Herce Holiday Rentals

"Bb"

"No air conditioning in the room made the stay uncomfortable. There were also no tea or coffee-making facilities provided, which was disappointing for a 3 star hotel. Additionally, we had to pay extra for parking in the hotel car park, even if we were staying at the property."

"Good location"

"With a language barrier it can be difficult but it works. A number do speak English quite well and if there is a comprehension problem they work together as a team to figure it out."

"Great location just on the edge of the town while travelling with our 2 small dogs. "

"Very modern and convenient place on a well transitate area of Logroño. Attentive personnel and excellent facilities as parking and other services. "

"Our room was clean the staff was very nice and restaurant in a close by location and there’s parking access at the same block as the hotel. "

"Where to begin? Given the generally strong reputation of the Eurostars brand, this hotel was a disappointment. The property felt consistently understaffed, check-in took far too long, with an extended wait just to reach the front desk. Parking was unavailable, which is understandable since we hadn’t reserved it in advance. However, several other basic service issues stood out. The room lacked simple essentials like a pen, and when I requested one at the front desk, I was told I’d need to return it afterward, which felt unnecessarily rigid. Later, I went to what appeared to be a bar, clearly stocked with liquor bottles, only to find it unstaffed. After returning to the front desk to ask for a glass of wine, I was told it “wasn’t a bar” but rather the breakfast area, despite the visible bottles of alcohol. After some hesitation, the front desk agent eventually came over and produced a bottle of wine. Overall, the experience fell short. While the room itself was acceptable, it was noticeably dated, and the lack of staffing and basic hospitality made the stay frustrating rather than enjoyable."

"Staff very friendly. Room was great, very spacious, and location is amazing. Overall excellent. "