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Reviews of La Rosa de Ortega

4 out of 5
La Rosa de Ortega
252 Patrocinio entre Juan Bruno Zayas, y Cortina. La Víbora.10 de Octubre, Havana

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 86 reviews" "
Rating 8 - Good. 7 out of 86 reviews" "
Rating 6 - Okay. 1 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional overall.
Response from Julia y Silvio on 13 Mar,2024
Gracias Mark!! It has been a real pleasure hosting you and your wife.It's a true priviledge sharing with guests so kind and emphatic like you two.Cheers!!

10/10 Excellent

Valerie, Bloomington

Stayed 3 nights in Dec 2023
Response from Julia y Silvio on 1 Feb,2024
Big hugs from Cuba!! You are amazing!!

10/10 Excellent

Valerie, Bloomington

Stayed 3 nights in Dec 2023
Response from Julia y Silvio on 1 Feb,2024
Gracias!! It has been fantastic to host you!!Thanks fpr sharing!! this is an incredible support.

8/10 Good

vincenzo

Liked: Cleanliness, staff & service
Disliked: Amenities
Good stuff ,house stile. , it fine food good.and service.complocate to find.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had more time
This was such a cool place to stay! After two weeks in Varadero, we spent one night here before flying out of Havana. Upon arrival the staff was super friendly and helpful, they took all our luggage to our room while we had a complimentary welcome drink at the bar downstairs. They also arranged our taxi for the airport and our taxi for a tour of downtown Havana. The little bar and cafe on site was fantastic. Great food, great drinks, and great service. I had the chicken tacos, which were huge and super fresh tasting. My wife had the shrimp in garlic oil, came out still boiling hot and delicious. My son had a Cuban sandwich which looked amazing, and we ordered a ham and cheese sandwich for the little one to pull apart and a bread appetizer. All that plus 6 or 7 very good drinks for under $60 We had a baby and a stroller with us, which doesn't do well with all the stairs there, but anytime I needed to move the stroller, there was always someone running to help me. My only complaint is we didn't have enough time here. Would have loved to try the breakfast or take a dip in the pool. Would absolutely go back!
Stayed 1 night in Aug 2023
Response from Julia y Silvio on 16 Aug,2023
Elena, it was such a big pleasure to host you and your family. We try amour best every day.. thanks you for giving us the opportunity to success!!

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nothing short of AMAZING! From the beginning to end, Julia the owner/manager was very helpful. The cab was at the airport immediately upon arrival. The front desk staff was very accommodating, the bar and restaurant staff was beyond amazing, the housekeeping staff was nice, the free massage was excellent, the free breakfast was delicious EVERYDAY! Angela, Hanoy, and Yoda, the staff, made us feel so loved! Felt like home! The ambiance was everything! The room and view was beautiful! My husband and I truly enjoyed our stay for the first time in Cuba! We made a new family there and will definitely be visiting again. I would definitely recommend 20/20!
Stayed 3 nights in Mar 2023
Response from Julia y Silvio on 26 Mar,2023
Thanks for sharing your opinion.For us and our staff It was a total pleasure to meet you.Bernice, having guests like you two is more than a job, is a real gift to us!!

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed by Julia, the owner right at arrival. After being escorted to our room, the receptionist Laeca welcomed us as well and gave us the Wi-Fi password. She also showed us where the pool and restaurant is and the hours it was open. The property is lovely. With plants greenery and a huge mango tree outside our window. It was wonderful to have access to a pool as well. There were a lot of barking dogs in the neighborhood but that's Cuba. There was the odd rooster crowing as well which was charming. We arrived from another location in Havana, with stomach issues.Laeca made sure we were well cared for with ginger tea and checked periodically on our well being. The restaurant staff were friendly and accommodating, serving us on the terrace and in our room when needed. Julia checked with us often and ordered bananas for us when I asked where I could get them. We couldn't have asked for better attentiveness from everyone! A taxi was ordered for us for our trip to the airport. I highly recommend a stay there for a taste of Cuban life in a comfortable, friendly accommodation.
Stayed 6 nights in Mar 2023
Response from Julia y Silvio on 14 Mar,2023
Cheryl: It was fantastic to meet you and Paul, honestly.Thanks for sharing your time and good vibes with us.

