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Reviews of Palace Inn - Louetta

2.5 out of 5
Palace Inn - Louetta
5019 Louetta Rd, Spring, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 170 reviews" "
Rating 8 - Good. 49 out of 170 reviews" "
Rating 6 - Okay. 21 out of 170 reviews" "
Rating 4 - Poor. 10 out of 170 reviews" "
Rating 2 - Terrible. 16 out of 170 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Orsolya

Disliked: Property conditions & facilities
I never want go back again. Nobody dont told me are an industry in neighbor and this company work in 0-24. The working machines was horryble noisy. The guy on reception one night slammed the door next to my room. when the guests screamed at night, no one told them.Terrible place.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Hnin Yee Lei

Liked: Cleanliness
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All was clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing stay.
Stayed 2 nights in Feb 2024

8/10 Good

Gregory

Travelled with partner
Clean and updated Lacks some amenities but makes up for it in price
Stayed 5 nights in Jan 2024

10/10 Excellent

zackary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2024

4/10 Poor

Allie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2023

8/10 Good

LivewithChina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the daytime receptionist does not have any people skills and she's rude and not easy to talk to our approachable besides that it was all right
Stayed 1 night in Dec 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was solo had an early Dr appointment I slept well my room was nice and clean . Great bang for my buck 😉
Stayed 1 night in Dec 2023

2/10 Terrible

Joel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Justin

Stayed 1 night in Dec 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ricardo B
Very clean and accessible. Near by shops and restaurants. Felt secure. Parking lot well lit.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and up to date property.
Stayed 4 nights in Nov 2023

8/10 Good

John

Stayed 3 nights in Nov 2023

2/10 Terrible

Christina

Stayed 1 night in Nov 2023

10/10 Excellent

Karrissa

Stayed 1 night in Oct 2023

10/10 Excellent

Tasha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice spacious room. Staff are friendly.
Stayed 1 night in Oct 2023

8/10 Good

layal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in a king room. Had a little sitting couch and a great size bathroom. The comforters are very thing so I recommend asking for an extra or bringing your own! The room was very clean and a great size.
Stayed 2 nights in Oct 2023

4/10 Poor

Travis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loud motel, bad service and 1 pillow only!!
The motel is renovated but it's a loud motel and you get one pillow per person. No extras! They had nothing else to give, when you could finally find the person to ask.
Stayed 1 night in Sep 2023

6/10 Okay

Juana

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Monique

Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Oscar

Stayed 11 nights in Aug 2023

6/10 Okay

Jose

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Zachary

Disliked: Staff & service, property conditions & facilities
Staff was not very helpful. Shower leaked and bathroom door was not leveled so it would not close.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A 4 star room for a 2 star price.
Stayed 1 night in Jul 2023
Response from MSM on 30 Jul,2023
Thanks for the feedback!

10/10 Excellent

Jana

Stayed 1 night in Jul 2023
Response from MSM on 30 Jul,2023
Thanks for the feedback!!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Palace Inn was exactly as described and perfect for my trip. The room was clean and functional. Microwave and good-sized refrigerator. The room was very clean. I loved that there was no carpet! As a woman traveling alone, I felt very safe!
Stayed 4 nights in Jun 2023
Response from MSM on 11 Jul,2023
Thanks.

8/10 Good

Trudie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was very nice - roomy and clean. Having to walk through very heavy weed smell getting from parking lot to room was not so nice! Also breakfast was only packaged granola bars or cereal (cornflakes or fruit loops) and milk.
Stayed 1 night in May 2023
Response from MSM on 11 Jul,2023
Thanks for the note. We will work on the needs.

10/10 Excellent

Mike C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from MSM on 11 Jul,2023
Thanks. Appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

2/10 Terrible

lisbet zepeda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this 7 months in advance and showed up to no room!!! Then they magically found a room and is was completely dirty, towels on the floor, bed unmade, shampoo everywhere and we’re trying to get us to stay there. We walked out at 4am refusing to stay in the mess. We ran all over the area trying to find a hotel. Absolutely do not stay here. Pay more and go somewhere else. Okay front desk was useless and mean!
Stayed 2 nights in Apr 2023

8/10 Good

Glenn, Flower Mound

Liked: Staff & service, amenities, property conditions & facilities
Super well lit facility
Stayed 3 nights in Apr 2023
Response from MSM on 2 May,2023
Thanks

6/10 Okay

Steve

Stayed 1 night in Apr 2023

8/10 Good

Philip

Stayed 1 night in Apr 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic stay. Great value for the money.
Stayed 1 night in Apr 2023
Response from MSM on 2 May,2023
Thanks for feedback!

10/10 Excellent

Johnathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from MSM on 2 May,2023
Thanks for feedback!!

2/10 Terrible

Rolf

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Samantha Nichole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very small for the price. Does not accommodate for anything!!! Smelled like mold and floors wear terribly dirty.
Stayed 4 nights in Mar 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh
Stayed 1 night in Feb 2023

10/10 Excellent

Elias

Stayed 1 night in Feb 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Front desk woman is always very accommodating. Good place.
Stayed 1 night in Jan 2023