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Reviews of West Park Hotel

4 out of 5
West Park Hotel
19 West Park, Harrogate, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 287 reviews" "
Rating 8 - Good. 56 out of 287 reviews" "
Rating 6 - Okay. 16 out of 287 reviews" "
Rating 4 - Poor. 4 out of 287 reviews" "
Rating 2 - Terrible. 5 out of 287 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
A very enjoyable experience. The bed was very comfortable and the whole hotel beautifully clean. The staff were very friendly and accommodating and the food delicious. Highly recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyable and will definitely be returning
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with group
Excellent location, really clean and modern, lovely staff
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Liked: Property conditions & facilities
Disliked: Staff & service
The way the staff handled our checkout.Around £ 340-00 put on our bill for food and wine we didn’t order.Problem finding £150-00 deposit paid for Christmas Day lunch.The lady on reception was very rude and unhelpful it took a lot of convincing that we had paid a deposit and not ordered the other food and wine.Love the hotel but checking out ruined our Christmas the receptionist needs to be more customer friendly
Stayed 2 nights in Dec 2023

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Harrogate Stay
Hotel is very good, however our room on the first floor had the air con/kitchen extraction units just outside our window creating a noticeable hum/noise throughout our stay, not the best ambience. Also coffee pod machine in room didn’t work. This was reported to reception at 5.00pm but to no avail as it wasn't replaced/fixed during our stay.
Stayed 1 night in Dec 2023

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Training Issue!!
Stayed 2 nights in Dec 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for town centre
Stayed 1 night in Dec 2023

10/10 Excellent

D

Stayed 1 night in Nov 2023

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced but clean.
No welcome drink. Room was good. Some maintenance issues need attention. Non espresso branded capsules. Worst thing was breakfast paid £40 for 2 and was greasy. orange juice was like in a shot glass so small. No offer of extra coffee. Really need a new breakfast chef.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

Janis

Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed with the friendliness of the reception staff - and indeed all the staff. Good food at dinner and breakfast. Excellent location for exploring beautiful Harrogate.
Stayed 1 night in Sep 2023

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally fabulous!
Beautiful hotel and location is perfect for the town and with views of the Stray park too. I ate in the restaurant and the menu is great and food beautiful. Breakfast was also very tasty. Love the Scentair diffuser in reception-need this at home! Reception lady(Spanish) is amazing and super helpful. My second stay and I will definitely be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay. Room was beautiful, well appointed and immaculate. Every small detail was thought of to make the stay as pleasant as possible and was a delightful night. Was travelling for business and unfortunately didn't have much time to enjoy the hotel or the room but will definitely return soon for a weekend break as was massively impressed.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay.
Fabulous stay at West Park Hotel. Only stayed 1 night in junior suite but will definately return for a longer stay. Perfect location, perfect room, perfect staff all round. X 10/10
Stayed 1 night in Sep 2023

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, delicious food and lovely view of the park.
Stayed 1 night in Aug 2023

8/10 Good

Terry

Stayed 1 night in Aug 2023

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff. Interior of hotel modern
Stayed 1 night in Aug 2023

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, convenient for town centre. Great staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

bernadette

Stayed 1 night in Aug 2023

10/10 Excellent

Caroline

Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem
First time but definitely not the last time we will stay here. Had we known how good it was we would have stayed two nights to fully benefit from the food and facilities. Best hotel we have encountered in Harrogate for sure.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Steven

Stayed 2 nights in Jun 2023

10/10 Excellent

Sean

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Stayed 1 night in Jun 2023

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Penthouse Suite
Hotel was good especially the service from the staff. Got an upgrade to a penthouse suite which was nice. The suite facilities were very good however we did think that the carpet was poor with several marks. Also some mould around the shower door.
Stayed 2 nights in May 2023

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Harrogate.
The staff were very welcoming and professional. Comfortable room. Great location. Good bar and restaurant.
Stayed 5 nights in Apr 2023

10/10 Excellent

Ian

Stayed 1 night in Apr 2023

10/10 Excellent

Lucy

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new favourite
Fantastic hotel, they really looked after us.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Lovely Hotel in an excellent location.
Stayed 1 night in Mar 2023

10/10 Excellent

Lulu

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and as a result of a fairly traumatic time resulting in a hospital visit. The lady at reception was so helpful and accommodating and we felt welcomed immediately The room was lovely - she had even arranged dog bowls for the two dogs Really wishes we could have stayed longer. Thank you !
Stayed 1 night in Feb 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel is excellent, located brilliantly for strolling around Harrogate, staff really helpful and both breakfast and evening meal lovely. The only thing that I could slightly complain about was the height of the shower in the bath…. Beware if you are over 6ft2….!!! But you can get a bath…!!!
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Harrogate
Very nice rrñooms, friendly staff and great location . Second time here and they never disappoint. Congrats it's a beautiful place to stay
Stayed 1 night in Dec 2022

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Fiona

Stayed 1 night in Oct 2022

10/10 Excellent

Patrick

Stayed 2 nights in Oct 2022