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with safe, air con and en suite bathroom. Extremely helpful staff. Breakfast was very good. Nice quiet hotel with great views of the city. Perfect for when you land in Cuba and need some time to adjust to the heat and to decompress.
Response from Julia y Silvio on 1 Mar,2023
We are so glad that you had a pleasent stay with us.We work so hard to please our guests, and it's a joy when we do it!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis from the heat and noise of Havana
La Rose de Ortega is an oasis of tranquility after the heat and pace of Havana. The reception staff Leza and Claudia are exceptional and so helpful. The hotel is beautifully furnished with artefacts from the past - plus the room, pool and restaurant are very comfortable. The food and service are very good - the best locally.
Stayed 6 nights in Jan 2023
Response from Julia y Silvio on 18 Jan,2023
Thank you so much, Andrea.It was a total pleasure to host you and your nice and friendly group.We try to do our best, and it is si satisfaying when we do success!

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful, the staff was super nice, the food and drinks superb. I will definitely go back.
Response from Julia y Silvio on 18 Jan,2023
Robert, it was really nice to host you!!Thanks for being so kind and easygoing. We wish all the guests as nice as you are!!

2/10 Terrible

G

Disliked: Staff & service, property conditions & facilities
They are friendly
Response from Julia y Silvio on 18 Jan,2023
We would appreciate it if you would provide more information to understand your opinion, but thank you anyway for sharing. Dissatisfied customers are a big boost to improve service.

10/10 Excellent

Olli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly managed and is like a small oasis in Havana. Can only recommend !
Stayed 4 nights in Dec 2022
Response from Julia y Silvio on 12 Dec,2022
Olli, you are a fanatastic guest!! so, all we did was just trying to give you the kind of service that you deserve.

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean,outdoor tables and chairs.
Stayed 2 nights in Nov 2022
Response from Julia y Silvio on 28 Nov,2022
Thanks for staying with us!! Your opinion is very important to keep going.We highly apréciate that you have shared it!!Gracias

10/10 Excellent

Lianet

Stayed 1 night in Nov 2022

10/10 Excellent

Mhairi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was nice to stay somewhere quieter after travelling around Cuba for a couple of weeks. All the different areas in the garden mean guests can spread out and relax in a peaceful place. From our bathroom we could see the Capitolio and Havana’s skyline which was a nice way to end it our stay. The food and drinks were amazing. All the staff who worked there were friendly and very helpful.
Stayed 1 night in Aug 2022
Response from Julia y Silvio on 2 Sept,2022
Thank you for this lovely review!!It was such a pleasure to host you, it was a short stay and we wish it would be longer !!A big thank you for the bottom of our hearts!!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for about two weeks while in Cuba and enjoyed my stay. Great staff, kind, friendly, and helpful. The restaurant was great. Could literally smell how good the food was from our rooms. Would definitely recommend. 100/100
Stayed 13 nights in Aug 2022
Response from Julia y Silvio on 26 Oct,2022
Thank you Brenda!! it's joyfull to know that you had a nice time here!! We feel like.... MISSION ACCOMPLISHED!!I will share this with our staff , it feels really good!!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel but what was stolen my heart was the attention by the staff and its owners. They made us feel part of their family so much that we are already planning to return soon. You can see images of our stay at the hotel on my Youtube channel Chris A Tu Lado
Stayed 4 nights in Aug 2022

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique and special Places I have stayed when traveling. The staff is great!! The food is amazing and the uniqueness of it makes you want to just stay in and chill by the pool or patio. Silvia and Julio, the couple that owns the property, are the nicest!! I loved every minute at “La Rosa de Ortega”
Stayed 2 nights in Jun 2022
Response from Julia y Silvio on 25 Jun,2022
We are so glad that you enjoyed your stay here!! It pushes us to work harder and do it better every day. Thanks for sharing!!

10/10 Excellent

Roilan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Julia y Silvio on 13 Apr,2022
Gracias por compartir su opinión!! Todo el placer de recibirles fué nuestro.

10/10 Excellent

Anneka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night at this lovely hotel, but wished we had longer. It was our last night in Cuba and we wanted to relax and this is the perfect place! It’s beautiful and the staff are lovely. Our room was separate from the main house and it was spacious, private and really lovely inside. it even had a view over the city, 2 floors and a huge bathroom. It was actually the best place we stayed the whole time! The restaurant there is great, we had breakfast and lunch and would highly recommend to eat there. They allowed us to stay and use the pool until we had to leave for our flight which was super nice. Having spent a few hectic days in Havana at the beginning of our trip, this place is a really nice way to enjoy it from a distance and also have some holiday vibes and relaxation. I can’t comment on the area as we only got a taxi into the old town which takes around 10 minutes so we didn’t have a chance to explore. There didn’t seem to be so much around, but I am sure if you stayed longer you might find there is and the staff for sure would be able to help you! Also the taxi is not far to central if not. Super relaxing and wonderful time, highly recommended!
Stayed 1 night in Mar 2022
Response from Julia y Silvio on 9 Apr,2022
Anneka, what a lovely experience having here a charming couple like you and your husband!! We wish you could stay longer to enjly your company! Thanks for sharing and and for apreciate our effort to please our guests!!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
If you want a nice and friendly stay in Havanna choose Rosa Ortega
Stayed 4 nights in Mar 2022
Response from Julia y Silvio on 11 Apr,2022
Thanks Dominic!! We are so glad and grateful that you had a nice time with us!! Than you for sharing!!

