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Reviews of Art Boutique Havana

4 out of 5
Art Boutique Havana
Calle Habana 155, Old Havana, Havana, La Habana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 232 reviews" "
Rating 8 - Good. 46 out of 232 reviews" "
Rating 6 - Okay. 6 out of 232 reviews" "
Rating 4 - Poor. 3 out of 232 reviews" "
Rating 2 - Terrible. 3 out of 232 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
Staff were excellent, couldn't do enough for you. In particular Luis and Beatrice and other girls
Stayed 4 nights in Apr 2024
Response from Kiat on 3 May,2024
Mil gracias! Son fantásticos. Fue una estancia maravillosa tenerlos en casa.Son bienvenidos

10/10 Excellent

Jeremie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and excellent service from the staff, an excellent choice if you are considering this option. Everything is near an to a walking distance from there. Very good choice, I highly recommend
Stayed 1 night in Mar 2024
Response from Kiat on 14 Mar,2024
Muchas gracias por su valoración.Para nosotros fue un placer y una grata experiencia servirle y ayudarle en su estancia en Cuba.

10/10 Excellent

Jeremie

Stayed 1 night in Feb 2024
Response from Art Boutique Havana on 4 Apr,2024
¡Es un placer recibirlos! Los esperamos pronto.

10/10 Excellent

Greg

Stayed 2 nights in Jan 2024
Response from Art Boutique Havana on 4 Apr,2024
Muchas gracias por su reseña. Nos da mucha alegría poder recibirlos en nuestro Boutique Hotel.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and 3 family members recently spent 5 days and 4 nights at Art Boutique Havana. Off top, please double check your reservations to make sure you book for the correct number of people. Because your cost also has a "per person" booking cost. Ok now to the review: The location of the property was perfect for us. The area is completely walkable to many landmarks, cute little eateries and shops. You can walk in either direction and get what you are looking for. Pick your direction of walking to experience: Older buildings with locals living life daily, cute and modern eateries, tourist areas close enough to the many squares and the water etc. Also, my other family members are all women. WE WERE and FELT SAFE. Bring some comfortable shoes, hire a trusted guide, and enjoy! The accommodation's were good for our group of four. Breakfast and coffee was included daily from 8am-10am. The staff was friendly and helpful. My overall take away was the friendliness and happiness of the Cuban people we encountered in general. You will not regret stating at Art Boutique Havana. You will be well taken care of. Enjoy!
Response from Kiat on 14 Mar,2024
Mil gracias por todo. Fueron clientes fantásticos!Que gran placer servirles!Aquí tienen un hogar.

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 4 nights in Jan 2024
Response from Art on 23 Jan,2024
Muchas gracias Annemarie!!! Ustedes son personas maravillosas. Son bienvenidos siempre!!!

8/10 Good

José Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Art on 19 Jan,2024
Muchas gracias José por elegirnos para pasar su estancia en La Habana.

10/10 Excellent

Matthias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally kind. The hotel manager, Ali, helped us arrange the taxis for the rest of our trip through Cuba and followed up with us when we had problems. He also helped us with accommodation in other cities. True 5-star VIP service in this hotel. If it's your first time in Cuba, this is your place to stay, and from here, you can plan everything else!
Stayed 1 night in Jan 2024
Response from Art on 19 Jan,2024
Gracias Matthias por su comentario. Fue un placer enorme recibirlo en nuestro alojamiento. Son bienvenidos siempre!!!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This warm place will bring you comfort and all the essentials. Great team.. respectful and always ready to help you, property has a unique design/ style with its own charm. Great roof-top garden terrace, extra-clean, Wi-Fi 24/7, and a prime location in Old Havana. My stay there for 8 nights made my Havana trip more than pleasant. I want to thank everyone for making me feel welcome. I would return anytime!
Response from Art on 19 Jan,2024
Gracias Martin por tan bonito comentario. Usted fue un huésped estupendo, siempre serás bienvenido!!!

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to be amongst the local ppl and this hotel is right in Old Havana. It gives an accurate depiction of life under communism. Ppl are very nice and I always felt safe at all hours but then again, I don't obsess over news and feel right at home in my hometown of Houston, too. Lovely rooftop and breakfast areas. Staff were super helpful and nice. We will be back and book here again!
Stayed 2 nights in Dec 2023
Response from Art on 19 Jan,2024
Gracias Diane por tan bonito comentario, usted siempre será bienvenida!!!

