close to everything. The staff here is friendly and helpful. The breakfast is yummy. What I didn’t like was the A/C wasn’t working as good in my room. Not sure for others. You can book your tours here, it is with the best tour guides, I love the ones I had. Great people!
Stayed 4 nights in Feb 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service
Front room extremely noisy ...its as if you are laid on the street...
Stayed 1 night in Jan 2020