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Hotel Hefei

4.0 star property
Travelers find tranquility at this Shushan hotel through rejuvenating spa treatments, indoor pool relaxation, and peaceful garden strolls

Choose dates to view prices

Best Western Premier Hotel Hefei provides an upscale retreat experience in Shushan. Guests can unwind with soothing massages or explore the serene garden. Three on-site restaurants serve Japanese cuisine and other options for breakfast, lunch, and dinner.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Business Loft Room

Minibar, in-room safe, desk, iron/ironing board

Business Loft Room

  • Sleeps 2

View all photos for 2-bed Room

Minibar, in-room safe, desk, iron/ironing board

2-bed Room

  • Sleeps 2

View all photos for Duplex 2-bed Room

Minibar, in-room safe, desk, iron/ironing board

Duplex 2-bed Room

  • Sleeps 4

View all photos for Parent-child Suite

Minibar, in-room safe, desk, iron/ironing board

Parent-child Suite

  • Sleeps 4

View all photos for Deluxe Multi-level Double Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Multi-level Double Suite

  • Sleeps 2

View all photos for Special Queen Room

Minibar, in-room safe, desk, iron/ironing board

Special Queen Room

  • Sleeps 2

View all photos for Octonauts Family Theme Room

Minibar, in-room safe, desk, iron/ironing board

Octonauts Family Theme Room

  • Sleeps 2

View all photos for Family Friendly Room

Minibar, in-room safe, desk, iron/ironing board

Family Friendly Room

  • Sleeps 2

View all photos for Queen Room

Minibar, in-room safe, desk, iron/ironing board

Queen Room

  • Sleeps 3

View all photos for Parent-child Room

Minibar, in-room safe, desk, iron/ironing board

Parent-child Room

  • Sleeps 4

View all photos for Deluxe Multi-level Twin Suite

Bathroom

Deluxe Multi-level Twin Suite

  • Sleeps 4

View all photos for Multi-level Deluxe Double Room

Living area

Multi-level Deluxe Double Room

  • Sleeps 2
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About the area

Located in Hefei, Hotel Hefei is in the city centre. Hefei Shushan Martyrs and Li Hongzhang Former Residence are local landmarks, and the area's natural beauty can be seen at Dashu Mountain National Forest Park and Hefei Botanical Garden. Visit our Hefei travel guide
Map
Block B No 598 Huangshan Street, Hefei, Anhui, 230000

What's nearby

  • Dashu Mountain National Forest Park
    3 min drive - 2.5 km
  • Hefei Shushan Martyrs
    3 min drive - 2.8 km
  • Anhui Museum
    5 min drive - 5.1 km
  • Hefei Botanical Garden
    5 min drive - 4.8 km
  • Anhui University
    6 min drive - 5.7 km

Getting around

  • Shengda Station
    11 min drive
  • Hefei (HFE-Xinqiao Intl.)
    35 min drive

Restaurants

  • McDonald's (麦当劳)
    3 min drive
  • 烤肉
    2 min drive
  • 傻子土菜
    3 min drive
  • Haidilao Hot Pot
    3 min walk
  • 新加坡泰国村酒楼
    3 min drive

About this property

Hotel Hefei

Upscale hotel located in Shushan
An airport shuttle, a coffee shop/cafe and a garden are just a few of the amenities provided at Hotel Hefei. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a 24-hour front desk and luggage storage
Room features
All 476 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with DVD players
  • Mini fridges, coffee/tea makers and desks

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Exterior
Citadines Zhengda Mall Hefei
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  • Washing machine
  • Dryer
  • Parking included
10.0 out of 10, Exceptional, 3 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 11:00 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 90 for adults and CNY 90 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 190 Lobby Lounge
  • JIEMOCANTING
  • MEIZEYUANXICANTING
  • MINGDUZHONGCANTING

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Children's pool
  • Children's toys
  • DVD player
  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Single sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 90 for adults and from CNY 90 for children
  • Airport shuttle fee: CNY 25 per person (one-way)
  • Airport shuttle fee per child: CNY 25.00 (one-way), (from 3 to 18 years old)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Hotel Hefei have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hotel Hefei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hefei?

Self-parking is free at this property.

