Hénu Hotels from S$63

"I booked 11 weeks before arrival. I requested a ground floor room for a disabled person. On arrival I was told that they did not have one as they had all been taken. I then received an email that was sent that afternoon telling me that there was no ground floor room available. Due to travelling I did not receive the email until 1 hour after arriving. We had to have a first floor room or go somewhere else. As It was late we could not risk trying to find another hotel. My wife struggled to go up the stairs and hurt her legs and hip."

"Convenient, clean rooms and very quiet considering we were so close to the main road "

"Breakfast was okay. Parking was excellent. "

"C’est un endroit apaisant avec le charme ancien. Une vraie découverte pour nous et c’était un super moment. L’accueil, la chambre, le petit déjeuner, les échanges tout est parfait ! Je pense que c’est un hôtel incontournable à faire si on passe une nuit sur Arras."

" Good travel hotel"

"Hôtel super bien placé, en plein centre ville."

"Good location, easy parking and clean room. Food menu was poor and the bar area is more like a nightclub. "

"Had to wait at reception for staff to appear! Rang bell 3 times. Knocked on door marked private. Called out. Phoned property, rang in front of me - no one answered. Sent message. Finally someone arrived from one of the hallways but passed us and went into breakfast room with out saying anything. Then came back out to check us in. No apologies. Also we paid for breakfast but next morning my husband was very sick, had been up all night vomiting, so I had breakfast alone and did not get refunded for my husbands breakfast! "

"Unfortunately it was difficult to get the toilet door to close, but apart from that minor issue the hotel was excellent "