Honokai Hale Holiday Rentals

"poor customer service wont ever come to this hotel every again . "

"The property is huge and has everything you need. The lagoon was amazing. The food was great. Everyone was very nice."

"This place is best described as a budget motel, similar to a low-cost inn in a less developed neighborhood. The room was extremely small — once the bed was in, there was essentially no remaining space. It felt very cramped and outdated. The air conditioner was positioned in a way that blew directly onto the bed and face, making it uncomfortably cold, and there was a musty smell throughout the room. The staff appeared friendly, but the service was lacking in basic ways. For example, we were told to go down to the first floor to use the only bottle opener, and when we requested two basic plates, we were given disposable ones, which was quite surprising. In over 15 years of travel and more than 30 hotels, this was the first time I encountered a place that only had one bottle opener for shared use and provided disposable plates. Breakfast consisted mainly of processed meats such as hot dogs, sausages, and bacon on rotation, so there were no fresh or high-quality protein options available. The only advantages were its proximity to Waikiki and the ocean view."

"The staff was the best part of the trip! They were helpful and accommodating! Room was clean and breakfast was tasty. "

"Staff is so nice, friendly and accommodating. Location is perfect, walking distance to the beach and Ala Moana mall. W-line bus stop is right in-front of the hotel, easy commute to the airport. Parking is safe and secure. Great place to stay for a quick vacation! "

"everything was perfect "

"Everything was great, check in and housekeeping was excellent! Resort was a great place to stay in Waikiki!"

"Yes pool side was comfortable. We enjoyed ourselves."

"Check in was terrible- after travelling for 10 hours, I would like to be greeted right away. There not busy at all but all three attendants acted like we did not exist. They were short on their responses and acted as if we are a bother than guests. Vending machines did not work on the first night we arrived late at night - I just want water to drink. The free two bottles can be redeemed only during the store was open. I booked an ocean view but what I got was peek a boo view of the ocean. The lanai still had cigarette butts from The prior guest and lots of bird poop on te chairs and tables. "