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"This was such an amazing stay. The ambiance of the hotel was so warm and welcoming, as were the staff. They’d refresh our room everyday without miss. I loved the dimmable lights. The breakfast buffet was also amazing with so many options, we’d go late morning so there’d usually be a wait but it moved very quickly. It was always worth the wait. Whenever we go back to Tokyo I will look forward to staying here again!"

"Absolutely perfect for what we needed"

"Very nice hotel near the heart of Shinjuku."

"Great and helpful staff definitely will recommend to friends and family"

"Great hotel. Central location. Shinjuku station was easy walk. Great for getting anywhere. Hotel clean and comfortable. Plenty to eat and see. Nightlife outside was interesting but did not interfere with enjoyment of hotel stay. Godzilla theme was cool."

"As a place to sleep between flights, it is adequate. The downside is the HVAC. Unless you have a translator app, it is difficult to operate the room HVAC. Rooms can be very hot when the cooling option is unavailable. The hotel has made some cosmetic changes to its breakfast, although it is a rudimentary basic menu that never changes. They now offer plates instead of the institutional food trays. A fresh coffee machine has been added. 1 machine that results in a line up. "

"Outdated rooms, stains on carpet and overall not high quality like pictured on images."

"Great stay"

"Beautiful hotel, concierge was very helpful. Breakfast buffet was delicious. The restaurants were a bit overpriced. The airport limousine was very convenient."