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The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout curtains

Overview of The Oriental Jade Hotel

VIP Access

The Oriental Jade Hotel

5.0 star property

4.8/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000

Explore the area

  • Popular LocationHoan Kiem Lake3 min walk
  • Popular LocationSt. Joseph's Cathedral3 min walk
  • Popular LocationHanoi Opera House13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)50 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Hanoi

The Oriental Jade Hotel is located in Old Quarter, a neighbourhood in Hanoi, and is near the airport and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Hanoi Old City Gate. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Guests love the hotel's central location.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 3 min walk
  • Hang Gai Street - 4 min walk
  • Ngoc Son Temple - 8 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 49 min drive

About this property

The Oriental Jade Hotel

5-star luxury hotel located in Old Quarter
Located close to Hoan Kiem Lake, The Oriental Jade Hotel provides an airport pick-up service, a poolside bar and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a hot stone massage or a body treatment. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), express check-out and smoke-free property
  • A porter/bellboy, 2 meeting rooms and free newspapers
  • Coffee/tea in the lobby, a front desk safe and multilingual staff
  • Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 120 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hydromassage showers, free toiletries and hairdryers
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: VND 300000 for adults and VND 300000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 940000 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 300000 for adults and VND 300000 for children (approximately)
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 940000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 0106639879
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 26 Nov,2022, prices found for a 1-night stay for 2 adults at on 1 Dec,2022 start from S$151.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Oriental Jade Hotel?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 472 out of 572 reviews" "
" "5 - Excellent 83%
Rating 4 - Good. 80 out of 572 reviews" "
" "4 - Good 14%
Rating 3 - Okay. 12 out of 572 reviews" "
" "3 - Okay 2%
Rating 2 - Poor. 4 out of 572 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 4 out of 572 reviews" "
" "1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Daniel
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, they made sure we had all we needed at all times. The location was centrally located but unlike other hotels the street wasnโ€™t to packed, walking distance to pretty much anything you need. ATM right across the street, make sure to hang at the rooftop pool later in the day for a good breeze/view with a specialty drink. Spa treatment was great little more pricier than what you find on the street but way more personal and intimate. You get what you pay for :) Breakfast was a full breakfast with Omelet bar. Make sure to exchange your $$ from your local bank to save you the exchange fees.
Stayed 2 nights in Nov 2022

5/5 Excellent

Chong
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice people. Great Service. Great Smiles. Meet all expectations for the price. Breakfast service was great.
Stayed 4 nights in Nov 2022

4/5 Good

Chong
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice& convinenet
Stayed 1 night in Nov 2022

5/5 Excellent

Thach, Dublin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been over seven years since I lasted visited Hanoi. Didnโ€™t have a great experience with it and still not. However, the hotel staffs were amazing especially Lucy, she took great care of us and helped with all our transportationโ€ฆMost definitely stay here again if we ever come back to Hanoi!

5/5 Excellent

Michael
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and fabulous staff

5/5 Excellent

Julia
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous new property a block from the cathedral and lake. Lovely well appointed rooms, stellar breakfast and of course amazing staff. Rooftop pool a big plus. Just go!

5/5 Excellent

shlomo
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended
Stayed 1 night in Oct 2022

5/5 Excellent

shlomo
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended, the staff are very helpful and polite
Stayed 1 night in Oct 2022

5/5 Excellent

Valerie
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis in the heart of Old Town. Beautiful rooms, great gym and rooftop pool. The manager David and all the staff were phenomenal. Felt very well cared for. Great customer service.
Stayed 1 night in Oct 2022

5/5 Excellent

Michele
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Oct 2022