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Reviews of Amanora The Fern Hotels & Club

4.5 out of 5
Amanora The Fern Hotels & Club
Amanora Park Town, Magarpatta Road, Hadapsar, Pune, Maharashtra

Reviews

6.8
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

7.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Peaceful
It was a very good room with spacious king bed. A nice balcony. Clean and prompt room service. Staff was friendly and responded well on time to any requests. Easy parking. Property being huge, a bit of a walk required.
Stayed 3 nights in Jan 2022

6/10 Okay

Aagi

Travelled with family
Location is superb.. Lack of supervision
Stayed 3 nights in Dec 2021

8/10 Good

CHINTAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good hotel with plenty to do, rooms are bit old not sure why but clean and service is spot on even when I checked in at 11:50pm.
Stayed 1 night in Feb 2020

10/10 Excellent

Yeshah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Yeshah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The rooms were spacious and clean nice sized bathrooms. The beds were extremely comfortable and the breakfast was excellent.. I would like to say thank you for an excellent stay
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and huge property but staff not adequate. The reception is terrible. Poor communication with the guest as well as their internal staff. Really need to work on that aspect.
Stayed 2 nights in May 2019

8/10 Good

Ajay, Delhi

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
It's a comfortable stay. The only problem was booking back side rooms from where the view is not good.
Stayed 2 nights in Jul 2018

4/10 Poor

Billy, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
it not fully complete but already looks run down.
The Vista food is already The Gym equipment are new but the build is not well maintain. Schedule for shuttle bus to Amanora mall is hidden, hence not encourage for use.
Stayed 1 night in Jul 2018

2/10 Terrible

Abhisek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Room was not as shown in the pictures. Took them forever to check me in. Very small bed with a hard mattress. While checking out, the reception claimed that one bedsheet and pillow were damaged and asked me to pay 5000 inr. Turned out they had minor food stains. Never in my life any hotel had asked me to pay for food stains.
Stayed 1 night in May 2018

10/10 Excellent

mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

amol , mumbai

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
good hotel for business travellers
plus : lavish rooms minuses : gym not operational, spa not operational room dircetory mentions facikities like badminton, squash etc but its not for the hotel guests when spoke to manager mr susheel, he said you can use facilties but get your rackets to play may be something 5 star catagory hotels should learn from this hotel
Stayed 2 nights in Jul 2017

2/10 Terrible

IMU

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Banalari Khongmalai on 17 Jan,2024
"Dear IMU, At the outset we apologies for not meeting your expectations during your recent experience with us. May I request you to share me the details of the unpleasant experience you had with us on fom.tf.amanora@fernhotels.com or dm.tf.amanora@fernhotels.com We look forward welcoming you back and create a better experience in future. Warm Regards, Banalari Khongmalai Duty Manager"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體算是不錯
算是新的飯店，離Seasons Mall很近。沐浴用品提供的是Biotique，飯店有很棒的健身房及游泳池，但整個俱樂部還沒蓋好，很多工地。
Stayed 2 nights in Aug 2018

8/10 Good

Mexicana

Liked: Cleanliness, staff & service, room comfort
Buen hotel
El hotel es bueno, pero continúa en construcción, lo que es un poco molesto por el ruido de las máquinas. Ango que no me pareció es que no hubiera personal para llevar maletas y lo tuviera qué hacer yo misma
Stayed 3 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
EN NINGUN MOMENTO AVISARON QUE ES UN HOTEL EN OBRA
LOS ACESOS DEL HOTEL EN MUY MAL ESTADO EL HOTEL IN OBRAS PERSONAL INFRA QUALIFICADO SIN SENTIDO DE PRIVACIDAD I MENTIROSOS QUE LOS SISTEMAS INFORMATICOS NO VAN I VIENE A COBRARA A LA HABITACION EN EL MOMENTO DE CHECK IN I CURIOSOS
Stayed 2 nights in Mar 2018