Hotels in Historic Old West End

"Just average"

"I was disappointed that we were assigned a handicapped room that I did not request. This seems to be happening regularly "

"Planned three-week stay (business trip) – the hotel’s website stated that the pool was undergoing renovations but would be open by the end of February; the hotel advertised a fitness center and laundry facilities – reality: March 24: pool—closed, fitness center—closed, laundry room—dryer not working, clothes from the washing machine not washed. A flyer in the room states that cleaning/towel replacement takes place at least every three days—reality: the first room cleaning didn’t happen until a week into the stay after three requests to the front desk, and the second cleaning again only after a request to the front desk. Unwilling staff referred me to the “manager,” who, however, was not present in the morning or afternoon. "

"The furnace kept the room warm and there are numerous shopping and restaurants in the area. The desk clerk that was working at night was super nice and friendly."

"Such a clean and friendly place to stay, close to everything and great food and drinks!"

"Very friendly staff! Nice clean rooms."

"Excellent staff "

"It was fresh, new and clean.... It's located in a beautiful area... two thumbs up 👍 👍 "

"Very wonderful staff and clean environment. Even though some customers were very rude and disrespectful to a young woman only doing her job she still displayed excellent customer service, I commend her. My son and I will definitely be back because of her hospitality."