Best Western, Hilton Head Island hotels

"My wife, my family, and I recently stayed at the resort, and overall, it was a great experience. This trip felt like a full circle moment for us. When we first visited in 2013 for Valentine’s Day, we were college students and a young couple. Returning now with our two young kids, especially for our youngest son’s first Easter, made it even more special. We have consistently had positive experiences here, and it was great to see updates around the resort. I want to recognize a few staff members who stood out. Jadien in the shop was incredibly helpful and maintained a great attitude while assisting multiple guests. We even saw her the next morning hosting breakfast. Winston has always had a positive attitude across our stays. David (I believe that’s his name), who worked as a bellman and valet, went above and beyond helping us resolve a room mix up and handling our bags. One piece of feedback is around valet and communication. After requesting a bell hop at checkout, no one came, and I later noticed only one person working, which seemed like a staffing issue. Also, we were not informed about the Easter egg hunt at check in. We only learned about it later after seeing it being set up and asking. Clear communication on events would improve the experience. Overall, we look forward to returning this summer."

"The people who worked here were great and very helpful. The hotel needs to be upgraded, it felt very dirty. The hallways are very dark and it was so loud at all times of the night. Very little sound proofing. Rust in the bathroom and paint chipping in the bathtub. "

"Yes pool was great for kids. Area just needs to be up kept more often "

"Rooms are dated. The pull-out couch was blocked by the A/C and heating unit so couldn’t be used as a pull-out bed. "

""A hidden gem! Family friendly, minutes away from the beach, cozy, located on a quiet part of the beach, yet still within walking distance of restaurants:) The staff was very friendly and professional, Enjoyed the breakfast , confortable beds and pillows, a nice relaxing pool, anything else we nedeed one text away :) , I loved that. Perfect for a relaxing getaway with family." We definitely will be back. Our roooms were clean and spacious. Highly recommended . Is close to small island airport. And yet , was quite. "

"The property is older and in need of a refresh. The pool and lazy river were cold. The game room has very limited hours (until 7pm weeknights-- we have teenagers who wanted to play ping pong!). Overall, it did not feel like a good value for the amount we paid. Caveat emptor."

"El baño estaba sucio con pelos, debajo de la cama no habían limpiado hace bastante tiempo "

"The room was clean but the beds were very uncomfortable. Amenities were skimpy and breakfast was not included. "

"We were extremely disappointed in the check-in experience. We arrived at 2:00 and we were told our room would be available in about an hour. Three hours later, our room was ready, but then it took another hour before they would inspect it. I had to complain 2 more times before a nice staff member, Madison, finally got it done, and we finally got in our room after 6:00, which is unacceptable. "