University of Hawaii at Hilo - 5 min drive - 3.8 km
Getting around
Hilo, HI (ITO-Hilo Intl.) - 7 min drive
Restaurants
Ken's House Of Pancakes - 8 min walk
Don's Grill - 3 min drive
Hawaiian Style Cafe Hilo - 3 min drive
Ocean Front Kitchen - 15 min walk
Waioli Lounge - 5 min walk
About this property
Hilo Reeds Bay Hotel
Hotel near Port of Hilo
Located close to Coconut Island Park and Hilo Farmers Market, Hilo Reeds Bay Hotel provides a terrace and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
An outdoor pool with sunloungers
Express check-out, express check-in and a vending machine
Luggage storage
Guest reviews say great things about the helpful staff and location
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
32-inch flat-screen TVs with cable channels
Kitchenettes, fridges and microwaves
Languages
English
Similar properties
Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Hilo Hawaiian Hotel, Trademark Collection by Wyndham
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in public areas
Upper floors accessible by stairs only
More
1 building
3 floors
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchenette
Microwave
Refrigerator
More
Ceiling fan
Fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property
Property is also known as
Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo
Frequently asked questions
Does Hilo Reeds Bay Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.
Is Hilo Reeds Bay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilo Reeds Bay Hotel?
This hotel doesn't offer parking.
What time is check-in at Hilo Reeds Bay Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Hilo Reeds Bay Hotel?
Checkout is at 11:00 AM.
Where is Hilo Reeds Bay Hotel located?
Located in Keaukaha, this beach hotel is within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Hilo Shopping Center are also within 3 mi (5 km).
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Hilo Reeds Bay Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 391 out of 1004 reviews
10 - Excellent
391
Rating 8 - Good. 335 out of 1004 reviews
8 - Good
335
Rating 6 - Okay. 160 out of 1004 reviews
6 - Okay
160
Rating 4 - Poor. 62 out of 1004 reviews
4 - Poor
62
Rating 2 - Terrible. 56 out of 1004 reviews
2 - Terrible
56
8.2/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10
Great location
Kevin
Stayed 1 night in Apr 2025
10/10
Staff were very friendly and helpful.
Marcia
Stayed 4 nights in Jun 2025
10/10
Great location, friendly staff!
Lydia
Stayed 1 night in Mar 2025
10/10
Clean and receptionist very nice and helpful
Rin
Stayed 2 nights in May 2025
10/10
I absolutely love staying here when I’m Hilo side it’s the friendly staff and the cleanliness that always brings me back to stay again and again and again. The landscaping on the property is amazing I love it!!
sharmaine
Stayed 1 night in May 2025
10/10
Nice little room. No frills, but clean. Everyone there was very friendly and helpful.
Steven
Stayed 1 night in Jun 2025
8/10
The staff was very friendly and helpful.
Carol
Stayed 3 nights in Apr 2025
10/10
Lowest price Hotel in Hilo
Nenita
Stayed 1 night in May 2025
10/10
It is a beautiful spot.
Thomas
Stayed 1 night in Apr 2025
8/10
A good lower cost option. Property was clean and in a great location.
Shannon
Stayed 1 night in Apr 2025
10/10
Good value, great location, friendly staff
Chris
Stayed 4 nights in Feb 2025
10/10
Great place to stay in Hilo. Right on the ocean!
Valerie
Stayed 3 nights in Mar 2025
10/10
Great stay for the price!
Eric
Stayed 2 nights in Jan 2025
10/10
Easy check in and check out. Friendly employees ,reasonably priced.
Michael
Stayed 2 nights in Apr 2025
10/10
I love this hotel. The rooms are reasonably priced, clean, safe, quiet, and the staff is friendly and professional. Plus, I enjoy the pool area is, too.. It had a nice view of the ocean.
Matthew
Stayed 1 night in Apr 2025
10/10
The rooms were very clean and appeared to be new. Enjoyed the stay!
Norman
Stayed 4 nights in Mar 2025
10/10
Nice and laid back. Perfect for those of us who like a laid back atmosphere and don't like fancy resorts. Family owned and very welcoming.
Sue
Stayed 4 nights in Apr 2025
10/10
Great price convenient location
Everett
Stayed 1 night in Feb 2025
10/10
Close to airport, friendly staff, free parking, quiet
LY
Stayed 1 night in Feb 2025
10/10
Great hotel for those on a budget. Beautiful outlook and simple but clean facilities.
Peter
Stayed 2 nights in Feb 2025
8/10
Older but clean and pleasant stay.
James
Stayed 4 nights in Feb 2025
10/10
Family owned denoperated. They go out of their way to accommodate. It's my second time staying there and I will always stay there when I am in that area. Cute little pool right next to the bay And I usually get the pool all to myself.
Theresa
Stayed 1 night in May 2025
10/10
Room with bay view was great, views from two windows. Room had everything you need, microwave, refrigerator and few cups and plates and urensils.
Sanita
Stayed 3 nights in Apr 2025
8/10
The staff were friendly and helpful. The kitchenette in our unit and the beach and restaurants within walking distance were a plus.
Barbara
Stayed 1 night in Feb 2025
8/10
Good location, great for what we needed, could have done with air con but fans ok. Good eateries near by, and great for viewing turtles