Hotels in Heights

"Room clean"

"Rooms are clean, comfortable and quiet. Outside area and pool very well keep and beautiful. Staff is efficient and friendly."

"I LOVE this place- the room rates are affordable, the staff is friendly, there is a steak house on site… my favorite part is having access to the Marina Rec Center. "

"Guest desk was very nice. We got to our room, we heard a yapping dog. We went back to the desk and they moved us right away. Easy to find, good parking. Only complaint, the floor looked clean, but I spilled some water and wiped it up with a bath towel and the towel was black! So dirty! "

"In general, the property needs to undergo a series of upgrades. The location is great, but the breakfast is lacking in variety. Parking spaces are too narrow and the drive aisles were too narrow for large trucks. Really appreciate the very high quality paper products in the room."

"This was our first trip to Galveston, so we were unsure of what to expect. This resort was great! Everyone was nice and helpful. Food was amazing. The rooms were a bit dated, but clean and spacious. If we ever go back to Galveston, this would be the only place we would stay!"

"Room was a bit noisy bc it overlooked the pool, and the elevator was right next to us and made really annoying sounds- but everything else was pretty perfect!"

"Breakfast was good, place was clean and easy to walk to beach"

"We have stayed here for years to go on a cruises but absolutely will never stay again. I originally checked in at 3 o’clock and was told that the room wasn’t ready to come back in an hour, when we came back in an hour the person that checked us in was no longer there and the new desk clerk stated she couldn’t give us a room due to a washing machine was broken. The desk clerk advised me that I never paid for the room and that she was writing people’s names down on sticky notes and there were seven people ahead of me that would get a room first. When I explained I had paid for the room and even had a parking pass she told me “I don’t care” I’m doing what I want to. At one point I was told if I didn’t like it I could cancel and I could just leave her lobby. We ended up having to sit in our car for another 3 1/2 hours waiting for a room, we only got a room when my husband had to go in and beg for a room. We had booked a deluxe room and she told us there’s no such thing as a deluxe room at that hotel that the Expedia site was wrong This is not true. We have stayed there for years, the rooms in the tower at the back have an elevator, and are deluxe rooms. I have never have been through anything like this before "