10/10 Excellent

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Art on 19 Jan,2024
Gracias Valerie!!! Fue un placer enorme recibirla en nuestro alojamiento. Es bienvenida siempre!!!

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angel on 22 Dec,2023
Dear Lea,Thank you very much for your review.

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Adequate for a night or two
Was hard to find on a small side street. Staff member very nice! Bed ok, bathroom had no amenities, not even bar of soap. Good sized room, good air con.
Stayed 1 night in Nov 2023
Response from Ange on 21 Nov,2023
Dear Linda. Thank you for commenting on this site. Thank you for praising our staff. We take note about your concerns. Looking forward to accommodating you again at Art Boutique Havana.Regards

10/10 Excellent

CELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Helpful staff, excellent location, great breakfast, will definitely stay here again!!
Stayed 4 nights in Nov 2023
Response from Angel on 18 Nov,2023
Dear Celia,Thank you very much for your Review. We let our staff your opinión. Looking forward to accommodating you.Regards

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gratitude Not Attitude.
Great stay. Nice accommodations. My favorite part of my stay were the Cuban people. I was taught a valuable lesson on my trip. Money and convenience doesn’t always make for a better, happier life. All the smiles and love that surrounded me gave me a sense of pride to be human again in this world that can be so cold. 🇨🇺
Stayed 2 nights in Oct 2023
Response from Angel on 14 Nov,2023
Dear Angie,Thank you very much for your review. We will let know our staff. Looking forward to accomodating you at Art Boutique Havaba.Regards

2/10 Terrible

Marc Andry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
They gave me breakfast every day without a bottle of water and they put some bottle of water inside of my room without tell me nothing about them when I checked out they made me pay each bottle of the put inside the room just imagine I was there for 8 days and eat every morning with no water a side
Stayed 8 nights in Aug 2023
Response from Angel on 16 Sept,2023
Dear Marc Andry, we are sorry to hear that we were not able to meet all of your expectations during your recent stay. We keep our policy to inform our guests about extra charges like in-room minibar, also we have a list of prices of every item on top of.As per breakfast we serve as agreed and in case guests request for water or anything else like extra bread, eggs or juices they are duly served as it was your case.Best regards.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want a real experience of Havana - Stay here
This is a fabulous place to stay and really get an immersive experience of Havana. It is located in a central location so accessing all parts of Havana are within walking distance. But what sets this place apart are the staff : As newcomers to Havana, Luis Miguel and Donna and other staff took care of us in terms of money, transportation, eating and even when I got a head cold! We would stay here again hands down.
Stayed 7 nights in Jul 2023
Response from Angel on 30 Aug,2023
Dear Julie,Thank you so much for your wonderful words and caring. We sincerely hope that you always find a home here. Thank you for always celebrating our staff and our good service. See you next time at Art Boutique Havana.

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angel on 13 Aug,2023
Dear Roman,Thank you very much for your review. Looking forward to accommodating you at Art Boutique Havana.Regards

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People at the property couldn’t do enough for me. Stayed in heart of old Habana so once outside expect to find a totally different world. Wanted that experience.
Stayed 5 nights in Jul 2023
Response from Angel on 4 Aug,2023
Dear Elizabeth,Thank you very much for your review. Looking forward to accommodating you at Art Boutique Havana.Best regards

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pretty basic. Good for the price. Area outside hotel is kind of rough. Overall I don’t recommend for women to go alone to Cuba
Stayed 2 nights in Jul 2023
Response from Angel on 22 Jul,2023
Dear Teresa,Thank you very much for your comments. We are looking forward to accommodating you at Art Boutique Havana.Regards

10/10 Excellent

Arielle

Stayed 1 night in Jul 2023
Response from Angel on 29 Jul,2023
Dear Arielle,Thank you for your review. Hoping to accommodating you again at Art Boutique Havana.Regards

