La Quinta Inn Houston Greenway Plaza

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Exterior
Lobby
Exterior
Exterior
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Room options

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About the area

Map
4015 Southwest Fwy, Houston, TX, 77027

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 550 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Payment types at the property

Important information

You need to know

This property provides scheduled shuttle service 6:30 AM-7:15 PM to the Medical Center.

Property is also known as

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La Quinta Inn Houston Greenway Plaza Reviews

Reviews

5.6
Rating 10 - Excellent. 167 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 173 out of 1000 reviews
Rating 2 - Terrible. 270 out of 1000 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Rat hotel

The inside was ok but the rats outside was too much ewww
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and polite
Stayed 2 nights in Jul 2022

6/10 Okay

David

Disliked: Amenities
the location was OK. little unkept. Breakfast was ok. it was what i expected. clean room. back part of hotel looked unsafe.
Stayed 2 nights in Jul 2022

8/10 Good

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy check in process. They have parking for semi trucks although you have to call a few times to get assistance since they dont walk you through it directly. The room was clean and housekeeping is done daily. The restrooms are a bitt small but it does the job. For the price we paid, I think it is a decent stay.the breakfast areas stated open until 10 and they closed at 9am, I would just suggest updating that for future references.
Stayed 2 nights in Sep 2022

4/10 Poor

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
This property is kind old and wore out. Carpet is old and dirty. The air conditioner in my room is working well.
Stayed 1 night in Jul 2022

6/10 Okay

Tinita

Disliked: Cleanliness, property conditions & facilities, room comfort

Choose Marriott

The Hotel didnt look appealing at all, it looked more like a motel on a prostitute strip, it wasnt at all what I viewed online. The ceiling had water damage and was puckling, The tub felt like the top layer was seperated from the bottom and the water took a very long time to get hot
Ceiling
Stayed 1 night in Aug 2022

2/10 Terrible

Jimena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we got there, there was hairs everywhere in the bath tub and toilet paper inside the toilet. The towels were so thin they barely dried anything. The only thing good was the air conditioner, the bedding, and the breakfast. The pool was closed and there was a huge rat outside the pool. Disgusting place
Stayed 2 nights in Jul 2022

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out a few minutes after checking in. Property smelled of mildew, there was a warning sign at the front door that property is locked from 10p to 6p (ok that’s a first), toilet was clogged, floor was wet, there were stains all over the bathtub. It was totally gross. Do not stay here
Stayed 2 nights in Sep 2022

2/10 Terrible

anhhung

Disliked: Cleanliness, amenities, property conditions & facilities
Room and carpet old and not kept up
Stayed 3 nights in Aug 2022

4/10 Poor

Syed

Disliked: Cleanliness, staff & service
This hotel score less then motel. I will never ever come here. Drunker people shouting night time . It is very darty. Supply poor. Bartroom flash not working. Parking not safe. I am no telling no one come to take this hotel.
Stayed 1 night in Mar 2022

4/10 Poor

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place ever booked with H.com

Every thing looked very nice in the pictures of the listing but once you show up it just a mess there asked for extra blankets because the ones we had on the mattress has blood stains all over it never received the blankets the first night had to go back and asked again the Indian people that run the place are really nasty I asked them about the pull out mattresses it come with in the room and dude told me you didn’t rent a 5star hotel
Stayed 2 nights in Jul 2022

6/10 Okay

Elsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The hotel looks nothing like the pictures on the website. It’s old, dirty, broken windows and no lighting in the long hallways. Worse experience I have ever had it was like a horror movie. The dark dirty halls smelled like marijuana coming from the rooms. The carpets are filthy and would NEVER stay again or NEVER would recommend it. I can’t even put my disgust into words. This hotel should not even be a one star. Oh and on top of it all it had no working swimming pool. No one should have to pay to stay in such a place.
Stayed 2 nights in Aug 2022

