Hotels near Hilton Village Hall

"No one at front desk. A sign was up stating the county ordered the hotel closed. Several people were standing around trying to get help or a refund. This hotel was literally shut down. "

"The airport shuttle was easy to use even if you arrive super late. Call upon arrival. Location to RIT is not bad, short uber. Our room felt musty and smelled full of cleaning chemicals. We ended up airing out the room and running the fans. I would not recommend if you an afford a few extra $. "

"Room very clean and comfortable. Nice staff and good breakfast."

"The room was NOT clean at all. We found a bug in the bed along with all sorts of dirt on each of the different layers of sheets, and mattress and box spring covers. The rest of the room was also filthy, and there was stuff still left in the room from previous guests. We ended up with an adjoining room, and the only thing keeping the people in the other room from having access to our room was a "do not disturb" sign as either side could unlock the door. It also looks run down and sketchy from the outside. We did not feel safe (or clean) in the room. We checked out after only being their for two hours as we felt we would be more comfortable and safe sleeping in our car in a nearby parking lot as opposed to staying in this hotel. Do yourself a favor and just find a different hotel to stay at. "

"Brought my fiancé and my mom for Mother’s Day. My mom insisted on a hotel with a jacuzzi. We all had a great time! We will be back. "

"They send me room with smoking and I did purchase room without smoking. I have 2 kids with me"

"Our towels were damp, but the hotel gave us fresh clean towels with no problem. Did advise that bathroom could have been cleaner. But over all they were good."

"i arrived at the hotel and there was no room and no effort was extended to help me after i waited for help for 3 hours of repeat offers to help but the manager never called the front desk as promised. never again for hotels ,com"

"Nice enough, good location - excellent staff"