Higashi-osaka Holidays

Very spacious and luxurious shower, bathroom. Loved the room and location in quiet neighborhood

Great hotel. It is a walk to the markets, but it’s not terrible. Easy check in; and the room was sizable. I would consider booking again.

Our stay in here was amazing, the staff were very friendly and kind.

Overall a good experience, however no bar to sit and relax also shockingly when we asked for additional milk for our room coffee we were told we should go to the supermarket downstairs, outside the hotel to buy some!! Not happy at all.

A good hotel in a good location. Bunk beds for kids and a second bathroom make it easy for a family. Easy walk to heart of city and lots of food option nearby including a 7-11 and Fresco 24hr grocery store. Kids loved it. Was a bit inconvenient not having basic necessities in the room such as coffee. As a coffee drinker it’s annoying to have to walk to reception just for some instant coffee first thing in the morning. Would have given the hotel 5* but they gave us inaccurate advice for train and bus tickets. We told them where we wanted to go and they sold us day passes for 1,100 yen (4,400 for 3 adults and 2 kids). When we got to the train station we found out the tickets they sold us weren’t for that train, we then had to pay cash for that train and other trains for the rest of the day. When we spoke to the hotel about it, their answer was “sorry, you should have read the fine print”. Given we bought the tickets on their advice, the right thing to do would have been to offer a refund or some sort of compensation for this. Lesson learned, do your own research, don’t trust advice from reception.