Dear Ms Ngoc Hien, Thank you for choosing our hotel for your recent stay and for your kind words about our staff's performance! We're delighted to hear that you had a pleasant experience with us. Providing exceptional service is our top priority, and we're glad that our team members made a positive impression on you. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

Dear JIA,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our hotel's prime location and the great view it offers. It's fantastic to know that having a shopping mall in the same building added to your convenience during your stay.We strive to provide our guests with a seamless experience, and we're thrilled that you found the proximity of the shopping mall to be beneficial.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Linh Le (Mr.)

Dear Nivethika,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us and that you found our hotel beautiful. Our team takes great pride in providing warm and welcoming service to all our guests. We appreciate your recommendation and hope to welcome you back soon for another memorable stay.Warm Regards,Linh Le (Mr.)

Dear Ms Tuyet MaiThank you so much for taking the time to share your feedback with us. We truly appreciate your loyalty and are thrilled to hear that you have consistently enjoyed your stays with us. Ensuring your comfort and satisfaction is always our top priority, and we're delighted to know that we've been successful in meeting your expectations. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards,

Dear Ms Helen,Thank you for sharing your wonderful experience at Melia Vinpearl Hue. We are delighted to hear that you enjoyed your stay with us. It brings us great joy to know that you appreciated the helpful staffs. Our team always tries to make guest trip more comfortable, so it's wonderful to hear that they met your expectations. Once again, thank you for your kind words, and we look forward to welcoming you back in the future! Best regards,

Dear Graham,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient for exploring Hue.It's wonderful to know that you appreciated the modern amenities and the impressive view from your corner room overlooking the river. We strive to provide comfortable accommodations that exceed our guests' expectations, and we're glad to hear that we succeeded in your case.Your feedback regarding the breakfast buffet is much appreciated. We aim to offer a wide variety of options to cater to all tastes, and we're pleased to hear that you found the selection to your liking.We apologize for any inconvenience you experienced with the wait for the lifts during peak times. Your comments have been noted, and we will look into ways to improve the efficiency of our elevator service to better accommodate our guests.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to Hue.Warm regards,Linh Le (Mr.)

Dear Ms Manuela, Thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic stay. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another wonderful experience soon!

Dear Culie,Thank you very much for selecting our hotel for your recent stay and for taking the time to rate your experience. We are truly honored to have received a perfect score from you. Your satisfaction is of utmost importance to us, and we are delighted that we were able to meet your expectations during your time with us. Should you have any additional feedback or suggestions that could further enhance our services, please do not hesitate to share them with us.We sincerely appreciate your support and hope to have the pleasure of welcoming you back in the near future.Best regards,Linh Le (Mr)

Dear Ms Manuela,Thank you for your kind words! We're thrilled to hear that you had a perfect stay with us and that you enjoyed our amazing staff, accommodations, and facilities. It was our pleasure to provide you with the lap of luxury, and we look forward to welcoming you back for another wonderful experience in the future!Warm regards,

Dear Himanshu,I want to thank you very much for writing your comments. Our guests are very important to us and we want to listen to them.I am Charlotte Fournier, and I would like to offer my sincere apologies for mistakenly knocking on your door. I am also very sorry to hear that you did not enjoy our food, our room and our service. I hope you can return to our hotel and we can demonstrate you that Melia Vinpearl Hue is taking very much care of our guests and change your opinion about us.Best regards,

Dear Mr Buckley Rowan Mathew, Thank you for sharing your experience with us! We're thrilled to hear that you and your family enjoyed your stay, especially the refreshing pool and the nearby food options. It's wonderful to hear that your children had a great time at the carnival as well. We hope to welcome you all back for another memorable stay in the future!Warm regards,

Dear Bruno,Thank you very much for your glowing review! We're thrilled to hear that you had an amazing experience at our hotel. It's wonderful to know that our staff provided professional and attentive service throughout your stay. We're delighted that you found your room spacious, clean, and enjoyed the great views of the city.We take great pride in ensuring our guests have a comfortable stay, so we're thrilled to hear that you found the bed and pillows so comfortable. Our central location aims to provide convenience for our guests, and we're glad you appreciated it.Thank you for considering us for your future stays, and we look forward to welcoming you back for another perfect, 5-star experience! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Linh Le (Mr.)

Dear Eshwer,Thank you very much for taking the time to rate our hotel with 5 stars! We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. If you have any specific feedback or if there's anything we can do to further enhance your experience in the future, please feel free to reach out.We look forward to welcoming you back for another wonderful stay soon!Warm Regards,Linh Le (Mr.)

Dear Ms Jones Rachel Catherine Emily, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff made you feel welcome. It's wonderful to know that you appreciated our spacious rooms and our facilities, including the spa and swimming pool with a view of the city. We strive to provide great value for our guests, and we're thrilled that you found it to be so. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Warm regards,

Dear Phillip,Thank you for your feedback! We're delighted to hear that you found our hotel great overall and enjoyed the stunning view from our Skybar. We sincerely apologize for the inconvenience you experienced with the elevator system. We understand that waiting for the elevator can be frustrating, especially when it stops at every floor unnecessarily. Please rest assured that we'll address this issue promptly to improve our guests' experience. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with an even smoother stay in the future.Sincerely,Linh Le (Mr.)

Dear BernieThank you for your feedback regarding your recent stay at Melia Vinpearl Hue. We are elated to read that we have exceeded your expectations and made your stay memorable while staying with us. It is also heartening to receive your kind compliments for beautiful big room and well furnishedwhich will definitely motivate all of us to keep moving forward. We wish you wealth and health and look forward to welcoming you back in the near future. Best regards,

Dear Ms. Trang-Khanh,Warmest greetings from Melia Vinpearl Hue!On behalf of the whole team, I thank you very much for choosing us for your stay. I regret to read your recent rating on Expedia that was 1 out of 5. At Melia Vinpearl Hue, our team works hard and strive to deliver the best services to every guests. Your feedback is invaluable to us, and we would greatly appreciate the opportunity to learn more about your experience so that we can address any areas for improvement and ensure that all future guests receive the outstanding service they deserve.It was truly an honor to have you and your family as our guests, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Please feel free to reach out to me directly at huong.le@melia.com or via WhatsApp at +84932423045 with any additional feedback or concerns you may have.Thank you once again for choosing Melia Vinpearl Hue. We look forward to welcoming you again soon.Best regards,

Dear Ms Pyles Cheryl Ann, Thank you for your wonderful feedback! We're thrilled to hear that you had a very nice experience during your stay with us. We're delighted that you enjoyed our incredible breakfast buffet and found watching the lighting from the Sky Bar to be a treat.We hope to have the pleasure of welcoming you back for another memorable stay in the future!Best regards,

Dear Ms Thu HuongThank you for spending time reviewing your recent experience at Melia Vinpearl Hue. We regret that your experience was not as expected. On behalf of Melia Vinpearl Hue, we express our sincerest apologies.At Melia Vinpearl Hue, we always strive to bring a premium service experience to every visitor. Rest assured that the hotel is taking the appropriate measures to resolve the issue and prevent future problems.We look forward to having the opportunity to welcome you back soon with the improvement of service quality and facilities at the hotel.Best regards,Hotel Management

Dear Mr Sham Kar Man James, Thank you so much for taking the time to rate your experience with us. We are thrilled to hear that you had a perfect stay at Melia Vinpearl Hue and that everything met your expectations. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority.If there is anything specific that stood out to you or if there are any areas where we can further improve, please feel free to share your feedback with us. Your input is invaluable as we strive to make every guest experience exceptional.We hope to have the pleasure of welcoming you back to Melia Vinpearl Hue in the near future. Best regards

Dear Franck,Thank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,Linh Le (Mr.)

Dear Mr JacquelineThank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience. Besides, we are still trying every day to improve our service even more. Once again, thank you very much, and welcome you back in near future. Sincerely,

Dear Rick,Thank you so much for your kind words and for choosing our hotel! We're thrilled to hear that you had an excellent experience during your stay. It's fantastic to know that you enjoyed the view from your room – we believe a stunning view adds to the overall enjoyment of the stay.We strive to provide our guests with memorable experiences, and we're delighted that we could contribute to your positive impression of our hotel. If there's anything specific about your stay that stood out to you or if you have any suggestions for improvement, we would love to hear more.We look forward to the opportunity of welcoming you back for another exceptional stay. Thank you once again for your feedback!Best regards,Linh Le (Mr.)

Dear Mr Ronald, Thank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Mr. Huy,Thank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,Linh Le (Mr.)

