"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"Los apartamentos son nuevos con todas las comodidades. Echo en falta que los radiadores no funcionaron en los 5 dĂas que estuvimos. La explicaciĂłn era que tenia 23 grados la casa, increĂble porque nunca funcionaron, a cambio nos dieron un radiador para sustituir esta carencia. Creo que deben arreglar esto."
"Los apartamentos son nuevos con todas las comodidades. Echo en falta que los radiadores no funcionaron en los 5 dĂas que estuvimos. La explicaciĂłn era que tenia 23 grados la casa, increĂble porque nunca funcionaron, a cambio nos dieron un radiador para sustituir esta carencia. Creo que deben arreglar esto."
"Appartement tres propre et entretenu
Seule remarque un peu petit .surtout coin cuisine
Alors que nous etions 4 et un chien et que j avais pourtant pris un logement pour 6 ..
Rien a dire sinon
"
"Appartement tres propre et entretenu
Seule remarque un peu petit .surtout coin cuisine
Alors que nous etions 4 et un chien et que j avais pourtant pris un logement pour 6 ..
Rien a dire sinon
"
"Property was full and not enough close parking. The beds were really uncomfortable. I think that for the high price weâve paid the conditions could be better.
The lady in the reception was adorable, the bedsheets and towels were exceptionally clean. It was only 3 minutes away (car) from downtown and the telecabine. The apartment was big including the rooms. "
"Property was full and not enough close parking. The beds were really uncomfortable. I think that for the high price weâve paid the conditions could be better.
The lady in the reception was adorable, the bedsheets and towels were exceptionally clean. It was only 3 minutes away (car) from downtown and the telecabine. The apartment was big including the rooms. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We loved our room with the balcony area that provided a beautiful view of the mountains. Staff were very welcoming and spoke English which was very helpful! Beds were super cozy and the room had ample space for moving around and storing our luggage. We also loved that there was onsite parking."
"Staff lovely could not do enough for you very clean hotel food was good not a huge choice but good quality drink's very good and cheap ÂŁ4.86 for 2 large san Miguel on draft spa very good gym looked good outside excellent little local bar also very cheap and packed in evenings room was very clean but smelly slightly of damp but great size for triple room 2 beds and two excellent bathrooms and if facing side street very close to opposite balconyâs noisy youngsters at 5am not hotels fault I would recommend and stay here again opt for pool view "
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the âreception deskâ â this is not a hotel.
To make matters worse, when we tried to call the companyâs central reservations line, they said that they "donât speak Englishâ and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
"Charming old house with simple rooms and a wonderful common area referring to the regional tradition. Large kitchen available. Note: the property does not provide towels."
"The hotel is located on a side road in a modest size village. Very little traffic passes so it's not likely to attract passing trade but does mean it's very quiet with no vehicle noise in the rooms. The staff speak good English so communication isn't a problem. The room has a balcony with views of the mountains in the distance. Breakfast costs extra but is of high quality. The only issue is the soap dispenser in the bathroom was empty but the shower gel provided an alternative."
"We stayed at the B&B, but unfortunately, the experience was disappointing. The room was not very comfortable, with no chairs to sit on and cheap bedding. Additionally, there was a very strong smell from the owner's dog, who lives in the same house. The hotel's restaurant offered a very limited menu. Overall, I would not recommend staying here, as there are better value-for-money options available elsewhere."
Yes, there are holiday rentals close to the most popular sights in Ilhet, or you can select a more secluded option if you're looking for a relaxing stay.
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Ilhet. Holiday rentals offer amenities such as kitchens and laundry facilities so you'll be comfy for your stay. If you're concerned about a clean environment, holiday rentals can offer a sense of seclusion away from public hotel lifts and lobbies bustling with people while still allowing you the excitement and enjoyment of travel. You'll also find more space in a holiday rental than in a traditional hotel, which is another reason why a holiday rental is an attractive option for a family getaway.
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