2/10 Terrible

Rudy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Checked in around 10:30ish CST. Got a room my elevators and room was not even clean. It was dirty and lived in. It was a room that could not be canceled. The hotel was apparently booked and they cancelled my stay. Had to call hotels. Spent 2 hrs on the phone trying to get a new room. Spent most of the time the the hotel of the original hotel. Was forced to go into hotel bc they weren’t answering and nobody was at front desk anymore. Did not check into and get settled into my new room at different hotel until 1am. Plus I did the wrong in the end and found my own place to stay.
Stayed 2 nights in Sep 2022

2/10 Terrible

Gerardo

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Overall a bad experience. I never thought an hotel in this condition would be available in your listings, or that La Quinta would have such a bad hotel. Dirty, bad mildew odor, dark, lights not working, broken TV, broken refrigerator, AC contacts not working. Dirty walls, carpet, chairs, badroom,. Every seemed like they really haven't cleaned up the hotel rooms in a while. I was changed room 3 times, and every room there was some thing wrong. I ended up leaving almost at midnight during the first night, since I wasn't even sure if the bedsheets were clean. Luckily I was able to find another option, but in the end I had to spend more money, since I had to pay the first night in this hotel and later on on the new one I had to book. There are plenty of bad reviews and pictures of this hotel on the web, and unfortunately they are true. This hotel is really bad. I've been in cheaper hotels that are in much better condition.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Reminded me of a shady 70's motel in the hallway. The entire interior needs to be upgraded. The lighting was terrible, carpet was old and smelled, needs to be repainted throughout and third floor hallway reeked of booze and urine.
Stayed 2 nights in Aug 2022

2/10 Terrible

Hector

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experiencia

Nada que ver con las fotos. El hotel huele feo pasando el lobby. Las paredes y puertas de los cuartos muy deteriorados, maltratados. El pasillo a mi cuarto tenia solo un foco asi que andaba a oscuras. El cuarto muy limpio pero viejo. No es lo mismo acabados de mármol que mármoles acabados. Hice una reserva por una semana completa y sali corriendo de ahi la primer noche. Definitivamente NO lo recomiendo ni a mi peor enemigo
Stayed 8 nights in Jul 2022

6/10 Okay

Rodolfo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta demasiado viejo y las instalaciones muy deterioradas y sucias y mal oloroso a tabaco. no lo recomiendo.
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Unsanitary conditions

The hotel is disgusting and unsanitary. When I opened the door to my room, a cockroach ran underneath the floor. They moved me to another room, but this one had ants in the bathroom along with mold in the shower. The place was falling apart, lights didn't work and the ceiling was caving in. Shame on Hotels.com for doing business with these people.
Stayed 1 night in Jul 2022

4/10 Poor

Martha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Rodrigo

Stayed 1 night in Jul 2022

4/10 Poor

Cecilia

Disliked: Cleanliness, property conditions & facilities
Está cerca de vías rápidas y es conveniente para ir al centro. Sin embargo, la habitación olía horrible, no nos dieron más productos para el baño, la bañera estaba rota, la tele no servía
Stayed 2 nights in Jun 2022

6/10 Okay

nicholas

Disliked: Amenities, property conditions & facilities
Wish it would've said the pool was not available when booking or wouldn't have done it
Stayed 1 night in Jun 2022

6/10 Okay

Alvaro

Disliked: Amenities
I don’t usually leave reviews but after staying at this hotels for about 7 years multiple times, I think it’s time to finally leave an update of what used to be and what has become. This hotel used to be an affordable, budget but decent hotel. In the past years, especially this recent, the hotel has honestly gone lower in standards and probably will continue. Last few times I’ve come, pool is not in service, customer service is no longer welcoming and friendly, rooms and hotel are not clean as they once were. Dust behind refrigerator, microwave, tv.. that’s not so bad I mean who really checks there right.. Shower stained yellow, moldy roof, ugly doors, it’s really going down and ratings are starting to show. It’s not horrible, if you can’t afford a nicer hotel, I mean by all means, but I probably won’t stay here anymore. Just know any lower ratings and comments are true.
Stayed 2 nights in Jun 2022

2/10 Terrible

Noha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022