Chateau de Chine Hotel Hualien

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Outdoor pool
Outdoor pool
Outdoor pool
Superior Family | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Chateau de Chine Hotel Hualien

VIP Access

Chateau de Chine Hotel Hualien

4.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
No.2, Yongxing Rd., Hualien City, Hualien County, 970

Explore the area

  • Popular LocationHualien County Stone Sculpture Museum4 min walk
  • Popular LocationSongyuan Villa3 min drive
  • Popular LocationMeilunshanshengtai Park5 min drive
  • AirportHualien (HUN)12 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Hualien City

Located in Hualien City, Chateau de Chine Hotel Hualien is in the suburbs. Pine Garden and Songyuan Villa are local landmarks, and travellers looking to shop may want to visit Hualien Dongdamen Night Market and Market of Stone Art. Travelling with kids? Consider Rolling Stone Fountain Square, or check out an event or a game at Meilun Arena. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Hualien County Stone Sculpture Museum - 4 min walk
  • Songyuan Villa - 3 min drive
  • Pine Garden - 5 min drive
  • Meilunshanshengtai Park - 5 min drive
  • Port of Hualien - 6 min drive

Getting around

  • Hualien Station - 9 min drive
  • Hualien (HUN) - 13 min drive

About this property

Chateau de Chine Hotel Hualien

4.5-star, family-friendly hotel near Hualien Dongdamen Night Market
3 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle and free train station pick-up. Additionally, a snack bar/deli, a sauna and a complimentary children's club are on-site.
Chateau de Chine Hotel Hualien offers 197 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-cm LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

This Hualien City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 10 AM to 7 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free return train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: TWD 450-495 for adults and TWD 250-275 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 翔雲西餐廳

Things to do

  • Bike rentals
  • Fitness centre
  • Playground
  • Sauna
  • Hot tub

Family friendly

  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 37-cm LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 01 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between TWD 450 and TWD 495 for adults, and TWD 250 and TWD 275 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items are available on request.

Property is also known as

Hualien Chateau de Chine
Hualien Chateau de Chine Hotel
Chateau Chine Hotel Hualien
Chateau Chine Hotel
Chateau Chine Hualien
Chateau Chine
Chateau De Chine Hualien
Chateau de Chine Hotel Hualien Hotel
Chateau de Chine Hotel Hualien Hualien City
Chateau de Chine Hotel Hualien Hotel Hualien City

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 483 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 356 out of 1000 reviews
4 - Good 36%
Rating 3 - Okay. 110 out of 1000 reviews
3 - Okay 11%
Rating 2 - Poor. 38 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 1000 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Stayed 1 night in May 2022

3/5 Okay

Travelled with family
Disliked: Staff & service
Disappointed
arrived the hotel around the normal check in time, room was not ready, was asked to wait 15 minutes but ended up to be 45 minutes, was quite disappointed as the room did not seem to be as nice as expected, seemed a bit aged, overall not so good, the only good thing worth mentioning was we asked for some amenities on the first evening and the housekeeping staff that came to assist was very attentive and nice!
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I enjoy my stay there a lot even I only stayed for one night. The staff are all very professional and response quite fast when I have questions. And they seem to very willing to help out since I use English a lot. As a native Taiwanese, I do appreciate that. :)
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here. Staff were very friendly and helpful. The hotel was well equipped for families with small children as there is a dedicated play center in one entire wing of the hotel, small gym, business center, lovely outdoor swimming pool with fountain, great buffet breakfast. Really enjoyed our experience here.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Improvement can be made
Room is too small and bed is too soft. Small room than the website picture showed. W/o paying attention to the small words you will be easily fooled during the booking process.
Stayed 2 nights in Feb 2021