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Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Ashley
Travelled with family
5 May,2024
Very well maintained. Personable staff. Clean & neat!
Ashley
Stayed 1 night in May 2024
Response from Elias Rosado, GSM on 6 May,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
2/10 Terrible
Jennifer
2 May,2024
Jennifer
Stayed 1 night in Apr 2024
10/10 Excellent
John
28 Apr,2024
John
Stayed 1 night in Apr 2024
8/10 Good
Atilano
24 Apr,2024
Liked: Cleanliness, staff & service
Atilano
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 3 May,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Kevin
21 Apr,2024
Liked: Property conditions & facilities
Good hotel
Kevin
Stayed 1 night in Dec 2023
Response from Elias Rosado, GSM on 3 May,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
My son and I stayed there checked in at 2:30 in the morning left around 630 when my son woke up he had a bunch of red marks on his legs where he was bitten by bedbugs. We stayed in room 417 Expedia nor would the hotel reimburse me for our stay. So now we will seek an attorney because that is disgusting
thomas
Stayed 1 night in Apr 2024
Response from Elias Rosado, GSM on 3 May,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
6/10 Okay
Ravinder, NILES
8 Apr,2024
Ravinder
Stayed 1 night in Apr 2024
Response from Elias Rosado, GSM on 3 May,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Al
26 Mar,2024
Al
Stayed 1 night in Mar 2024
Response from Elias Rosado, GSM on 3 May,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Christina
Travelled with partner
27 Feb,2024
Liked: Cleanliness
Disliked: Amenities
The room was nice hiwever there was nothing telling you about the area. Most hotels have a book stating when their amenities are served or highlights for the area your staying. Some even have local restaurants listed.
Christina
Stayed 2 nights in Feb 2024
Response from Elias Rosado, GSM on 4 Mar,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Mary
Travelled with family
21 Feb,2024
Disliked: Cleanliness
Although very comfortable bed and decent room hallways deplorable as not vacuumed and not clean
Mary
Stayed 2 nights in Feb 2024
Response from Elias Rosado, GSM on 21 Feb,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We stayed for one night. The breakfast wasn’t that great but overall nice stay
Victoria
Stayed 1 night in Feb 2024
Response from Elias Rosado, GSM on 21 Feb,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Robert
Travelled with family
15 Feb,2024
Coffee
Robert
Stayed 2 nights in Feb 2024
Response from Elias Rosado, GSM on 16 Feb,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Jocasta
12 Feb,2024
Jocasta
Stayed 2 nights in Feb 2024
Response from Elias Rosado, GSM on 20 Mar,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
2/10 Terrible
Dawn
6 Feb,2024
Disliked: Staff & service
Dawn
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 7 Feb,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
I felt as if I inconvenience them for extra towels or to use microwave
Kelley
Stayed 2 nights in Jan 2024
Response from Elias Rosado, GSM on 31 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
June
29 Jan,2024
Liked: Staff & service
Front desk staff were great. Room was good. They were renovating about half of the floor we were on. Looked a little like a construction zone. But they keep the noise down. Kept things as clean as possible. Would stay here again.
June
Stayed 2 nights in Jan 2024
Response from Elias Rosado, GSM on 29 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. •Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Joseph
28 Jan,2024
Joseph
Stayed 2 nights in Jan 2024
Response from Elias Rosado, GSM on 29 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. •Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
Peter
Business traveller
22 Jan,2024
Peter
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 22 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the Hampton Inn Haverhill. Please know that your feedback is very valuable to us.
10/10 Excellent
Thomas
20 Jan,2024
Thomas
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 20 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4/10 Poor
Ken
Business traveller
14 Jan,2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
No microwave in rooms
No microwaving rooms
Ken
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 15 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Giuseppe
8 Jan,2024
Giuseppe
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 10 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Sherry
7 Jan,2024
Sherry
Stayed 1 night in Jan 2024
Response from Elias Rosado, GSM on 8 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
When we arrive the front desk lady she was absolutely nice , I am very sorry I can’t remember her name
Valbona
Stayed 1 night in Dec 2023
Response from Elias Rosado, GSM on 8 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Chuck
30 Dec,2023
Chuck
Stayed 1 night in Dec 2023
Response from Elias Rosado, GSM on 20 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Can’t go wrong staying at a Hampton Inn. Rooms very comfortable, breakfast excellent and love the fresh baked cookies upon arrival and the open coffee bar, staff more than helpful.
WENDY
Stayed 1 night in Dec 2023
Response from Elias Rosado, GSM on 4 Jan,2024
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Rooms were comfortable and breakfast with good selection also a plus.
John
Stayed 3 nights in Dec 2023
Response from Edmarie Torres on 27 Dec,2023
Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found our rooms comfortable and enjoyed the variety of options at breakfast. It's always our goal to provide a pleasant and satisfying experience for our guests, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back on your next visit. If there's anything specific you'd like to see improved or any additional comments you'd like to share, please feel free to let us know. Your input is valuable to us as we strive to make every stay exceptional.Warm regardsHampton inn Haverhill
The hotel was under construction and our floor was half done, our room was missing the couch and tables.
Chris
Stayed 3 nights in Dec 2023
Response from Edmarie Torres on 27 Dec,2023
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay .We understand the importance of a comfortable and well-equipped room, and we regret that your expectations were not met.Please know that your feedback is invaluable to us, and we will address these concerns with our team to ensure that necessary improvements are made. We appreciate your patience and understanding during this transitional period. If there's anything more you would like to share or discuss, please feel free to contact our guest relations team directly.Once again, we apologize for any inconvenience caused and hope to have the opportunity to welcome you back in the future for a much-improved experience.Warm regards,
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We appreciate you bringing your concerns to our attention and apologize for the disappointing experience you had during your stay. Maintaining a clean and pleasant environment is a top priority for us, and we sincerely regret that we fell short of your expectations.We are taking immediate action to address the cleanliness issues you mentioned and investigate the source of the smoke smell. Our housekeeping team will be conducting a thorough inspection of the affected areas to rectify the situation promptly.Your feedback is crucial to us, and we are committed to making the necessary improvements to ensure a more enjoyable stay for our guests. If there's anything else you would like to share or if you have further details that would assist us in addressing these issues, please feel free to contact our guest relations team directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Warm regards,
4/10 Poor
Christopher
26 Nov,2023
Christopher
Stayed 3 nights in Nov 2023
Response from Elias Rosado, GSM on 28 Dec,2023
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at the HAMPTON INN HAVERHILL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.