Premier Inn, Horsham hotels

"As described, clean and compact."

"Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room. Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken. I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really. "

"Dinner in the garden restaurant was very good. The staff were extremely polite and helpful. I asked for the curry to be hotter than normal and when it arrived I couldn't eat it! They replaced it free of charge. Thanks for a very good dinner."

"Rooms a bit tired, table service took a while. But it's conveniently located at the end of a long day."

"Breakfast had gluten free bread to toast and pre packaged gluten free cornflakes in a separate area with a fridge of alternative milks . Absolutely fabulous for us gluten free dairy free people :) An added extra would be nice to have some gluten free croissants , gluten free is super easy to make now with great recipients online and no taste difference . The room was clean my only gripe would be I do like bedding to smell really clean I would say the bedding had a smell of not so clean and fresh and just arrived at hotel abroad and the bed smells super clean . Maybe new laundry products are needed ? And the room we were in 324 had a lot of outside noise until about 11pm of service trolleys being wheeled about outside with glasses and what sounded like plates bashing about on the trolleys so not ideal with a 4.50am wake up call ahead . Otherwise perfect location we normally use the bloc hotel or Sofitel but wanted to try the Hilton . Nearest hotel to parking in the multi story and very easy to walk through to check in . "

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"everything was good"

"It was good, i have always stayed in this hotel. "

"Very safe "