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Reviews

4.1 / 5Very Good
285 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Bar

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    5 min walk
  • Popular Location
    St. Joseph's Cathedral
    6 min walk
  • Popular Location
    Ngoc Son Temple
    7 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Room

    Room Amenities

    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Room, 1 Double or 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Room, 1 Double or 2 Single Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, The Artisan Lakeview Hotel is near a train station. Hanoi Old City Gate and St. Joseph's Cathedral are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Old City Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Lakeview – Serves breakfast.

About this property

The Artisan Lakeview Hotel

3-star Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 20 rooms offer free WiFi and free wired Internet, plus minibars and LCD TVs with cable channels. Guests will also find room service (during limited hours), free bottled water and hairdryers.
The Artisan Lakeview Hotel offers 20 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a bath and shower, complimentary slippers, complimentary toiletries and a hairdryer.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Vietnamese

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds

Bathroom

bathtub or shower
Free toiletries
Hairdryer

Entertainment

32-inch LCD TV
TV channels

Food and drink

Free bottled water
Minibar

More

Desk
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 414000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Artisan Lakeview Hotel Hanoi
  • Artisan Lakeview Hotel
  • Artisan Lakeview Hanoi
  • Artisan Lakeview
  • The Artisan Lakeview
  • The Artisan Lakeview Hotel Hotel
  • The Artisan Lakeview Hotel Hanoi
  • The Artisan Lakeview Hotel Hotel Hanoi
4.1

Very Good

5 - Excellent
96
4 - Good
136
3 - Okay
31
2 - Mediocre
19
1 - Poor
3
4.1
Cleanliness
4.4
Service and Staff
3.7
Amenities
3.9
Property condition

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

It was conveniently located in the middle of Old Quarter. But the celanliness and the facilities were a little less than what I have expected. The staff was amazing and helped with everything we needed. Especially Sam and Tom attended to all our questions and requests together with the handy man.

Stayed 3 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi Old Town Retreat

Nice, clean basic hotel in the old town. Great location with lots to do and see around. Staff is helpful. Breakfast across the street will get you started for morning sightseeing.

Stayed 5 nights in Jul 2019

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2019

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

what you see is not what you get...

first they will offer you to go to the hotel across the street... or the room will be so small and not like you would expect from pictures. service was also supposing arrogant, after we ask where is the bus station to the airport; the answer was we only help with taxi or private car. Location is perfect at a small quiet street near old town and the par; the lobby has promising character and charm, but perhaps we were not so lucky with the room and service. good breakfast at the cafe across the street.

Stayed 1 night in Jan 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

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