Happo Holidays

as a british traveler, it was a challenge to face the language barrier however the staff at slash did a great job at fulfilling any requests. great rooms, great service, amazing breakfast!! if anyone i know plans a japan trip, i will recommend this hotel

Excellent staff, great location and rooms are equipped with everything!

We booked a bed with two twins and a bunk bed because we were traveling as a family of four. Upon arrival we noticed we were missing a set of linens for the bunk beds, and when we brought this to the front desk’s attention they informed us that because our youngest child was 6, they automatically assume they will be co-sleeping with us. We clarified this was NOT the case and they said we could rent a 4th set of linens for 2000 yen/day. Nothing in the Expedia description made note of this, so the charge struck us as very petty. Aside from this misleading marketing, the hotel was quiet, well-located, and clean. Small annoyances like a motion sensor light in the entry (which illuminates the whole room when someone wakes up to use the restroom at night) were solvable with some field ingenuity.

I really enjoyed my stay at GRAND MONday Ueno Okachimachi. The best part was definitely the 2nd floor because it had the gym, sauna, vending machine and public bath all right there together. It was so convenient to finish a workout and go straight into the spa to relax. The front desk is staffed and they are super helpful. Having a washer/dryer and a full fridge made everything so much easier. It’s also in a great spot—super close to the station and within walking distance to the markets and Akihabara. I’d definitely stay here again!

The property is clean and convenient but the rooms are quite small. The bunk beds are not comfortable so the room is not suitable for 4 people. The front staff is really nice and cooperative. The facilities are quite basic though for the price