Hotels near Imperial Villa and Park

"Get everything you needed . Modren and spacious."

"Nice property but let down by lack of amenities. Take care when booking off season as restaurant is only open to guests on full board"

"The hotel room was spacious with balcony, with view of the forest. However, there was no hot water for showering on the night we arrived. It was at 8:30 pm, so I went to the reception desk since the letter that we were given during check in earlier that night stated that the front desk was staffed till 9:00 pm. There was nobody there. We called their service number and spoke with the lady owner who said that they would send their "colleague" who lived in the building that night. Nobody came. We sent an email that night, as well. The next morning, we spoke with the receptionist who already knew about the issue before I could explain to her. She was apologetic and said that the maintenance person never answered their call last night, but responded that morning, saying that he would come that day. We asked if we could move to a different room, but she said that there was no other available room, eventhough the other rooms were still available since she was expecting other guests to be checking in later that day. The receptionist was the same person during our entire stay. Although nice and professional, she was not local and admitted that she was just covering for the holiday and knew little about the area, especially the ski condition. However, she mentioned that for the past 5 years, there had been no snow during the month of December. "

"Das Zimmer entsprach den auf der Website dargestellten Fotos nicht. Dieses Zimmer ist zudem in den öffentlich zugänglichen Bildmaterialien des Hotels nicht abgebildet. Auf unsere Beschwerde an der Rezeption konnte kein adäquates Lösungskonzept angeboten werden. Ein Mitarbeiter teilte uns lediglich mit, dass die Fotos auf der Website bereits aktualisiert worden seien, die Renovierungsarbeiten jedoch nicht in allen Zimmern durchgeführt wurden."

"Excellent Hotel centrally located in town! Rooms were large and clean and comfortable. We enjoyed using their spa very much. The staff was very friendly, especially Jan at the front desk. He arranged a to-go lunch for our early morning check out."

"Clean, friendly staff, quiet neighborhood "