10/10 Excellent

renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location it’s in the middle of old Havana and it’s close to everything you don’t need transportation unless you want to see beaches.
Stayed 6 nights in Jun 2023
Response from Angel on 18 Jul,2023
Dear Renee,Thank you very much for your review. We hope to accommodate you again at Art Boutique Havana.Regards

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, friendly staff, clean and comfortable.
Stayed 4 nights in Jun 2023
Response from Angel on 17 Jun,2023
Dear M,Thank you for your comments. Thank you for praising our staff, they will be glad to know your opinion. Looking forward to accommodating you at Art Boutique Havana. Regards

10/10 Excellent

christopher

Travelled with family, Business traveller
A simply Beautiful and fantastic hotel. The staff were so congenial and helpful. Accommodations were very comfortable. I would love to return to this spot. I highly recommend it.
Stayed 1 night in Jun 2023
Response from Angel on 28 Jun,2023
Dear Christopher,Thank you for your comments. Looking forward to accommodate you at Art Boutique Havana.Best regards

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to many restaurants and attractions. Breakfast was great each morning. Staff are very friendly. There was air conditioning, the room was kept clean, and there was warm water. What more can you ask for? Overall I would recommend this hotel.
Stayed 5 nights in Apr 2023
Response from Angel on 5 May,2023
Dear Diane,Thank you very much for your comments and also for praising our staff and services.Looking forward to accommodating you at Art Boutique Havana.

10/10 Excellent

Isa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in the midle of old Havana
Stayed 3 nights in Apr 2023
Response from Angel on 21 Apr,2023
Dear Isa,Thank you very much for your comments. Hoping to meet at Art Boutique Havana.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Angel on 3 May,2023
Dear Thomas,Thank you for your feedback.Regards

8/10 Good

Unsal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and hospitality...
Stayed 1 night in Apr 2023
Response from Angel on 8 Apr,2023
Dear Unsal,Thank you for your feedback. Looking forward to meeting you at Art Boutique Havana. Regards.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and large room with good shower and beds. Noisy at night though.
Stayed 2 nights in Mar 2023
Response from Angel on 29 Mar,2023
Dear Paul,Thank you very much for your feedback. You can be sure that you are our motivation and that we put all our energy into providing you with a good service.We are very sorry that the noise that is usual in the streets of Havana has negatively impacted you. We hope you visit us again. Regards

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Angel on 8 Mar,2023
Dear Adam,Thank you for choosing Art Boutique Havana for your vacations. It is good to know that you had a wonderful time here with us. We see you again!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Lots of nice restaurants in area. Great way to experience Havanas back streets.
Response from Angel on 25 Feb,2023
Dear Stephen,Thank you for choosing Art Boutique Havana for your vacations. It is good to know that you had a wonderful time here with us. The staff will be very pleased. We hope to see you again among us!

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for this wonderful Bed and Breakfast. Hotel Staff was phenomenal. Helped to arrange transport to and from airport, tours, restaurant advice, etc. Walking distance to all of the highlight sights in Old Havana!! Great vacation spot!!!
Stayed 3 nights in Jan 2023
Response from Angel on 3 Feb,2023
Dear Deb, Thank you for your comment and specially for celebrating our staff. It is a pleasure to provide good service and especially when you take time to let us know your opinion. We will love to have you back in the future. Regards

10/10 Excellent

Zuleyka, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Hotel is clean, safe and walkable to many places.
Stayed 4 nights in Jan 2023
Response from Angel on 22 Jan,2023
Dear Zuleyka,Thank you so much for your comment. Our staff will be delightful to know about your experience. It is a pleasure to provide good service and specially when you take time to transmit your positive feedback. We will love to have you back in the future. Regards

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay right in the centre of old Havana and in easy reach of Park Central. It is clean and staff are very helpful.
Stayed 3 nights in Jan 2023
Response from Angel on 22 Jan,2023
Dear Michael,Thank you so much for your comment. Our staff will be happy to know about your experience. It is a pleasure to provide good service and specially when you take time to convey your positive feedback. We will love to have you at Art Boutique in the future. Regards

8/10 Good

Zuleyka, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Response from Angel on 22 Jan,2023
Dear Zuleyka,Thank you so much for your comment. Our staff will be happy to know about your experience. We will love to have you back in the future. Regards

