569 Av Jesus Garcia Moralies, s/n Col El Llano, Hermosillo, SON
Reviews
9.4
Exceptional
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I stayed here the night before traveling to the airport & showed up early and they had a room for us before check in time which was nice! I also left my vehicle there for 7 nights & it was perfectly fine . Safe place and can always count on this hotel when I travel!
Friendly staff, excellent customer service! But the carpet on the rooms was dirty, only one ice machine working and there was never enough ice, towels had rips and yellow stains. I stayed here 3 years ago. And we loved it, that’s the reason I booked it again, but this time was a deception.
Their air conditioner was unable to turn off and we lived a cold night.
When brought to their attention they did nothing to compensate the bad experience.
The room was clean the A/C was quiet and shuttle service was excellent. Having a security guard walking around the property helped me feel safe. Will stay here again.
Rooms are spacious, clean and the bed is comfortable and breakfast is nice. Only downside is the noise from other rooms you can hear other people talking unless you put the tv on. Not much refreshments in the room we stayed for two nights and I had to ask if we could have another packet of coffee for the coffee machine.