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was not what I expected and property is too far from the center of town
Stayed 6 nights in Mar 2022
Response from Julia on 21 Mar,2022
Eric, I’m so sorry that you did not give us time to show you why so many people prefers our place! Thanks, anyway for coming to support the Cuban people.

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Merci pour ce séjour, l'accueil était parfaite et la villa très propre! Je conseille :)
Stayed 3 nights in Feb 2022
Response from Silvio on 7 Feb,2022
Merci à vous. Ce fut un réel plaisir de vous avoir à la maison!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience in general Ill be visiting again
Stayed 7 nights in Jan 2021
Response from Julia y Silvio on 11 Jan,2021
We are so grateful that you chose our place to stay. It was a great opportunity of sharing our hospitality with you. Thanks for coming!!

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2020
Response from Julia y Silvio on 5 Jan,2021
Thanks for staying with us!! we do our best every day and apreciate that you had a nice time here.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2020
Response from Julia y Silvio on 25 Dec,2020
Thanks for staying with us!! This is the best ribbon ever!!!

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream!
This place was a dream, we had the most amazing trip. The staff and the room were so great, we will definitely visit again!
Stayed 3 nights in Feb 2020
Response from Julia y Silvio on 27 Mar,2020
We feel so flattered! Our main goal is always to please our guests. Thanks for staying with us, it was a true pleasure sharing our hospitality with you.

10/10 Excellent

H, Frome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Rosa Ortega is magnificently situated overlooking Havana from the top of a hill. A restored mansion amid fading, crumbling grandeur, la Rosa Ortega is beautifully appointed and our room was spotlessly clean and well equipped. A couple of good restaurants within a short walk in a neighbourhood which felt very safe as in most of Cuba. Anna and team were exceptional, helping to make our last couple of days in Havana very happy and memorable.
Stayed 2 nights in Feb 2020
Response from Julia y Silvio on 24 Feb,2020
Thank you!! We are really lucky having guests like you. We are the ones who feel grateful for your wonderful stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Very friendly helpful people. All good. Possibly more handrails for the steps leading down to the breakfast area. Unsuitable for disabled. Unique in character.
Stayed 1 night in Feb 2020
Response from Julia y Silvio on 19 Feb,2020
Thanks so much for sharing your experience! Hosting is our passion, and we feel that we did it right every time we know that we satisfied our guests!! I’ll share this review with all our staff, they will be so happy!!!

10/10 Excellent

WillD, Atlanta, GA.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the host was very gracious and the staff was extremely welcoming. I look forward to staying there again next time I go to Cuba.
Stayed 5 nights in Dec 2019
Response from Julia y Silvio on 30 Jan,2020
Thanks for sharing. We are grateful for your feed back and we are happy that you had a nice stay with us!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but I feel I simply must for Anna. My son was very sick when we arrived in Cuba. Anna advised me to take him to the foreign hospital but being afraid of hospital's (they're pretty bad in my country) I simply refused to go. Added to the fact that we were in a foreign country whose language I could not speak I became very frustrated and scared when he got worse and worse (fever, vomiting, diarrhoea) At the point where poor kid could barely move, I ran out crying. Anna was the angel I never knew I needed. She put her foot down and called a taxi to the hospital .... and the bit I couldn't believe any manager in a hotel would do .... she came with us to translate!!! Thanks to her big heart, the trip to the hospital was a breeze!! She stayed until she made sure we were going to be properly taken care of before she left. My son got better almost immediately thanks to the wonderful doctor he saw. I remain grateful to Anna to this day. She saved my boy and our trip!! Even before that, Anna had gone out of her way to service our every need. They organised everything for us from taxi to and from the airport, exchanging currency and a driver for our day trip around Havana. They even have proper internet! You hear so many rumours that Cuba has no internet access but that's not true! .... well, as long as you stay at this hotel anyway .... LOL Highly recommended if you want a cute Bed & Breakfast place and customer service that cant be compared.
Stayed 3 nights in Dec 2019
Response from Julia y Silvio on 12 Jan,2020
Hola!! This is beautiful Your review is so touching, that we decided to ask Ana to answer it by herself! Ana wrote: Thank you sooo much for your beautiful words, I am deeply touched. It was the least we could do. We were all very worried and wanted your boy to get healthy. I am very happy that you felt helped at our house and that you kwnew you were not alone . The most important thing is that the kid got better! So you could enjoy at least a bit of your visit to Havana an resume your holidays. Receive a big hug from Havana! Ana

