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"Amazing resort, top notch staff! A big thank you to Larry, Kenya, and Jackson for their amazing service. The resort is amazing for families, super clean, friendly staff, amazing pools for kids and adults, great housekeeping, and beautiful beach. I cant say enough about Singer Island and the surrounding area. We look forward to returning every year. You will not regret staying here and will fall in love with W Palm Beach."

"Rip off"

"Not enough towels. Then had to wait as they did not have them. Asked for sheets and blankets for pull out couch and they did not have a blanket and only one pillow. Bathroom could have been cleaner and was very dated. "

"Valet returned my Tesla with a beverage spilled and dried to my white passenger seat after I just paid to detail the car before this trip. When I pointed it out to front desk she did immediately refund ONE day of parking however my vehicle should not have had anyone drinking in it and that beverage sat there stinking up my car for 2 fill days. Hotel room fridge was not cleaned out and a previous guests leftovers were still in it. I was told someone from management would call me to discuss but nobody did. The mattress in the room is old and outdated and did not measure up to my expectation for this type of hotel. "

"For almost $700 for 2 nights with no breakfast included, I expected a lot better. The room itself wasn’t awful, having a fully equipped kitchen was convenient, and the view overlooking Dunkin' Park was nice, especially getting to watch fireworks both nights. Unfortunately, the cleanliness was disappointing. There was hair in what were supposed to be clean towels, thick dust built up in the bathroom vent, and dust/toothpaste splatter left on the mirror. The surrounding area also gave off a very uncomfortable vibe, including nearby homeless tents, which made the stay feel less safe and relaxing than expected. Overall, it wasn’t the worst stay, but definitely not worth the price we paid. We’ll be back in Hartford this weekend, but we won’t be staying here again."

"It says parking is included but I had to pay for parking every day. Front desk couldn’t fix it, the people she called didn’t fix it. Missed a work meeting because of the whole ordeal. Just the night is $24."

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "