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Reviews of SLEEEP - Capsule Hotel

1 out of 5
SLEEEP - Capsule Hotel
1/F, 242 Queen's Road Central, Sheung Wan, Hong Kong

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 95 reviews" "
Rating 8 - Good. 40 out of 95 reviews" "
Rating 6 - Okay. 11 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的環境，安靜
Stayed 1 night in Mar 2024
Response from Xo on 26 Apr,2024
Thank you for your comment, we appreciate you choosing us and wish to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
快適なホテル
個室がとても綺麗。ロッカーもたくさんものが入る。温度もちょうど良くて明るさも調整できて、寝具は綺麗で快適。アメニティも無印の化粧水、乳液もあって良い。トイレのうち一つにカーテンがないのとシャワーのときに荷物置き場がなくて、濡れてしまうのが使いにくい。2泊のうち一泊目はタオルがなかった。2日目はいびきがうるさい人がいて眠れなかった。
Stayed 2 nights in May 2023

6/10 Okay

Ho Pui

Maybe it’s me but there’s no hot water for shower… bed is cozy tho
Stayed 1 night in Mar 2023

2/10 Terrible

PAK WING

Stayed 1 night in Oct 2022

10/10 Excellent

Au

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Oct 2022

6/10 Okay

chi pang ringo

Stayed 1 night in Nov 2021

10/10 Excellent

On po

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

CHI KIN

Stayed 1 night in Aug 2020

8/10 Good

Derek Jones

Stayed 1 night in Jul 2020

8/10 Good

Benjamin

Liked: Cleanliness
Bed in a box
If you just want a bed and a shower and your on your own then it’s perfect, little hard to find and a pain when you first arrive as you need to connect to WiFi then email someone to let you in, this didn’t works for me so had to call and message the owner. If they could send you the QR code before you get to the venue that would be loads better, after a 12 hour flight you just want a bed.
Stayed 2 nights in Nov 2019

8/10 Good

pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Karen on 9 Jun,2019
Dear Pierrick, Thank you so much for your rating. We wish you have had an enjoyable stay. We really wish to serve you again and hope you could witness our improvement and growth. Please also share with us your comments/ opinions anytime so we could serve you better! Sleeep well, Karen

10/10 Excellent

Andrew, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice capsule hotel--verify your QC key code!
This is a very nice capsule hotel. There were several issues with check in (their automated systems are not that great), but once it was sorted out it was extremely convenient
Stayed 2 nights in May 2019
Response from Karen on 22 May,2019
Dear Andrew, We thank greatly for your kind review. With the issues of the check-in, honestly we did not deserve to win your full-score review. We are striving to improve the back-end, programming side of check-in system so as to avoid this unfortunate problem from happening. Meanwhile, we are discussing the ways to inform all our valuable guests that the iPad in the Kiosk is the contingency way for checking in. We wish that if we could have the valuable opportunity to serve you in the future, the problem is already alleviated and you can enjoy a more convenient, comfortable and refreshing stay at SLEEEP! Thank you once again for your kind review. Your encouragement serves as our greatest motivation of work. Sleeep well, Karen

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2019
Response from Karen on 1 May,2019
Dear valuable guest, Thank you for your rating! We strive to work harder to become a better capsule hotel! We look forward to serving you in the near future and we hope that our growth wins your trust and love in us! Sleeep well, Karen

8/10 Good

benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are very friendly and helpful. The property is lacking. The main issue is that the capsules only have a curtain rather than a door. It really feels more like a dormitory than a capsule hotel. Everything is clean. Some maintenance required. The lockers are not big enough for a typical suitcase.
Stayed 1 night in Apr 2019
Response from Karen on 1 May,2019
Dear Benjamin, Thank you for your review. We are receiving valuable feedback including yours, and we are improving the design of our SLPer 2, looking forward to your visit in our new branches! We feel sorry to hear that our locker could not fit your luggage. We are planning to include the locker dimensions (97 cm height x 34 cm depth x 48 cm width) to all the online booking channels. Wishing you a Happy Easter and looking forward to serving you again in the near future! Sleeep well, Karen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night layover
While named hotel, this place was very clearly a hostel. It was actually much smaller than I originally thought with one room with 8-10 bed/pods. Each bed/pod had a thick felt magnetic cover for privacy, ear plugs, a small fan and a small locker with a built-in combo lock. Wifi was secure and they email you a QR code after you checkin which unlocks the outside door. The bathroom had 2 showers, 2 sinks and couple toilets and had dispensers for soap, toothpaste, and shampoo. Shoes must be taken off inside but they provide sandals that can be used anyway except the showers. The location is unbeatable only a couple blocks away from Sheung Wan station.
Stayed 1 night in Feb 2019
Response from Karen on 7 Apr,2019
Dear valuable guest, Thank you very much for your fabulous review and rating! We are grateful to have your appreciation in our every single detail of design. While our small size may surprise you, we hope that our service and facilities met or even exceed the features of a typical capsule hotel. Minimalist design, providing quality sleep environment and personalized service are our core values. We look forward to serving you in our new, bigger branches which you may feel more like being in a Capsule hotel. Thank you once again for your detailed review. Your appreciation serves as a great motivation for our enhancement! Sleeep well, Karen

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Karen on 7 Apr,2019
Dear Martin, Thank you for your rating! We look forward to serving you in the near future and have you witness our growth! Sleeep well, Karen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to take a nap, it is clean & have very good location
Stayed 1 night in Feb 2019
Response from Karen on 7 Apr,2019
Dear valuable guest, Thank you for your review! Offering powerful nap is one of our missions to give busy citizens/ travellers a place for quick yet refreshing recharge. Your appreciation serves as our great motivation to work further. We look forward to serving you in the near future, perhaps in our new branches! Sleeep well, Karen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept of pod accommodation was a new experience. Think there were six other guests but never heard a sound from anyone. Great concept.
Stayed 1 night in Feb 2019
Response from Karen on 7 Apr,2019
Dear valuable guest, Thank you very much for your kind review. We believe that proving a quiet environment is essential for quality sleep. We hope you have enjoyed your experience. Your appreciation is our greatest motivation to keep our effort. Looking forward to serving you in the near future, perhaps in our new branches! Sleeep well, Karen

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeep weeeeeeell
My stay at Sleeep Hotel was great. My first time at a capsule hotel and it was interesting. I had to adjust to a small space and shared quarters but honestly it’s great. Staff was very helpful and accomodating. Bed and pillows and blankets were exactly what I requested. The curtains does not exactly keep our sound but that’s to be expected. Overall I would come back again.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
You need to be always quiet.
Stayed 1 night in Dec 2018
Response from Karen on 14 Dec,2018
Thank you for your Review! Please accept our rationale that because ensuring quality sleep is one of our core values, guests have to be quiet for collaboratively building a good sleeping environment. However, we will try our best in improving the SLPer's sound insulation features so guests can talk quietly in our common area/ inside their own SLPer. Thanks of your review again! Merry Christmas and Happy New Year!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot just to rest. Close to everything and very clean and quiet. If you're carrying a medium to large heavy suitcase, you might want reconsider staying here as it might be a tad difficult getting it up and down the stairs, mercifully there's only a short flight.
Stayed 1 night in Dec 2018
Response from Karen on 14 Dec,2018
Thank you very much for your review and rating! We admit that super large luggages may not be catered given our space constraint as a capsule hotel. However, we would always be more than happy to offer extra assistance for helping guests to take their luggages to and out of SLEEEP. We sincerely look forward to your next stay and witness our growth. Thank you again. Merry Christmas & Happy New Year!

8/10 Good

Merlin

The space is very well designed, minimalist, practical and beautiful. Everything was very comfortable and the people who worked there were particularly lovely. I however struggle to sleep well in hostels, and at the end of the day, Sleeep is a very small and unique hostel. The sound still travels though, which may not be a problem for deeper sleepers. Thank you!
Stayed 3 nights in Nov 2018
Response from Karen on 14 Dec,2018
Dear Merlin, Thank you very much for your review! We are very motivated by your encouragement! We feel sorry to hear that cannot sleep well during you stay because quality sleep is one of our core values. We will improve sound insulation in terms of hardware and software, like our further development of SLPer and modifying house rules. We are grateful for your review and we look forward to your next stay in the near future! Merry Christmas and Happy New Year! Sleeep well, Karen

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
Mis-management
Terrible, upon arriving at 9pm I was informed that the hotel is overbooked. A alternative room was offered far away in a slum area which was refused. I then spent over an hour looking in the neighborhood for another hotel and found one which which costs 2.5 times more. There was no proper follow up of my case. There should be compensation for the inconvenience and the additional hotel cost.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
check in issue
The stay itself was decent, but the fact that U can't just check in and had to wait was absolutely awful! was waiting for reply by the door and after a long flight and the road in Hong Kong, that check in system was horrible. and when ppl check in are talking there, you can't really rest. The place has mosqitos and smell, i think should take care of the cleanness of the place.
Stayed 1 night in Sep 2018
Response from Karen on 17 Sept,2018
Thank you for your time writing to us. We are deeply sorry about your experience about waiting for check-in. We promise here that we will review the automatic check-in system for late check-in guests. Regarding the noise issues, apart from the noise-insulation facilities improvement, we are considering ways of strengthening the house-rules. We apologize for the mosquitoes issue as well, but we believe that this was a single incident with bad weather. However, we aim at eliminating all such issues as soon as possible. Once again, we thank you for your review and we wish to serve you in the near future that you can witness our improvement!

6/10 Okay

John, Taiwan

Nice concept, but not a good value
In the end, I had a restful stay, but I cannot give a good recommendation for "Sleeep". Communication was poor. I was asked before I arrived to complete an online registration, which I was happy to do, but the online system did not work properly and I could not do so. After several courteous emails with the staff, explaining when I would arrive (about 9pm), I thought all was well. I arrived about 9:30pm after a 26-hour journey, ready for sleeep, but was prompted at the door for a registration number, which I did not have. It would have been good to know this was needed. No one was at reception to let me in, but another guest finally opened the door. I found my bed (#3) unmade, however, so I had to wait for the staff to return to clean and make up my room. Not a nice way to treat and exhausted guest. Eventually, I did get some much-needed hours of sleeep and rest, but the added hour of confusion on arrival was most unwelcome. Sleeep would be fine if/when it operates properly, but that unfortunately was not my experience. It is priced on the high-moderate budget end, but better attention to detail would add to its value. As it is, I would recommend a cheaper dorm or paying slightly more for regularly hotel room through one of the aggregate vendors, such as hotels.com. To sum up -- Sleeep is probably okay, but management needs to straighten out issues with poor communication and slovenly reception. One a scale of 1 (low) to 10 (high), I rate my experience a sad 4.
Stayed 1 night in Sep 2018
Response from Karen on 14 Sept,2018
Dear John, Thank you very much for your review with your detailed description of your experience. Regarding your case, we have discussed with team of SLEEEP from the time you did your pre-check-in. We are deeply sorry about your experience that it is an unfortunate case that many things did not go well with you. Communication is definitely something that we must improve on immediately Please accept our apology that the pre-check-in system has been fixed. With regards to the reservation number that was supposed to be ready for your self-entrance, reminder e-mail would be sent before guests' arrival in order to ensure successful entrance and self check-in. All in all, we have not thought of the scenario if the guest does not have internet access. Your case is a valuable one for us to reflect and make contingency plans to cater the needs of every guest. Last but not least, though it is our practice for charging the guest for extension, our colleague did not know your unfortunate situation. Again, we should keep in mind and inform our colleague who will be on duty the next day with regards to some specific guests and grant your extended hours. Please accept our sincere apology and we look forward to serving you in the near future and witness our improvement. We really want to host you and offer you an enjoyable trip in Hong Kong. Thank you very much for writing to us.

8/10 Good

Johnny

Despite being small, was comfortable and great service!
Stayed 1 night in Sep 2018
Response from Karen on 11 Sept,2018
Thank you Johnny for your precious review. We look forward to serving you in the near future and your visit is our motivation to serve you better!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good butthe price is quite expensive.
It was ok, the internet link wasn’t working really well só it was quite hard to get inside and I found that some people where having the same problem. I recommend you do the registration before you arrive at the hotel.
Stayed 1 night in Aug 2018
Response from Karen on 28 Aug,2018
Thank you for your review! We are deeply sorry for the inconvenience caused. We take the registration problem as a serious one which require our prompt action. Please accept our apology. We promise an improved system and a more worthy stay next time! Looking forward to your next arrival!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Karen on 26 Aug,2018
Thanks so much! We will keep on our hard work and make improvement!

8/10 Good

Benjamin, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically situated. SOHO. Gough Street. Zen. Minimalist.
Stayed 2 nights in Jul 2018
Response from Karen on 16 Aug,2018
Thank you for your review, Benjamin :) Wish that you have enjoyed your stay at SLEEEP as well as the experience nearby. We look forward to your next stay and it's really our pleasure that you appreciated our minimalist design!

8/10 Good

Mihye , Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and resonable price for low-budget travellers
I only stayed 1 night at the hotel. The matress, pillows and blanket are able to choose in advance. Thanks to this, I could sleep so well! The hotel is located in the middle of stairs. So I was worried a lot to carry my huge luggage. But the staffs are always on the outside and helped me to carry it all the time. They’re so friendly and able to contact whenever I needed. This was perfect as well. The location is super amazing. It’s very close from Sheung Wan station. But I went to Soho, Lan Kwai Fong and Central station by walk. I visited HK 4times so I knew the average price of the hotels around the area, It’s almost 1/3 price. The only thing that I felt uncomfortable was the light. The light is little bit dark. So I could sleep very well but it made me hard to make up. Too dark... But I would like to stay again when I travel by myself.
Stayed 1 night in Apr 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient hotel with friendly staff
The staff was very accommodating with my late arrival (after 11pm). Everything was ready for me. Small and simple hostel, very clean. Would definitely stay there again!
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, well designed space
These guys have done a lot of things right. Their attention to detail makes a big difference when it comes to comfort and hospitality. From choosing the firmness of your bed to radiant heat on the floor just outside the shower, this place is designed to help you feel comfortable, relaxed, and welcome. On top of it all, the people who run the place are super friendly and really care about comfort and convenience. Of course it is a shared space, which brings some unwanted noises at late hours sometimes, but that is to be expected with this kind of place, the what happens far less frequently than in hostels with an open bed layout. Bottom line, it’s a great place. If you want to comfortable bed in Hong Kong, this is about as good as I have found.
Stayed 2 nights in Feb 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, comfortable stay. A hostel will be cheaper
I stayed more for the experience of the capsule hotel than anything else, as there are cheaper hostel options in the area (and this is basically a fancy dorm!) Location is a little tricky to find. Street address is a shop front but the hotel entrance is up a stairway a few metres down the street (not signposted). A quick call to the hotel and i wasn’t pointed in the right direction. Service is excellent. Checkin was smooth and staff were polite. Just bear in mind you have to whisper as there will be people sleeping even during the day. Capsule is basically a fancy bunk bed. Comfortable, and with adjustable lighting and power sockets to charge your gear. So good enough. Locker is provided for you to store your bag. Decent size (it fit my big backpack in it) Bathroom is clean and showers are excellent. This is not a place to hangout, there’s no social space. You just go there to sleep. If you’re looking for somewhere to put your head down, and a quirky experience then I’d recommend. Otherwise, check out some of the hostels in the area
Stayed 1 night in Jan 2018
Response from XO Jun on 27 Feb,2018
Thank you for your kind review Paul. We are working to improve the directions to help guests like yourself find us more easily upon arrival. We look forward to our next opportunity to serve you at SLEEEP. Sleeep well,

10/10 Excellent

douglas, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capsule hotel
High tech hotel, pods were more roomy than expected. Am 6’ (182cm) and felt like I had plenty of room. Staff were great, easy to contact.
Stayed 3 nights in Dec 2017

10/10 Excellent

_Bricc, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool quiet place to lay your head at night
I was a single female traveling and staying here I did not feel unsafe at this hotel. It is CO-ED however, I did not interacted with the other travelers. I arrived at the hotel around 8:30 pm and everyone was sleeping. Everyone is sleeping and getting dress at different times but everyone was respectable of others sleeping. I would definitely stay here again when I travel to Hong Kong in the future.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like sleeping in a comfortable art project
Very cool style to the entire place and a wonderful sleeping experience. I would absolutely recommend it to solo travelers and those that enjoy the capsule hotel experience. The beds are extremely comfortable, I love the wood and lighting.
Stayed 1 night in Dec 2017

