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The Hanoi Club Hotel & Residences

Photo gallery for The Hanoi Club Hotel & Residences

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premier Double Room, Lake View | Balcony

Overview of The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences

4-star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

Explore the area

  • Popular LocationWest Lake1 min walk
  • Popular LocationTran Quoc Pagoda10 min walk
  • Popular LocationQuan Thanh Temple16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)20 min drive

Room options

About this area

Hanoi

The Hanoi Club Hotel & Residences is located in Tay Ho, a neighbourhood in Hanoi, and is in the entertainment district and on a lake. Hanoi Botanical Garden and Ho Tay Water Park are local attractions and those in the mood for shopping can visit Syrena Shopping Center and Dong Xuan Market. Travelling with kids? Consider Thu Le Park, or check out an event or a game at Hanoi Indoor Games Gymnasium.

What's nearby

  • West Lake - 1 min walk
  • Tran Quoc Pagoda - 10 min walk
  • Quan Thanh Temple - 16 min walk
  • Cua Bac Church - 2 min drive
  • Presidential Palace - 3 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

About this property

The Hanoi Club Hotel & Residences

4-star family-friendly hotel revitalised in 2019 and located in the heart of Tay Ho
At The Hanoi Club Hotel & Residences, you can look forward to a casino, a terrace and a coffee shop/cafe. Tee up with amenities, such as a driving range, golf lessons and a golf pro shop, at this hotel. Yoga classes and aerobics classes are offered at the gym; The Hanoi Club Hotel & Residences also has a playground, dry cleaning/laundry services and a business centre. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and tennis lessons on site
  • Luggage storage, a lift and a TV in the lobby
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All guest rooms at The Hanoi Club Hotel & Residences boast perks, such as fireplaces and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free covered valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: VND 300000 for adults and VND 300000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Golf driving range
  • Outdoor pool
  • Playground
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Casino slot machine
  • Renovated entire property โ€“ June 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Fireplace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

91% of travellers were happy with check-in
Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: VND 300000 for adults and VND 300000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 6 Oct,2022, prices found for a 1-night stay for 2 adults at on 13 Oct,2022 start from S$105.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hanoi Club Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hanoi Club Hotel & Residences?

Self-parking and valet parking are free at this property.

What time is check-in at The Hanoi Club Hotel & Residences?

Check-in is from 2 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at The Hanoi Club Hotel & Residences?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is The Hanoi Club Hotel & Residences located?

This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Hoan Kiem Lake is 2 mi (3.3 km) away. Hanoi Long Bien Station is 29 minutes by foot.

Can I cancel my reservation for free at The Hanoi Club Hotel & Residences and receive a full refund?

Yes, The Hanoi Club Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The Hanoi Club Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 133 out of 368 reviews
5 - Excellent 36%
Rating 4 - Good. 176 out of 368 reviews
4 - Good 48%
Rating 3 - Okay. 45 out of 368 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 368 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 368 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Adrian
Business traveller
Liked: Cleanliness, staff & service
Nice place but place looks old. Need an upgrade. But itโ€™s value for money. Arranged a taxi pick up at the airport but never showed up! Really disappointing
Stayed 1 night in Aug 2022

5/5 Excellent

ALVIN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Golf driving range was fantastic!
Stayed 1 night in Aug 2022

4/5 Good

Lau
Stayed 2 nights in Jun 2022

2/5 Poor

Andrew
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the photos shown.
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was up to expectations. Staff was well trained and service was impeccable.
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay, nice room and very helpful and friendly staff!
Stayed 7 nights in Aug 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

4/5 Good

Bella
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel, pool good with shade to relax under. Room clean and tidy. However did not like idea of paying a cash bond when arriving as we were low on money and needed that.
Stayed 1 night in Jun 2019

5/5 Excellent

Michael
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and tranquil hotel near near old Hanoi
Good option away from the commotion of the Old Quarter but close enough to walk or taxi there easily.
Stayed 6 nights in May 2019

4/5 Good

Carolito
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Property may be old but it is well maintained.
Stayed 2 nights in Feb 2019