Close to West Lake, The Urban Tranquil - Westlake provides amenities, such as dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
Located on the waterfront, The Urban Tranquil - Westlake is in Tay Ho, a neighbourhood in Hanoi. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Goethe-Institut Hanoi are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
Along with a snack bar/deli, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment features free WiFi and a kitchenette with a fridge and a stovetop. A hairdryer, a shower and a desk are among the other amenities that guests will find. Housekeeping is available on request.
The Urban Tranquil - Westlake offers 9 accommodations with complimentary slippers and a hairdryer. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils.
Bathrooms include a shower. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (120 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping on request
Iron/ironing board on request
Luggage storage
Mobile key entry
Proposal/romance packages
Tour and ticket assistance
Location highlights
On a lake
On the riverwalk
On the waterfront
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
9 units
Bed sheets changed on request
Housekeeping (on request)
Soundproofing
Towels (changed on request)
Policies
Check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Nearby parking fee: VND 100000 per night (66 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Property is also known as
The Urban Tranquil Westlake
The Urban Tranquil - Westlake Hanoi
The Urban Tranquil - Westlake Aparthotel
The Urban Tranquil - Westlake Aparthotel Hanoi
Frequently asked questions
Is The Urban Tranquil - Westlake pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Urban Tranquil - Westlake?
As of 12 Mar, 2026, prices found for a 1-night stay for 2 adults at The Urban Tranquil - Westlake on 13 Mar, 2026 start from S$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at The Urban Tranquil - Westlake?
Check-in end time: 6:00 AM.
What time is check-out at The Urban Tranquil - Westlake?
Checkout is at noon.
Where is The Urban Tranquil - Westlake located?
Located in Tay Ho, this aparthotel is 0.2 mi (0.3 km) from West Lake and 3.1 mi (5 km) from Hoan Kiem Lake. Embassy of Japan and Hanoi Botanical Garden are also within 1 mile (2 km).
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Reviews
The Urban Tranquil - Westlake Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Teodoro
28 Nov, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, nice amenities, bathroom very clean. Helpful, courteous . Perfect size for a couple of ppl. Very close to shops..