Clean open space in front of hotel and big road made it very easy for getting dropped off/picked up with luggage without feeling like you're holding up traffic. Right as we arrived, the doorman was there to open the door and take our luggage - this was a great first impression! All of the staff were extremely friendly and were always available to open the door and made sure we had a ride or directions.
In my opinion, this is one of the best locations to stay in Hanoi - did not book a car once, just walked. Big comfy bed, large bottles of water included, good water pressure and hot water in shower.