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls Havana trip Lovely boutique hotel in old Havana. We arrived in the wee hours of the morning; the hotel arranged for someone to greet us at the airport & transport us to the hotel. The room wasn’t fancy but was well appointed, clean and the beds were comfortable. Included breakfast: fresh juice, fruit and eggs made to order. The coffee was delicious. The location was perfect, right downtown in old Havana, walking distance e to great restaurants and a lot of historical places. It was a bit noisy later in the evening but that’s city living. You don’t have to walk far to find transport options if you are venturing further out. The staff make this place. They are the best, genuinely friendly, Angel the Expedia rep, Barbara and Donna at the hotel but especially Luis. Luis made sure we had a local map, good recommendations to visit locally, the best restaurants and went above and beyond to arrange transport in Havana and our trio to Varadero. We’d go back.
Response from Angel on 22 Jan,2023
Dear Sharon,Thank you so much for your comment. Our staff will be delightful to know about your experience. It is a pleasure to provide good service and especially when you take time to convey your positive feedback. We are working in order to improve standards in our rooms. We will love to have you back in the future. Regards

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed an excellent stay at this family run boutique hotel. The rooms are clean, simple, well appointed and the washrooms are completely new. The best part is the staff, they are friendly very helpful and arranged a good breakfast as well as helping us get to our next destination 10/10!
Response from Angel on 13 Jan,2023
Dear Jay, thank you very much for your comments. We always do our best to provide good service but it is very fulfilling to have a positive feedback from you. It is very nice from you to celebrate our staff. Hope to have you visiting us again.

8/10 Good

Anne

Stayed 1 night in Jan 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a street in the Old Town you are close to everything and feel like you are in Habana. Its very easy to to see the real Cuba. Staff are really friendly and will help get local guides so your tourist money goes to the Cubans.
Response from Angel on 6 Jan,2023
Dear Beverly, Thank you very much for your comment. We always do our best to provide good service but it is very fulfilling to have a positive feedback from you. Our staff will be delightful to know about your impressions. Hope to have you visiting us again.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Old Town
Stayed 2 nights in Nov 2022
Response from Angel on 5 Dec,2022
Dear Michael,Thank you for your feedback. Best regards.Angel

10/10 Excellent

YANIV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, especially Saul. Thanks for your hospitality. I’ll definitely stay here again when I come back.
Response from Angel on 30 Nov,2022
Dear Yaniv,Thank you very much for your comments. We'll let know our staff about your feedback especially to Saul. Looking forward to your next visit. Best regards.

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Mirriam Dimakatso

Stayed 2 nights in Oct 2022

10/10 Excellent

Ema

Stayed 3 nights in Oct 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Art Boutique Havana. Very nice and clean accommodations and the staff couldn't have been any nicer or more helpful.
Stayed 3 nights in Oct 2022
Response from Angel on 26 Oct,2022
Hola, thank you so much for this wonderful comment. Our staff will be delightful to know about your impressions. It is a pleasure to provide good service and specially when you take time to transmit your positive feedback. We will love to have you back in the future.

10/10 Excellent

nitza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Angel on 23 Oct,2022
Dear Nitza,Thank you very much. Looking forward to seeing you at Art Boutique Havana. Regards

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables
Stayed 1 night in Oct 2022
Response from Angel on 14 Oct,2022
Estimada Pamela,Gracias por sus comentarios. Le comunicamos a todo el personal. Esperamos verla nuevamente en Art Boutique Havana. Saludos

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, professional staff very friendly and helpful we enjoyed our stay
Stayed 2 nights in Sep 2022
Response from Angel on 6 Oct,2022
Hola Brenda, Thank you so much for your words. We will let the staff know. We hope you comeback soon. Everyone here will be waiting!

10/10 Excellent

Nikola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2022
Response from Angel on 30 Sept,2022
Dear Nikola!!!Thank you very much for your comments. It is a pleasure to be part of your wonderful vacations.

10/10 Excellent

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and comfortable😎
Stayed 2 nights in Feb 2022
Response from Angel on 26 Sept,2022
Dear Katherine,Thank you very much for your comments!!! Looking forward to see you at Art Boutique Havana !!!