See all properties

SureStay Hotel by Best Western Helen Downtown

2.5 star property
Hotel with free breakfast, near Unicoi State Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Helen Downtown

1 bedroom, desk, laptop workspace, iron/ironing board
1 bedroom, desk, laptop workspace, iron/ironing board
Reception
Coffee service
Indoor pool, a heated pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is S$159
includes taxes & fees
9 Jul - 10 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Jetted bath
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Jetted bath
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 5 min walk - 0.4 km
  • Charlemagne's Kingdom - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.8 km
  • Helen Tubing & Helen Water Park - 17 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel near Unicoi State Park
Close to Helen Tubing & Helen Water Park, SureStay Hotel by Best Western Helen Downtown provides amenities, such as free continental breakfast and a corner/local shop. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • A TV in reception, a banquet hall and coffee/tea in reception
  • A 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 32-inch TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Similar properties

1 bedroom, desk, blackout curtains, iron/ironing board

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 1,030 reviews
The price is S$186
includes taxes & fees
2 Jul - 3 Jul
Country Inn & Suites by Radisson, Helen, GA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of 1 Jul, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on 9 Jul, 2025 start from S$159.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within a 15-minute walk of Helen Festhalle and Unicoi State Park. Helen Arts & Heritage Center and Chattahoochee River are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1010 reviews
Rating 8 - Good. 280 out of 1010 reviews
Rating 6 - Okay. 93 out of 1010 reviews
Rating 4 - Poor. 40 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
This is the first time we stayed here, it was quiet, clean and had a friendly atmosphere and staff.
Stayed 3 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and quiet hotel in a nice location at a reasonable price. Would book there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Melody

Liked: Cleanliness, amenities, property conditions & facilities
It’s a clean room and the property is close to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot for Helen. Hotel entry is right off the sidewalk and you are within walking distance to everything.
Stayed 1 night in May 2025

10/10 Excellent

Dagmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location walking distance of everything in Helen. The staff is friendly and the rooms are clean and comfortable. Its a great hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our service and breakfast during our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and had great recommendations.. will come and stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a Great property on all levels & I cannot say enough about it! Especially, the front desk staff and how they welcome you and make you feel at home and like family. Everything facet of my visit was off the charts exceptional and I would give it a 10+
Stayed 1 night in May 2025

6/10 Okay

Lina

Liked: Cleanliness
Great staff, place sorely needs updating, very noisy construction starts early. Good proximity (walking distance) to downtown Helen.
Stayed 1 night in May 2025

6/10 Okay

Ilona

Liked: Staff & service
Stayed only one night, this property is short walk to the downtown area and restaurants. Overpriced for what I consider a motel.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service
Staff was amazing!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Great
Stayed 1 night in May 2025

8/10 Good

Josiefe

Liked: Staff & service
Easy access to everything
Stayed 1 night in May 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but a nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, property and locations
Stayed 4 nights in Feb 2025

10/10 Excellent

Pura

Liked: Staff & service
The hotel staff is courteous and provides excellent service to guests.
Stayed 1 night in Apr 2025

6/10 Okay

Daphne

Liked: Staff & service
Disliked: Amenities
Should work on the room cleaning
Stayed 1 night in Jun 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and staff helpful and friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, even with lousy weather!

Great location, comfortable, clean, would book again without hesitation!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

A great place, right in the middle of town. Extremely friendly staff, room was very clean with modern updates. Parking convenient and free with stay. Front desk clerk was very knowledgeable about the area and the price was amazing. We would definitely stay again, should we ever return.
Stayed 1 night in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, nice people and very good location
Stayed 1 night in Jan 2025

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
I loved that it was close to everything and the indoor pool was amazing (my son loved it). However at midnight we had someone almost walk into our room, there was an error with the paperwork. We did get a $25 gift card for the misunderstanding. Besides that we enjoyed where we stayed!
Stayed 2 nights in May 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time and will definitely be returning!
Stayed 1 night in Jan 2025