8/10 Good

Alison, Yorkshire, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
My first impression was not good as it was difficult to find, being hidden half way up some steps. Dragging heavy suitcases up the steps was not fun either. However we were welcomed by friendly staff and I really appreciated the location as this part of HK island is hip with some great restaurants, Western style bars and within easy access of Central MTR.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend - Unique Experience!
Amazing experience at a unique accommodation. Located not far from Hong Kong's Central Station, this was my first stay at a capsule hotel. This one is particularly more of a "quiet house", so little talking aloud - more of a whisper. The staff was very helpful and friendly, and the hotel is located in a great spot. If you aren't able to make it up or down stairs easily, this may not be the spot for you, though. Once inside, it's essentially like private bunk beds. You have an assigned bed and you can close it off for privacy, which is really nice. You also receive a locker to store your luggage, though, important to note it probably wouldn't fit large luggage. I had a carry-on piece and it fit perfectly. The beds are super comfy, and the entire space (bathroom included) was incredibly clean. I would highly recommend this for the adventurous traveler!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SLEEEP Great
My SLEEEP experience was amazing. Comfortable pod, great atmosphere, and great neighbourhood. I stayed during a social event and met the founders. Great team that's developing a good product and service. I stayed for three nights and ended up extending for two more days. Will definitely stay here next time I'm in Hong Kong.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time in a capsule hotel
This hotel's level of digital sophistication blew my mind and I was very impressed. I wanted to try a capsule hotel. Not for me. I prefer to spend more money or go out of the centre for the comfort of a room. But this hotel was great, if you are into it. They contact you beforehand to ask you what kind of pillow or mattress you want. The address is not clear. I had difficulty finding it. I suggest they may add some description on Expedia re the stairs and the 3rd door on the left. Or email the guests. It should be easier to find it.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal but cool enough
It is a very quiet new capsule hotel but I think it is a bit too small even if I’m tiny. I would not recommend for a big or a tall guy. I feel a bit uncomfortable in the capsule.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An odd gem
I consider myself "capsule hotel connoisseur", because I constantly use capsule hotels and I thought I'd seen it all. But this one, SLEEEP is definitely an exceptional one. First of all, they sent me a message via email a few days before check-in, asking me what kind of pillows and mattress I prefer. (Hard or Soft, etc) This sort of customer service is unheard of, especially for capsule hotels. Definitely gave me good first impression. The check-in was pleasing enough, and the staff nice and efficient. Each capsule is quite spacious, and surprisingly comfortable. There is even a vent to each capsule so it won't be too hot even if you entirely close the shutter (never seen it before in my capsule hotel experience) You can see at a glance that this property is very well maintained with close supervision. The interior design is very hip. Way too modern and cool to the point where it looks a little too "hipster-y" to my liking, although I didn't really mind. From the fingerprint doorlock to magnetically adherable light switches, they look really cool, and that's probably the point. Dark and comfortable atmosphere and surely the amazing place to sleep in. But this is a small capsule hotel, so its comfort depends on the other guests. One night I couldn't sleep at all because the other guest put his/her cellphone on a hard shelf and it vibrated every hour or so. If you are an interior designer or an architect, I think you might find this place even more interesting, perhaps?
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Great for the solo traveler who just needs a clean quiet and comfortable sleep. The money saved pays for a lovely dinner and wine in the soho area that's just 2 minutes away. After every two nights then check into a hotel with the privacy of your own washroom and shower. If you're the sort who needs that from time to time. A luxury camping experience is fun. But not everyday.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return when I'm in HK!
It was an amazing stay in SLEEEP hotel. The staffs were helpful. The beds and pillows were very comfortable. Love the shampoo and body wash too.
Stayed 3 nights in Jun 2017

8/10 Good

Eliana Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for naps
The staff was amazing, a very nice girl called Michelle helped me a lot! Smaller than I though but warm and cozy!
Stayed 2 nights in Jun 2017
Thank you for your stay Eliana!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini oasis in bustling Central
Most comfortable bed. Staff all super helpful and welcoming. Highly recommend.

10/10 Excellent

Jono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The bed was really comfortable - the ability to select bed firmness prior to arrival was innovative. The hosts were appreciative of any improvements. I never felt uncomfortable (in terms of humidity) in the cabin. The bathroom cleanliness is of the highest standard. Location wise - the hotel is conveniently located near many points of interest.