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"It was nice, quiet and clean. Thanks. "

"Pool was closed for repairs which was not listed online. Otherwise stay was very nice, clean and comforting. No interactions occurred with staff to review. We did encounter 2 black bears on the property when exiting our vehicle at night - nothing scary though - they were unbothered by us, and let us pass by no issues. "

"The hotel maintained a high standard of cleanliness, and the swimming pool facilities were well-maintained. The breakfast offered was both fresh and served hot."

"Front desk was very helpful"

"Stayed here for 3 nights and unfortunately the overall experience was disappointing. The location was much farther from attractions than expected around 30 minutes from Gatlinburg and close to 50 minutes from parts of Pigeon Forge depending on traffic which added a lot of extra driving each day. The condo itself was smaller than it appeared in photos and several parts of the furniture finishes and amenities felt cheaply done or poorly maintained. The overall unit lacked the comfort and quality we expected based on the listing. The biggest issue was the lack of insulation between units. You could hear everything from surrounding condos including footsteps conversations water pipes showers toilets doors shutting and constant movement from the unit above. It repeatedly disrupted sleep late at night and early in the morning. Management acknowledged in writing that this is part of the building structure and stated all of their units are similar. Communication was frustrating as the property is run through a corporation rather than an individual host. Responses were slow dismissive and there was no meaningful attempt to resolve the issues despite reporting them immediately after the first night. There were also additional concerns including stained bedding broken sauna and steam room inconsistent WiFi and not enough towels for the full stay. Overall the stay felt below expectations and I would not book here again."

"Great place for a quick stay. We came in late and had an easy check in. We forgot some items at the hotel and realized it days later. When I called they had it in lost and found and we were able to grab it on our way back home. Highly recommend!"

"The staff was very helpful!"

"Breakfast was awesome"

"Amazing hotel w great amenities."