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5-night stay here. This is not your typical casa particular, it's a beautiful mansion where you wish you could live for real. It sits on top of the hill and offers impressive views of the city. The staff is very friendly and will make you feel warmly welcome. The place is spotless clean, comfortable and full of character and history. The breakfast is generous, fresh and healthy, and changes a bit everyday. It consists of fruits, juice, coffee/tea, ham, cheese, eggs, toasts and the surprise of the day (pancakes, pastries and other yummy stuff we had no idea existed), and it made us feel full for a long time. Being about 6.5 km away from the hectic center, it offers peace and fresh air, and it feels good to retreat there after a long day out. However, it also means you'll probably have to take a taxi to go to most places, and you can expect to pay 10 CUC each way for the city center/Old Havana. The neighbourhood used to be very affluent, so you'll find many mansions around the house, most of which are in ruins now. There isn't much to do in the area, but there's a good restaurant called la Fondita Heredia. Cuba in general is very safe, and this neighbourhood is no exception. We walked around at night and it was fine.
Stayed 5 nights in Dec 2019
Response from Julia y Silvio on 26 Dec,2019
We are very grateful for this beautiful review that you have shared ! We are really touched but all the merit is from this wonderful staff that accompanies us; in this beautiful task of offering the best of each one from the bottom of our hearts!!

10/10 Excellent

JEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Great place for a short stay, the food and service was great.
Stayed 2 nights in Dec 2019
Response from Julia y Silvio on 24 Dec,2019
Gracias, Jef! We promise that we do our best every time, it is our turn to show our gratitude for choosing us! Thanks for sharing !

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We stayed at La Rosa Ortega for 3 nights for my partners birthday. Arriving late at night our initial thoughts were it was a nice and clean but basic property a little way out of town. However from the first interaction with the hotel staff it went on to be one of the highlights of our trip! Great breakfast with something different everyday. Beautiful house with many charming features. The staff couldn’t do enough and put on an amazing room surprise with cake and decorations for my partners birthday, and a lovely send off as we left in our taxi. Technicalities, for Cuba, ok WiFi and really easy taxi accessibility. Small recommendations...water in rooms and shower gel. Final note... we would definitely stay again, recommend to friends, family and anyone that is thinking of visiting Havana! :)
Stayed 3 nights in Dec 2019
Response from Julia y Silvio on 22 Dec,2019
Gracias! Sarah. We know that sometimes our homeland could be a little bit different from your reality, but you are right: the best part is our people, their kindness and warmth, and we are so proud of that. Your feed back is all we need to keep going just trying to improve every single detail at every step we make. Thanks for sharing!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hosts, very accommodating. Rooms were stunning.
Stayed 1 night in Dec 2019
Response from Julia y Silvio on 20 Dec,2019
We are very grateful for your feed back. We will keep working hard to provide the best service ever. Our guests are the most important part of our dayli work. Thanks for sharing!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff that makes you feel at home. Lovely Casa
Stayed 3 nights in Dec 2019
Response from Julia y Silvio on 15 Dec,2019
Thanks for your kind review. We love hosting and feeling that we have full field your expectations is great! We area so greateful that you stayed with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. Plenty of space with enough amenities. We also had our own private jacuzzi and patio area. Breakfast is made fresh for when you arrive.
Stayed 3 nights in Nov 2019
Response from Julia y Silvio on 8 Dec,2019
We are so glad to have made you happy. For us, you are the most important thing and every day we do our best to please you. Thanks for staying with us !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Julia y Silvio on 8 Dec,2019
Our dayli work can be difficult sometimes, but the gratitude of our guests, just like you, your smile or any gesture of thanks, are worth any effort we make. Thank you for the opportunity to share with you!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having never been to Havana the owners and staff helped me with taxis, sight seeing recommendations, and offered suggestions about restaurants. Everyone was nice and friendly. The room was clean, the food delicious, and the overall experience was amazing. I’ll definitely be back.
Stayed 3 nights in Nov 2019
Response from Julia y Silvio on 3 Dec,2019
This is such a beautiful compliment to our work and to our entire staff! We feel so proud making you feel at home. Trust me, we wish all the guests be so kind and warm like you. Gracias!!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property. Thank you for having us! Beautiful Country and beautiful people.
Stayed 3 nights in Nov 2019
Response from Julia y Silvio on 3 Dec,2019
Gracias Alex! We are the lucky ones here having around guests like you! Sharing experiences with our guests is our passion, thanks again for the opportunity.

