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Castello City Hotel

4.0 star property
Family-friendly hotel with rooftop terrace and 24-hour business centre

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Photo gallery for Castello City Hotel

Aerial view
Front of property – evening/night
Breakfast, lunch, dinner served; Greek cuisine, sea views
Hypo-allergenic bedding, memory-foam beds, in-room safe, desk
Lobby sitting area
Castello City Hotel, near Heraklion Port, offers ocean views from The 5th Floor restaurant. Guests enjoy authentic Greek dishes all day, complimentary WiFi, and notably helpful staff who enhance every stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Deluxe Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Deluxe Room, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room (Family)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Family Room (Family)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Double or Twin Room

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the area

Located in Heraklion, Castello City Hotel is in the business district and near the airport. Geoponikos Kipos and Public Gardens of Iraklion reflect the area's natural beauty and area attractions include Natural History Museum of Crete and Watercity Waterpark. Travelling with kids? Consider Dinosauria Park, or check out an event or a game at Freedom National Stadium.
Visit our Heraklion travel guideOpens in a new window
Map
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304

What's nearby

  • Historical Museum of Crete - 12 min walk - 1.0 km
  • Heraklion Town Hall - 12 min walk - 1.1 km
  • Morosini Fountain - 12 min walk - 1.1 km
  • Heraklion Archaeological Museum - 15 min walk - 1.3 km
  • Heraklion Port - 3 min drive - 2.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 17 min drive

Restaurants

  • ‪Coffee Island - ‬9 min walk
  • ‪Κρητικός Φούρνος - ‬6 min walk
  • ‪Πετούσης - ‬2 min walk
  • ‪Βουρβουλάδικο - ‬10 min walk
  • ‪Manitu Sunset Bliss - ‬9 min walk

About this property

Castello City Hotel

Upscale eco-certified hotel near Heraklion Archaeological Museum
A free manager's reception, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Castello City Hotel. The on-site Greek cuisine restaurant, The 5th floor, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A 24-hour front desk, ATM/banking services and luggage storage
Room features
All 68 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, memory foam beds and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 350 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The 5th floor

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (70 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1039Κ013A0004300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castello City
Castello City Heraklion
Castello City Hotel
Castello City Hotel Heraklion
Castello Hotel
Castello City Hotel Crete/Heraklion
Hotel Castello City
Castello City Heraklion
Castello City Hotel Hotel
Castello City Hotel Heraklion
Castello City Hotel Hotel Heraklion

Frequently asked questions

Is Castello City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castello City Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Castello City Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Castello City Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 25 (subject to availability).

Does Castello City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Castello City Hotel located?

This family-friendly Heraklion hotel is located near the airport, within 1 mi (2 km) of Venetian Walls and Heraklion Archaeological Museum. Heraklion Port is 1.5 mi (2.4 km) away.

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