Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Medina del Lago

4.0 star property
Family-friendly hotel with health club and spa services

Choose dates to view prices

Photo gallery for Medina del Lago

Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Property amenity
Indoor pool
Outdoor wedding area
Exterior
In the mountains, Medina del Lago offers an upscale family-friendly retreat with continental breakfast and a coffee shop/cafe. Treat yourself to spa services or horseback riding, then unwind in the health club or by the indoor pool.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included
  • Room service
The current price is S$122
8 Oct - 9 Oct

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Room with Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Room with Balcony

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
Blackout curtains
Rainfall showerhead
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
Blackout curtains
Rainfall showerhead
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room with Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
Egyptian cotton bed sheets
Rainfall showerhead
Bathrobes
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Down duvet
Blackout curtains
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura

What's nearby

  • Plaza de Ponchos - 3 min drive - 1.9 km
  • Instituto Otavaleño de Antropología - 3 min drive - 2.3 km
  • Condor Park - 4 min drive - 3.4 km
  • Peguche Waterfall - 6 min drive - 4.5 km
  • El Lechero - 11 min drive - 6.0 km

Getting around

  • Ibarra Station - 30 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 89 min drive

Restaurants

  • ‪Tabascos - ‬4 min drive
  • ‪El Otavalito - ‬4 min drive
  • ‪Restaurante Aly Allpa - ‬4 min drive
  • ‪La tabilta del tartaro - ‬3 min drive
  • ‪Balcon de Imbabura - ‬4 min drive

About this property

Medina del Lago

Upscale family-friendly hotel in the mountains
Take advantage of a terrace, a coffee shop/cafe and a garden at Medina del Lago. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities, such as horse riding and archery. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A ballroom, a lift and tour/ticket information
  • Guest reviews say good things about the overall condition
Room features
All guest rooms at Medina del Lago have comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Similar properties

Interior

Hostería Cabañas del Lago

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
9.4 out of 10, Exceptional, 143 reviews
Hostería Cabañas del Lago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Does Medina del Lago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Medina del Lago?

As of 30 Sept, 2025, prices found for a 1-night stay for 2 adults at Medina del Lago on 8 Oct, 2025 start from S$121.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Medina del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina del Lago?

Self-parking is free at this property.

What time is check-in at Medina del Lago?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Medina del Lago?

Checkout is at noon. Late checkout is available for USD 60.

Does Medina del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 70 per vehicle applies.

Where is Medina del Lago located?

This family-friendly Otavalo hotel is located in the mountains, within 1 mi (2 km) of Galeria Gabriel Ceballos Ulloa and Plaza de Ponchos. Tahuantinsuyo Weaving Workshop and Instituto Otavaleño de Antropología are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.