8/10 Good

Gevork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Julia y Silvio on 29 Nov,2019
It was fantastic to host you and your girlfriend, Gevork. For me and all our staff is an enourmous pleasure to have nice and friendly guests like you two. Thanks for staying with us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Cuba to celebrate our bdays. The front desk noticed and surprised us both with a cake and a present. It was such a lovely gesture. The staff was super kind and helpful. The house is 10K from Havana center and sometimes taxis had a hard time finding it. We would love to come back !!!
Stayed 4 nights in Nov 2019
Response from Julia y Silvio on 12 Nov,2019
It was our pleasure to celebrate your birthdays toguether!! We enjoyed the experience as your hosts, as you both are wonderful guests!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved La Rosa de Ortega from the moment we stepped inside the front gate. The smiles of our hosts were warm and welcoming and the B&B house and grounds were a haven in the bustle of Havana. Everything from the rooftop view of Havana to the stylish interiors and the proactive and super-friendly service was amazing. Very much recommend this as your place to stay in Havana!
Stayed 2 nights in Oct 2019
Response from Julia y Silvio on 6 Oct,2019
We feel so flattered for your feed back!! This is a beautiful review and I swear that we do everything with all our heart. I promise that we will keep going to do it better every time! We are really grateful!

10/10 Excellent

Avid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good again :)
After staying at another 2 hotels and had a horrible experience. I just had to rebook again. Extended my stay here. Enjoying my stay here so far. Have to recommend this place to be on your list of places to stay when in cuba. Cant say anything wrong about this place.
Stayed 1 night in Sep 2019
Response from Julia y Silvio on 14 Sept,2019
All our pleasure having you back!! We could not ask for a better guest than you!

10/10 Excellent

Avid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
This hotel has to be one of the best places I stayed. It's better then the 4/5 star hotels in Havana. Definitely will recommend it.
Stayed 1 night in Sep 2019
Response from Julia y Silvio on 11 Sept,2019
Thank you Avid, it was a true pleasure to host you!! Welcome back, anytime!

10/10 Excellent

Juana M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
My stay was amazing. The entire staff was very friendly and helpful. Anna was truly wonderful and sweet. Everyone went out of their way to make sure my daughter and I was comfortable and that we had everything we needed. Also the suite was spectacular. For anyone visiting Havana, this is definitely the place to stay. I will be returning soon and and will be looking forward to staying here. Adios!
Stayed 2 nights in Aug 2019
Response from Silvio y Julia on 8 Sept,2019
Mu dear, your happiness and joy is a priceless prize!! This is the best compliment we can receive ever: the recommendation from our guests. Thanks for coming and sharing with us. Having guests like you is a real pleasure and a gift for our staff members. Gracias!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Silvio O. on 2 Sept,2019
Thanks for staying with us!! and welcome back anytime. We love to please our guests, we appreciate that you gave us this opportunity. With the best regards. Julia y Silvio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This property is outstanding!!! The house is GORGEOUS!❤️ I love the staff: Celida is a sweet heart and Judith, George cooks delicious, Javier, Ana, Sachy, Javier Everyone has a virtue in this place. The place is immaculate!!! If you ever come to Cuba this is the place!!!❤️❤️❤️❤️❤️❤️❤️
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant reccommend this Casa enough, an absolutely perfect welcome to our stay in Cuba. Highly recommend staying here. The property was absolutely beautiful. Breafast was beautuful, especially the coffee and homemade marmalade. Beautiful pool area. Our host John and all the staff made us feel so welcome. Only sorry we didnt stay here longer!!
Stayed 1 night in Jun 2019
Response from Julia y Silvio on 18 Jun,2019
Oh!! We are so happy that you had a nice time with us. This is a great compliment and the main reason to do it better!! Welcome back anytime!!

10/10 Excellent

Valentine

Liked: Property conditions & facilities
Très bon séjour avec une mention spéciale pour les cocktails qui sont délicieux.
Stayed 1 night in Mar 2024
Response from Julia y Silvio on 22 Mar,2024
Merci pour la opportunite de vous accueillir dans notre hotel!!