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It’s a real 5-star experience throughout from the moment you check in, being greeted by the staff and offered the welcome drink.
The room is beautiful with a great view of Central Pier and the Ferris Wheel.
The staff is very attentive, courteous, professional and beyond your expectation!
ANITA
Stayed 2 nights in Mar 2024
Response from Michael Groll Hotel Manager on 12 Mar,2024
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
10/10 Excellent
marjorie
27 Feb,2024
We came to celebrate our 50 th anniversary.
They upgraded us and left wine in the room.
Made a very special occasion more special. Staff was superb.
marjorie
Stayed 2 nights in Feb 2024
Response from Michael Groll Hotel Manager on 12 Mar,2024
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
As always wonderful two nights and comfortable stay. My favorite place away from home.
Michael
Stayed 2 nights in Jan 2024
Response from Michael Groll Hotel Manager on 22 Feb,2024
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
If this is in the budget, we recommend this hotel highly. Services were fast, efficient and done with a smile.
Phillip
Stayed 1 night in Jan 2024
Response from Michael Groll Hotel Manager on 30 Jan,2024
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
It is one of the best places to stay, hands down. From the staff, the view, the location, the silver mug beer @ Capitans, you can’t really say you’ve been to HK if you have not been / stayed at the Mandarin.
Stephen
Stayed 1 night in Jan 2024
Response from Michael Groll Hotel Manager on 30 Jan,2024
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Response from Michael Groll Hotel Manager on 30 Jan,2024
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
This is one of the best hotels in the world that I've stayed in. I reserved a junior suite which, unlike most hotels, was actually a suite and not just a larger room. The executive lounge was also excellent.
Keith
Stayed 1 night in Nov 2023
Response from Michael Groll Hotel Manager on 27 Nov,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Response from Michael Groll Hotel Manager on 5 Sept,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Absolutely amazing! Staff from the lobby, the MO Grill+ bar and club lounge were nothing but excellent! Special shout out to Arcmund Man, lounge manager Coco Chey and Aidi for making us feel at home. Service was prompt , discreet and human. Looking forward to our next visit
Verified traveller
Stayed 2 nights in Aug 2023
Response from Michael Groll Hotel Manager on 5 Sept,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Outstanding hotel. Impeccable accommodations and service
Robert L
Stayed 3 nights in Aug 2023
Response from Michael Groll Hotel Manager on 5 Sept,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Response from Michael Groll Hotel Manager on 5 Sept,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
This without a doubt is one of the best in the world. The most important aspect is the seamless and flawless attention. Glad to have come back. This is a standard in hospitality.
David
Stayed 4 nights in May 2023
Response from Michael Groll, Hotel Manager on 31 May,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a fantastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
The hotel is a little bit dated, but still very comfortable, room layout is not very efficient, we stayed in big suite with view, no window in the bedroom.
Minghui
Stayed 2 nights in Apr 2023
Response from Michael Groll, Hotel Manager on 11 Apr,2023
Dear Minghui, thank you for choosing to stay at Mandarin Oriental, Hong Kong. Thank you for your valuable. We look forward to welcoming you back at this legendary hotel soon. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Response from Michael Groll, Hotel Manager on 20 Mar,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. Thank you very much for your valuable feedback. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
The service was first rate at all points of contact. Hotel is beautiful with several restaurants. The cafe is very welcoming and had delicious variety of foods. The afternoon tea was very good. Great location and close to MTR station. Highly recommend.
Betty
Stayed 6 nights in Feb 2023
Response from Michael Groll, Hotel Manager on 28 Feb,2023
Dear guest, thank you for choosing to stay at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us. We look forward to welcoming you back at this legendary hotel soon. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
10/10 Excellent
Kurt
20 Feb,2023
Kurt
Stayed 4 nights in Feb 2023
Response from Michael Groll, Hotel Manager on 28 Feb,2023
Dear guest, thank you for choosing to stay at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us. We look forward to welcoming you back at this legendary hotel soon. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Dear Sarah, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Mandarin Oriental, Hong Kong is a wonderful place to stay. Everything is top notch. I have no complaints.
Margaret
Response from . on 20 Jan,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Great service, amazing restaurants and perfect location
Jwalant
Response from . on 12 Jan,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future.
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future.
Response from Best regards Michael Groll Hotel Manager Mandarin on 4 Jan,2023
Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Location is at the center of the financial district facing the famous Victoria Harbor. Very convenient to take the ferry or subway. The rooms and lobby are luxurious and grand; however, the families in the room might need some upgrade such as replacing the wood blinds at the bathroom so they can be rolled up/ down with a touch of a button rather than pulling the old fashioned strings. The bathroom in my suite had a grand view of the harbor, but rolling the blinds up was quite a chore! Housekeeping did a great job as well other staff at the hotel, including the ones at the Mandarin Club Lounge. Wished the lounge would offer a wider dejection of food and drinks. It seemed quite limited compared to other club level lounges at other hotels in Hong Kong.
Overall, it’s a more traditional hotel and luxurious.
ANITA
Response from 。 on 22 Dec,2022
Dear Anita, Thank you for staying at Mandarin Oriental, Hong Kong and thank you for sharing your valuable feedback. We are delighted to read that you had a fantastic stay with us and we look forward to welcoming you back for your next visit. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Service was top-notch with a few staff recognizing and greeting me by my last name. Concierge service was fantastic and extremely helpful. Hotel location is extremely convenient with the MTR entrance just a few hundred feet away. Room was a little outdated and harbor view was not as breath-taking as others. Could not try any restaurants due to COVID restrictions. Very happy all in all.
Namlung D
Stayed 3 nights in Dec 2022
Response from . on 22 Dec,2022
Dear Namlung, Thank you for staying at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us and we look forward to welcoming you back for your next visit. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Dear Guest, Thank you for staying at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us and we look forward to welcoming you back for your next visit. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
The service is outstanding - so welcoming, helpful and accommodating. Above expectations. Breakfast was very good too (even though I could not eat in the restaurants).
Emily
Stayed 2 nights in Oct 2022
Response from . on 14 Oct,2022
Dear Emily, Thank you for staying at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us and we look forward to welcoming you back for your next visit. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
8/10 Good
ying yee
24 Sept,2022
ying yee
Stayed 1 night in Sep 2022
Response from . on 27 Sept,2022
Dear Ying Yee, Thank you for staying at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us and we look forward to welcoming you back for your next visit. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
10/10 Excellent
TAK LAM WILLIAM
26 Jul,2022
TAK LAM WILLIAM
Stayed 1 night in Jul 2022
Response from Michael Groll, Hotel Manager on 29 Jul,2022
Dear Tak Lam, Thank you for staying at Mandarin Oriental, Hong Kong. We are delighted to read that you had a fantastic stay with us and we look forward to welcoming you back for your next visit. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong