Hotels in Hartford

"I've stayed here a few times but this time I got the suite and it was so clean,roomy,and beautiful. Staff was super friendly. Its close to shopping,food and gas which makes it even better."

"Unfortunately we arrived around midnight and only had time to sleep and check out; however we were greeted with great friendliness when we arrived"

"This hotel serves its purpose in its most basic capacity. Its a clean room to sleep in. The building and its layout are very strange, a little creepy, and out dated. I had to walk through the entire building to get to the far back of the hotel to my room. No one directed me to a closer entrance when I checked in. On my way out, going to work, I realized I forgot something in the room. There was no time to walk all the way to the back of the building and all the way back to my car to get what I left behind without being late for my commitment. I asked the person at the desk as I checked out to hold the item for me and I would go pick it up after work. He agreed that he could do this. When I went back after work to retrieve my item the front desk staff had me wait 5 minutes before they came back to tell me they didn't have the item. Everyone was polite and courteous, and reiterating, a very basic service is being provided here. Don't expect much above a basic check-in and check-out interaction. Lower your expectations."

"All Ok"

"I haven’t received my deposit back yet"

"Parking was safe and ample. Didn't try breakfast"

"It was good "

"Everything was great I have no complaints"

"Beautiful hotel right in the heart of Downtown Providence. We had no vehicle and can't speak to valet services, but a valet was always present in the lobby, ready to assist, and it was very easy to arrange Ubers. Lots of wonderful venues within easy walking distance, too. Staff were professional, kind, and helpful. We saw three different hotel receptionists at the desk throughout our stay. All assisted us promptly and effortlessly. We didn't dine in the restaurant, Backstage, but we did order room service breakfast once, and it was delicious. Stayed in one of the author suites. Elegant, thematic enough to connect you with the literature, subtle enough to still be comfortable. Super happy with the room. Very clean. At one point, requested fresh towels, emptied garbage, coffee pods. Housekeeping went above and beyond. A few notes: 1. The room service didn't come with silverware. This is minor, and probably a random and rare oversight. 2. We spent three nights and four mournings at the Hotel Providence. We never saw the 'hot continental breakfast' described in the amenities. There was coffee brewed, and a collection of chilled muffins, overripe bananas and apples, small pastries. If you are expecting a memorable or even average continental breakfast experience, you may be underwhelmed. 3. Homeless are present and and active around hotel entrance at night. Not a knock on the hotel, and we didn't feel in danger. They were nice. Still, expect that. "