Hotel California

The Altitude tower had an amazing view of the ocean! The room was spacious and comfortable and nicely appointed. It would have been nice to have a proper table and chairs to eat at when ordering room service. We loved the à la carte breakfast service at the Grill and the staff there was excellent. The breakfast buffet was not as clean, food was not as good and not the same offerings, and service was not as attentive. For dinner Risotto had delicious Italian food, Hacienda Del Mortero had delicious tacos and the Grill was great too. Portions are small but we liked this as we could try a variety of dishes without wasting food. Ayami was our least favourite restaurant as the Asian food is not authentic but the fish was very fresh. The dinner buffet was mediocre with limited offerings. The Surfos bar was great. We enjoyed the hotdog and hamburger stand by the pool! Sky lounge was nice and usually quiet. The main pool was really nice with a great view of the beach. We were mostly in the adult pool where the swim up bar was located but it needed some work as some tiles were missing and it often seemed scummy with sunscreen. There was a lack of loungers available poolside and some were a bit broken. Would be nice to have more umbrellas and loungers on the beach. You cannot swim at the beach - surf is very rough. Black flag everyday. Beach is gorgeous for walking. Overall a nice resort. A little tired in some areas in need of renovation and a bit understaffed in the restaurants.

The staff was terrific! There could have been a little more music by the pool areas as it was very quiet most of the time. Perhaps though that is the vibe of the property. The restaurants were just ok. Breakfast was pretty standard but the other places were just average. Unfortunately due to events, we were not able to enjoy the rooftop restaurant. However, I will say that our room came with a butler and he was terrific! He helped us with off site reservations and his recommendations were terrific. Love the area though as you can get to restaurants and shopping very easy! The property is definitely very nice! One thing to be aware of, they do host a lot of corporate and wedding events. This is important to know because it affects availability in restaurants, pool areas, and can have fairly loud music until 10-10:30p. If you are ok with that then not an issue - just something to be aware of.

We spent Spring Break Easter week with our 2 daughters at Villa La Valencia. We did all inclusive and felt everything was perfect. The place is pristine the food was great the staff all knew my name by the end of the week. There was plenty of friends for our daughters to make by the family pool. We paid extra for a few activities at the kids club. All the staff from the kids club said hi to my daughter after while we were around the property and she loved the time spent. The balcony spaces were great to hang when we were in the room watching the beach and waves. The all inclusive had quality options for liquor there are premium alcohol options as an upgrade but the selection was plentiful. The whole week was perfect and we were already being asked when are we going back to Mexico by our daughters