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Reviews of Marlborough Hotel

2.5 out of 5
Marlborough Hotel
232 Spring Bank, Hull, England

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Excellent host. Good breakfast. Really nothing to mb fault it. My only gripe is that I had the room above the entrance and there was a lot of cigarette smoke coming through but other than that, all good
Stayed 3 nights in Oct 2019

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Basic, nice and clean hotel, pleasant helpful staff.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Very good value for money. Clean and tidy. Friendly staff. Not the most luxurious but was comfortable. Only down side was poor WiFi in room.
Stayed 15 nights in Aug 2019
Response from Shelly on 15 Sept,2019
Thank you for the review, Wi-Fi can be a problem, Debbie

8/10 Good

Verified traveller

Liked: Staff & service
Ok for the price
For the price it was good enough. It is a pub with rooms upstairs and reminded me of student accommodation but it did the job. It seemed like a decent local and I felt safe enough and it wasn't noisy. Just wish it had black out curtains.
Stayed 1 night in Aug 2019
Response from Debbie on 1 Sept,2019
Thank you for your review, its always good for feedback and hope to see you again. Debbie

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and unfriendly. Don't stay there.
Dirty towels.tv not working and very rude and aggressive owner.
Stayed 1 night in Aug 2019
Response from Tom on 27 Aug,2019
I am really sorry you didn't enjoy your stay with us but can I just say that the towel was clean it had a bleach mark on it and would have been changed if asked. Also the TV works fine just need's turning on on the side of TV. Owners was away at Wembley for the weekend and the member of staff you referred to has been dealt with appropriately once again I apologized.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019