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Overview of The Oriental Jade Hotel

Photo gallery

Featured image
Outdoor pool
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
VIP Access

The Oriental Jade Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationHoan Kiem Lake3 min walk
    Popular LocationSt. Joseph's Cathedral4 min walk
    Popular LocationHang Gai Street4 min walk
    AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Choose dates to view prices

Oriental Pearl Twin

4.5/5 guest room rating
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Oriental Jade Terrace City View

5/5 guest room rating
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Sapphire Twin Old Quarter View

5/5 guest room rating
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Sapphire Old Quarter View

5/5 guest room rating
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Pearl Connecting

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Emerald Connecting

5/5 guest room rating
  • 70 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Oriental Emerald

5/5 guest room rating
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Ruby City View

4.6/5 guest room rating
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Oriental Emerald Twin

4.4/5 guest room rating
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Gem Suite Lake View

5/5 guest room rating
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Diamond Church View

5/5 guest room rating
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, The Oriental Jade Hotel is in the city centre and near the airport. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Temple of Literature. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Guests love the hotel's central location.
Popular Location

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Hang Gai Street - 4 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk
  • Ngoc Son Temple - 7 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and coffee/tea in a common area. All 120 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Oriental Jade Hotel offers 120 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. 43-inch Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 675700 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Massage - hot stone
  • Massage - Thai

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 928000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 675700 per person (approximately)
  • Airport shuttle fee: VND 580000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 928000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at The Oriental Jade Hotel and receive a full refund?
Yes, The Oriental Jade Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Oriental Jade Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Oriental Jade Hotel?
As of 18 Apr,2021, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 21 Apr,2021 start from SG$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Oriental Jade Hotel have a pool?
Yes, this property has an outdoor pool.
Is The Oriental Jade Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Oriental Jade Hotel?
The Oriental Jade Hotel doesn't offer parking.
What time is check-in at The Oriental Jade Hotel?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Oriental Jade Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does The Oriental Jade Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of VND 580000 per vehicle applies.
Where is The Oriental Jade Hotel located?
Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral. Thang Long Water Puppet Theatre and Hanoi Old City Gate are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 19 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 377 out of 460 reviews
5 - Excellent 82%
Rating 4 - Good. 66 out of 460 reviews
4 - Good 14%
Rating 3 - Okay. 10 out of 460 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 460 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 460 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very hospitable and responsive to your needs.
Stayed 3 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good value! A+
Clean open space in front of hotel and big road made it very easy for getting dropped off/picked up with luggage without feeling like you're holding up traffic. Right as we arrived, the doorman was there to open the door and take our luggage - this was a great first impression! All of the staff were extremely friendly and were always available to open the door and made sure we had a ride or directions. In my opinion, this is one of the best locations to stay in Hanoi - did not book a car once, just walked. Big comfy bed, large bottles of water included, good water pressure and hot water in shower.
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
wonderful hotel + location
great location. great room. everything in walking distance. Disappointed with the leak in the shower, no bar or room service (covid-19, not the hotels fault), and the fridge seemed to be broken. Lobby was great help and gave great support. I would stay here again as we had a splendid time regardless.
Stayed 4 nights in Dec 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel
Great location and great service!
Stayed 1 night in Dec 2020

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