What time is check-in at Hotel Hefei?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Hotel Hefei?

Checkout is at noon.

Does Hotel Hefei provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 25 per person applies.

Where is Hotel Hefei located?

Located in Shushan, this hotel is within 3 miles (5 km) of Dashu Mountain National Forest Park, Hefei Shushan Martyrs and Anhui University. Innovation and Entrepreneurship Exhibition and Anhui Museum are also within 3 miles (5 km).

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Reviews

Hotel Hefei Reviews

8.6

Excellent

8.6

Cleanliness

7.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

No curtain to block the sunshine in the morning. So you will wake up by 5 am because of the sunshine. Apart from that, everything else are wonderful!
Stayed 1 night in Jun 2024

8/10 Good

Gene

Liked: Staff & service, room comfort

Wifi problems for foreigners

I’ve stayed here many times, but something has changed with their wifi access. It’s set up to take your cell number and send an access code by text. Unfortunately, the system only accepts Chinese cell phone numbers. I tried explaining this to the desk manager, but it wasn’t being understood. If you stay here, be prepared to have someone come to your room with their Chinese cell phone in order to get you online, or just stay at Crown Plaza next door and skip the hassle.
Stayed 1 night in Jan 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

强烈推荐

房间整洁很大，装修很新，前台服务很热情，自助早餐很美味
Stayed 1 night in Nov 2021

6/10 Okay

Chun

Disliked: Room comfort
冷氣不是很冷 還要借電風扇
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

so-so place

hotel is pretty old, the setup of the loft is not as good as I had thought. the ceiling for the upper level is very low. with the bathroom and sink being on the upper floor of the loft make things very inconvenient. breakfast is so-so. A/C in the room is very loud. but the price is not bad.
Stayed 5 nights in Oct 2019

10/10 Excellent

Jeonggoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best for the price

This is my 2nd time stay in best Western premier in Hefei. For the price I spent, it has all things I need. Highly recommended.
Stayed 6 nights in Mar 2019

10/10 Excellent

J, Maryland, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best for the price

Stayed full 2 weeks in early June. At least 4 star quality of hotel. There is Crowne Hotel in the next, but you have to pay much higher costs. For the given price, this would be the best in Hefei. All clean facility and friendly staffs, and easy to find English speaking helpers. Breakfast is great, and even I tried the same hotel restaurant for dinner buffet, which is way worth for their price. Food area is very close, 5 min by walk. close to Hefei center and not much traffics. Highly recommended.
Stayed 10 nights in May 2018

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is nice

It was ok. The pool was closed but they gave a free dinner to try to make up for that. the cable tv also went out... but it came on later on that evening

10/10 Excellent

Jerry, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

This hotel has a couple of good restaurant, the breakfast buffet has a variety of food to select, stuffs are friendly, room is clean and tide, very quite area, the room can overview the city.
Stayed 1 night in Jan 2018

8/10 Good

Renton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the loft concept. But the corridors of the hotel is dark and sometime looks unsafe.

10/10 Excellent

best buy in tow, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a great place to relax

It is near shopping area where starbucks and bank of china and other foreign restaurants are. The room had an up and a downstairs so if youhave kids they can watch what they want and go to sleep when they want upstairs. 2 tvs... 2 beds.. 2 bathrooms... The breakfast wad awesome. Wifi was good but not as fast as it was when i stayed at hilton hefei. The business center was under construction bbut the wifi in the lobby was stronger than in the room . Pool was nice... it was lukewarm or cool, not warm... the airin the room was kindof polluted and they should have air purifiers for people with kids. the room was veery nice and looked dignified except for the stained up carpet which needs buffed and extracted or replaces. Except those small things, it was nice and in a good area

10/10 Excellent

Jay, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很特別

樓中樓的房間很特別，有別於一般飯店的室內空間，有一種非常自在的感覺。 畢竟一個人住，空間太大反而特別空曠。這樣的空間會覺得剛剛好

8/10 Good

MingTe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨，服務很好，餐點也很好，推薦!!

8/10 Good

Jinseok

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Oct 2019

10/10 Excellent

Jeonggoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

CHIENLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

HENG-CHUN

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WAN TING

Liked: Cleanliness, staff & service, room comfort