Hotels near Herongate Club

"Room ok, some dirty marks in the bathroom. A little cool in the room and couldn’t see how to change the temperature. On the plus side, room was very spacious and great coffee machine. "

"Really great stay. Thank you "

"The gentleman on reception who checked us in, David, was stellar. Friendly, polite, went above and beyond to make sure we were comfortable. The room (4th floor) was relatively quiet and clean tho some of the furnishing had seen better days. Minimal noise from outside, which is impressive given it’s on a busy interchange and close to the railway but some noisy other guests disturbed us a bit"

"Nice hotel , pleasant staff but disappointedly the heating in room 12 didn’t work. Despite twice contacting reception to help fix the issue (which they said they had done by controls at reception) it still didn’t waork and was freezing. They eventually brought manual heaters but this is not the standard I would expect. At no point were we offered another room "

"Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to see why I would recommend. "

"Lovely over night stay. Nice breakfast, nice pool, nice staff and decent price. No complaints here "

"Fabulous motel, staff were so lovely & friendly. Room was so clean and decorated beautifully, only down fall I would say is the streaming on the telly so complicated messing with WiFi settings to get it going. But has to channels anyway, ample parking, restaurant was lovely m&s garage in walking distance to. All in all a lovely stay & the drink vouchers for my partners 30th birthday was such a lovely treat. "

"Very pleased with the hotel, shame they charged guests to park while staying at the hotel. I believe this should be free for hotel stayers. Apart from that hotel was pleasant enough and staff were friendly "

"Welcoming atmosphere "