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Cabañas Balcón del Lago

3.0 star property
Adults-only hotel with free breakfast and 24-hour business centre

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Photo gallery for Cabañas Balcón del Lago

1 bedroom, premium bedding, down duvets, laptop workspace
Exterior detail
1 bedroom, premium bedding, down duvets, laptop workspace
1 bedroom, premium bedding, down duvets, laptop workspace
1 bedroom, premium bedding, down duvets, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Cabin, Fireplace, Lake View

1 bedroom, premium bedding, down duvets, laptop workspace

Family Cabin, Fireplace, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Panoramic Cabin, Kitchenette, Lake View

1 bedroom, premium bedding, down duvets, laptop workspace

Panoramic Cabin, Kitchenette, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchenette
Dishwasher
Separate bedroom
Down duvet
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cabin, Fireplace, Mountain View

1 bedroom, premium bedding, down duvets, laptop workspace

Family Cabin, Fireplace, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Panoramic Cabin, Fireplace, Lake View

1 bedroom, premium bedding, down duvets, laptop workspace

Panoramic Cabin, Fireplace, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin, Balcony, Mountain View

1 bedroom, premium bedding, down duvets, laptop workspace

Basic Cabin, Balcony, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Heating
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 17 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
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About the area

Map
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450

What's nearby

  • Lago San Pablo - 1 min drive - 0.4 km
  • Instituto Otavaleño de Antropología - 5 min drive - 5.3 km
  • Plaza de Ponchos - 6 min drive - 5.6 km
  • Peguche Waterfall - 7 min drive - 6.4 km
  • Condor Park - 9 min drive - 8.2 km

Getting around

  • Ibarra Station - 32 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 60 min drive

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Quino Restaurant - ‬7 min drive
  • ‪Balcon de Imbabura - ‬9 min drive
  • ‪Cafetería Sisa - ‬8 min drive
  • ‪La tabilta del tartaro - ‬9 min drive

About this property

Cabañas Balcón del Lago

Hotel near Lago San Pablo
Located close to El Lechero and Instituto Otavaleño de Antropología, Cabañas Balcón del Lago provides free continental breakfast, a free food/drink shopping service and a garden. The on-site Regional cuisine family restaurant, Cabañas Balcón del Lago, offers breakfast and dinner. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and a banquet hall
  • A TV in reception, karaoke and a 24-hour front desk
Room features
All guest rooms at Cabañas Balcón del Lago boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and separate sitting areas.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies or patios, separate sitting areas and separate dining areas

Languages

Spanish

Similar properties

Front of property

PONDOWASI LODGE

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Housekeeping
PONDOWASI LODGE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5; reservation required
  • Snack bar/deli

Restaurants on site

  • Bar Balcón del Lago
  • Cabañas Balcón del Lago

Things to do

  • Karaoke
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No lift

More

  • 1 floor
  • 4 buildings
  • Banquet hall
  • Baroque architecture
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Separate dining area

More

  • Access via exterior corridors
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 3 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Firewood fee: USD 3 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Hosted evening meal: USD 5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Guests under 14 years old are not permitted at this adults-only property
Alcohol is not permitted at this property

Property is also known as

Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael

Frequently asked questions

Is Cabañas Balcón del Lago pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 3 per pet, per night.

How much is parking at Cabañas Balcón del Lago?

Self-parking is free at this property.

What time is check-in at Cabañas Balcón del Lago?

Check-in start time: 12:30 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Cabañas Balcón del Lago?

Checkout is at noon.

Does Cabañas Balcón del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80.00 per room applies.

Where is Cabañas Balcón del Lago located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Lago San Pablo and 3.1 mi (4.9 km) from El Lechero. Instituto Otavaleño de Antropología and Plaza de Ponchos are also within 9 mi (15 km).

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Cabañas Balcón del Lago Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 6 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Burton

Liked: Staff & service
Disliked: Amenities
Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Stayed 1 night in Jun 2024

10/10 Excellent

Veronica

Tuviste una excelente estadía, la gente muy cordial y atenta. Recomiendo este lugar para quedarse en un lugar de paz y descanso
Stayed 2 nights in Nov 2024

2/10 Terrible

Ximena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las sabanas están llenas de rotos

Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
Stayed 1 night in Jul 2024

2/10 Terrible

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

CARLOS JAVIER

Stayed 1 night in Apr 2023

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden.
Stayed 2 nights in Mar 2022

4/10 Poor

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Stayed 1 night in Sep 2021

10/10 Excellent

Bryan, Brooklyn, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Héloïse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un estafa

El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view was great. There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Stayed 1 night in Jul 2019

10/10 Excellent

ALIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion de sus propios dueños

Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Stayed 1 night in Apr 2019

8/10 Good

Julian Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia tranquila ;)

Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.
Stayed 1 night in Apr 2019

4/10 Poor

Maycol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El precio no está acorde a las instalaciones.
Stayed 1 night in Apr 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great getaway spot.

My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Vista increíble al lago

Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables. Si busca turismo más de aventura es una buena alternativa.
Stayed 1 night in Aug 2018

6/10 Okay

Sam

Liked: Staff & service
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Stayed 2 nights in Feb 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Warm family and community vibe.Hard to find.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Misleading

Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

linda vista

excelente trato, un lugar hermoso rodeado de la naturaleza

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Schwer zu finden

Sehr einfache Zimmer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view!

A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.

8/10 Good

lise, Jonquière

Liked: Cleanliness, staff & service

Chambre rustique et environnement paradisiaque

Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait. Accueil chaleureux des hôtes et de la communauté indigène. Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux. Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura. On peut prendre le souper sur place avec réservation. Confort minimal et rustique compensé grandement par l'accueil et le paysage.