Dear Mr Kay LeongThank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more. Once again, thank you very much, and welcome you back in near future. Sincerely,

Dear Ching Chung,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Ms Le ThuyThank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Anonymous,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . This is a priceless gift for all hotel staff. Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Michael,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Valued guest, Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Christian, Thank you very much for your recent stay at Melia Vinpearl Hue and for taking the time to sharing your experience. We are believe that you had a nice stay in Melia Vinpearl Hue. That encourage us to do better our job in the coming time. Your positive comment definitely is an useful reference for our future guests. Thank you once again and look forward to welcoming you back next time! Sincerely,

Dear Mr. Thai,Thank you for staying with us and for taking your time out to share your feedback. We are elated to see that we could meet your expectations. Your high rating will surely inspire us further to keep striving for perfection.Thank you again for sharing your experience, and we look forward to welcoming you back very soon.Sincerely yours,

Dear Ms. Susanne, Thank you very much for your recent stay at Melia Vinpearl Hue and for taking the time to share your feedback with us.We are delighted to hear that hotel exceeded your expectation that encourage us to do better our job in the coming time.Your high rating is an useful reference for our future guests.Thank you once again and look forward to welcoming you back next time!Sincerely,

Dear Lonni,Thank you for taking the time to provide feedbacks for your stay at Melia Vinpearl HueIt is our honor to read your wonderful feedbacks and we believe you had a great stay here.Your positive comments for the room and staff performance will definitely encourage us to continuously deliver the best experience to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,

Dear Thuan,Thank you for taking the time to share your experience with us.It is our great honor to receive your high rating. We believe that you had a great experience with us and we look forward to welcoming you back soon.Best regards,

Dear Mr AndrewThank you for taking the time to provide feedbacks for your stay at Melia Vinpearl HueIt is our honor to read your wonderful feedbacks and we believe you had a great stay here.Your positive comments for staff performance will definitely encourage us to continuously deliver the best experience to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,

Dear Mr. Thien,Thank you very much for your recent stay at Melia Vinpearl Hue and for taking the time to sharing your experience.We are believe that you had a nice stay in Melia Vinpearl Hue. That encourage us to do better our job in the coming time.Your positive comment definitely is an useful reference for our future guests.Thank you once again and look forward to welcoming you back next time!Sincerely,

Dear Gerald,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . This is a priceless gift for all hotel staff. Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Selena,Thank you for taking the time to provide feedbacks for your stay at Melia Vinpearl HueIt is our honor to read your wonderful feedbacks and we believe you had a great stay here.Your positive comments for our service will definitely encourage us to continuously deliver the best experience to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,

Dear M. ManojThank you for taking the time to provide feedbacks for your stay at Melia Vinpearl Hue. It is our honor to read your wonderful feedbacks and we believe you had a great stay here. Your positive rating will definitely encourage us to continuously deliver the best experience to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,

Dear Mr. Nicholas,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your visit.Sincerely,

Dear Ms Yan, Thank you for choosing to stay with us at Melia Vinpearl Hue. We are glad to know you overall had a pleasant stay and that the beautiful views from your room enjoyed your time with us. This is a priceless gift for all hotel staff. Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Ms. Kathleen,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your visit.Sincerely

Dear Mr Corredor Sergura Sergio Felipe, Warmest greetings from Melia Vinpearl Huế!Thank you so much for saving your time to share your stay experience to our hotel. We are delighted to gain your feedback. We appreciate all critiques as it greatly assists us in our commitment to constant improvement.We are terribly sorry that your experience with check in process was not up to the level. We are usually known for our great customer service and attention to detail in everything that we do. We of course would like to do the same for you. However, because the hotel is entering peak season with high-occupancy, and the double rooms is often sold out, while guests check out late, so despite our best efforts, we could not provide room earlier for you. We sincerely apologize that our staff's communication unintentionally made you feel not warmly welcomed as you expected. A short meeting between Front Office Manager and all reception staff was held to learn from this case and to improve service better in the future.Once again, we would like to thank you for being our guest and apologize if there were any shortcomings occurred.We are looking forward to welcoming you back in the near future and wish you a Happy new year!Thank you and kind regards,

Dear Mr. Peter,Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience . This is a priceless gift for all hotel staff. Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,

Dear Ms Leslie,Thank you for taking the time to provide feedbacks for your stay at Melia Vinpearl Hue It is our honor to read your wonderful feedbacks and we believe you had a great stay here. Your positive comments for staff performance will definitely encourage us to continuously deliver the best experience to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon. Best regards,

Dear Hugh,Thank you for taking the time to provide feedbacks for your stay at Melia Vinpearl Hue. It is our honor to have your highest score and we believe you had a great stay here. Your positive comments for staff performance will definitely encourage us to continuously deliver the best experience to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon. Best regards,

Dear Darrell Gordon,Thank you for choosing to stay with us and sharing your experience. We are so happy to read that in general you have a great time with us. We wish you wealth and health and look forward to welcoming you back in the near future. Sincerely,